Customer Specialist Jobs in North Carolina
Customer Specialist jobs in North Carolina are in active demand across financial services, healthcare administration, and technology, with openings at every level from entry-level support to senior account management. Charlotte, Raleigh, and the Research Triangle lead hiring volume, anchored by large employers like Bank of America, Duke Health, and Fidelity Investments. The most consistent openings concentrate in financial account support, healthcare customer relations, and SaaS client success roles. Scan the live roles below and apply to whichever ones fit.
Find Customer Specialist JobsOverview
Showing 5 of 109+ Customer Specialist jobs
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.
Job Summary:
- Receives incoming requests from customers and/or vendors, executes orders, provides quotes, checks shipment status, etc.
- Analyzes customer needs and provides solutions.
- Provides specific functional expertise that is theoretical and conceptual in nature.
- May have responsibility for supervising others in the capacity of a “player coach” but primary focus is individual expertise.
- Applies working knowledge of theories, practices, and/or procedures within job discipline. Broadens capabilities and understanding of the company processes, and customers.
- Performs mostly routine assignments and resolves common issues by using precedents or seeking guidance.
- Assesses straightforward problems and proposes solutions based on analysis of factual information, experience, judgment, and precedents.
- Impacts quality of own work and the work of others on the team.
- Shares factual information with other team members. Receives guidance on a regular basis.
- Entry-level to UPS’s professional career track.
- Typically requires a four-year degree or equivalent experience.
OTHER CRITERIA:
- This job classification is a 101.
- Hours of Operation are subject to change: 8:00 AM - 5:00 PM EST.
- Position is located in Durham, NC.
- Must be currently located in the same geographic location as the job or willing to self-relocate.
- No Relocation assistance offered.
- Employer will not sponsor visas for position.
- Last day to apply for internal applicants is 11:59 PM EST on 11/18/2026.
Employee Type:
PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.
Job Summary:
- Receives incoming requests from customers and/or vendors, executes orders, provides quotes, checks shipment status, etc.
- Analyzes customer needs and provides solutions.
- Provides specific functional expertise that is theoretical and conceptual in nature.
- May have responsibility for supervising others in the capacity of a “player coach” but primary focus is individual expertise.
- Applies working knowledge of theories, practices, and/or procedures within job discipline. Broadens capabilities and understanding of the company processes, and customers.
- Performs mostly routine assignments and resolves common issues by using precedents or seeking guidance.
- Assesses straightforward problems and proposes solutions based on analysis of factual information, experience, judgment, and precedents.
- Impacts quality of own work and the work of others on the team.
- Shares factual information with other team members. Receives guidance on a regular basis.
- Entry-level to UPS’s professional career track.
- Typically requires a four-year degree or equivalent experience.
OTHER CRITERIA:
- This job classification is a 101.
- Hours of Operation are subject to change: 8:00 AM - 5:00 PM EST.
- Position is located in Durham, NC.
- Must be currently located in the same geographic location as the job or willing to self-relocate.
- No Relocation assistance offered.
- Employer will not sponsor visas for position.
- Last day to apply for internal applicants is 11:59 PM EST on 11/18/2026.
Employee Type:
PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
See All 109+ Customer Specialist Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find Customer Specialist JobsCustomer Specialist Jobs by City in North Carolina
Where North Carolina roles are concentrated, by current openings.
Customer Specialist Job Market in North Carolina
A snapshot from current North Carolina openings, updated as new roles post.
Who's Hiring
- Sherwin-Williams19
- Republic Finance11
- CarMax6
- ABB3
- Suburban Propane3
Top Industries Hiring
- Medical Devices
- Consulting & Professional Services
- Waste Management & Environmental Services
What North Carolina Employers Look For
The qualifications that appear most often in customer specialist jobs across North Carolina.
- One or more years of customer-facing service or account support experience
- Strong written and verbal communication skills across multiple channels
- Proficiency with CRM platforms such as Salesforce or Zendesk
- Ability to resolve customer issues independently within defined service guidelines
- Associate or bachelor's degree in business, communications, or a related field
- Comfort working with multiple internal teams to escalate and close complex cases
Customer Specialist Jobs in North Carolina: Frequently Asked Questions
How do you become a customer specialist in North Carolina?
Most customer specialist roles in North Carolina do not require a state-issued license, so the typical path runs through education and direct experience. Employers generally want an associate or bachelor's degree in business, communications, or a related field, though many large North Carolina employers will consider candidates who combine a high school diploma with demonstrated CRM experience. Starting in a call center, retail support, or administrative role at a North Carolina company is a common entry point before moving into a dedicated specialist position.
Which companies hire customer specialists in North Carolina?
North Carolina customer specialist roles are posted by Sherwin-Williams, Republic Finance, and CarMax and others right now, based on current listings on Migrate Mate as of November 2026. North Carolina's concentration of financial services headquarters in Charlotte and major health systems across the Triangle means those two sectors drive a disproportionate share of open positions.
Which North Carolina cities have the most customer specialist jobs?
Charlotte, Raleigh, and Durham have the most customer specialist openings in North Carolina. Charlotte leads because of its density of banking and financial services headquarters, while Raleigh and Durham draw openings from technology firms and health systems concentrated in the Research Triangle, which pulls hiring from surrounding communities like Cary and Chapel Hill as well.
Are there remote customer specialist jobs in North Carolina?
Yes, and more than most fields, since customer specialist work is largely phone- and screen-based rather than hands-on. About 44% of customer specialist openings tied to North Carolina are remote or hybrid as of November 2026, reflecting how well the role translates to distributed teams. Financial services account support and SaaS client success positions tend to carry the highest share of fully remote arrangements among North Carolina postings.
How can I get hired as a customer specialist in North Carolina with little or no experience?
The most realistic entry path is a front-line support or service representative role at one of North Carolina's large financial institutions or health systems, which regularly bring on candidates without specialist experience. Bank of America and Fidelity Investments in Charlotte both run structured onboarding programs for new service associates, and Duke Health and UNC Health hire patient access and service coordinators across the Triangle who transition into specialist tracks. Building familiarity with a CRM tool and completing a customer service certificate through a North Carolina community college gives candidates a measurable edge at the application stage.
Where can I find and apply to customer specialist jobs in North Carolina?
You can find and apply to customer specialist jobs in North Carolina on Migrate Mate, which lists current North Carolina openings from employers actively hiring right now. Search the listings, find roles that match your experience and location, and apply directly to the ones that fit.
See All 109+ Customer Specialist Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find Customer Specialist Jobs