Customer Specialist Jobs in Tennessee
Customer Specialist jobs in Tennessee are open across Nashville, Chattanooga, and Knoxville and other Tennessee metros, with employers like State Farm, First Horizon Bank, and Vanderbilt University Medical Center hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 183+ Customer Specialist jobs











Benefits:
- Licensing Reimbursement
- Simple IRA Retirement
- Bonus based on performance
- Company parties
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
You May Be a Great Fit as a Customer Retention Specialist at Sage Kohler - State Farm Agent if:
- You’re the person people call first when life goes sideways - calm, steady, and ready to help.
- You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
- You’re a natural relationship-builder who earns trust quickly and keeps it.
- You listen first, then guide, making customers feel understood while confidently recommending solutions.
- You’re compassionate under pressure and can guide someone through their worst day with clarity and empathy.
Location Address: Knoxville, TN 37932
At Sage Kohler - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.
Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance.
Responsibilities
- Communicate with existing customers regarding renewals and coverage options.
- Review accounts and assist with updates or changes as needed.
- Identify opportunities to enhance customer satisfaction and engagement.
- Maintain accurate records and documentation of interactions.
- Collaborate with team members to meet retention and outreach objectives.
Qualifications
- Strong interpersonal and problem-solving abilities.
- Effective communication and listening skills.
- Detail-oriented with a focus on customer experience.
- Previous experience in customer service or account management preferred.
- Must be able to obtain applicable state insurance licenses.
How to Apply:
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you!
Sage Kohler - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
See All 183+ Customer Specialist Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find Customer Specialist JobsCustomer Specialist Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Customer Specialist Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
- State Farm11

- First Horizon Bank7

- Vanderbilt University Medical Center7

- AAA The Auto Club5

- Amazon5

Top Industries Hiring
- Healthcare & Medical Services32
- Insurance22
- Banking & Financial Services16
- Consulting & Professional Services16
- Biotechnology & Pharmaceuticals14
What Tennessee Employers Look For
The qualifications that appear most often in customer specialist jobs across Tennessee.
- Proven experience in customer service, account management, or client-facing support roles
- Strong written and verbal communication skills across phone, email, and chat channels
- Proficiency with CRM platforms such as Salesforce, Zendesk, or HubSpot
- Ability to manage multiple open cases or accounts simultaneously while meeting SLA targets
- High school diploma or associate degree, with a bachelor's degree preferred in many industries
- Familiarity with de-escalation techniques and conflict resolution best practices
Customer Specialist Jobs in Tennessee: Frequently Asked Questions
How many customer specialist jobs are there in Tennessee?
There are 183+ customer specialist openings in Tennessee on Migrate Mate as of June 2026, with the most roles in Nashville, Chattanooga, and Knoxville. New positions post regularly as employers across Tennessee hire.
How much do customer specialists make in Tennessee?
Customer specialists in Tennessee earn a median of about $42,830 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $31,100 for the lowest 10% to over $60,070 for the top 10%. Pay rises with experience, specialty, and employer.
Which Tennessee cities have the most customer specialist jobs?
Nashville, Chattanooga, and Knoxville have the most customer specialist openings in Tennessee right now, with additional roles spread across smaller metros statewide.
Which companies hire customer specialists in Tennessee?
Employers hiring customer specialists in Tennessee include State Farm, First Horizon Bank, and Vanderbilt University Medical Center, based on current listings on Migrate Mate as of June 2026.
Are there remote customer specialist jobs in Tennessee?
Yes. About 13% of customer specialist openings tied to Tennessee are remote or hybrid as of June 2026. The rest are on-site roles based in Tennessee metros.
How do I apply for customer specialist jobs in Tennessee?
You can apply to customer specialist jobs in Tennessee directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Tennessee location, then apply to each one that fits.
See All 183+ Customer Specialist Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find Customer Specialist Jobs