Senior Customer Success Engineer Jobs in Tennessee
Senior Customer Success Engineer jobs in Tennessee are steadily active, with demand concentrated in enterprise software, healthcare technology, and managed services sectors across roles from junior customer success engineers through senior and principal levels. Nashville, Memphis, and Knoxville lead hiring activity, anchored by employers like Oracle, Asurion, and HCA Healthcare, which maintain significant Tennessee operations and regularly seek senior technical talent. The most sought-after specialties include cloud platform onboarding, SaaS implementation, and technical account management for enterprise clients. Find a role that fits below and apply directly.
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Showing 5 of 19+ Senior Customer Success Engineer jobs
At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we're growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.
The application window will be open until at least September 21st, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.
This role is not eligible for immigration sponsorship.
Role Description
As a GFiber Multifamily Success Manager, you will be responsible for increasing the number of active residential customers within an assigned portfolio of multi-dwelling/multi-family properties (apartments, condos, etc). You will own and cultivate strong relationships with property owners, managers, and building staff to promote the growth and retention of Google Fiber's residential internet. You will maximize impact by acting as a single point of contact for staff, and leverage strong relationships to drive penetration growth through customer acquisition programming and events, and successful customer care.
In this role, you'll:
- Meet or exceed quarterly portfolio pen growth sales quota by promoting Google Fiber's internet. Drive pen growth through customer acquisition programming and events, and successful customer care retention management.
- Own relationships with property owners, managers, and building staff within an assigned portfolio of multi-dwelling properties. Act as the main point of contact for the property.
- Obtain a robust knowledge of Google Fiber's network and technical deployment, and communicate the Google Fiber value proposition to property management, staff, and tenants.
- Consider the impact of all cross-functional teams on portfolio pen (including sales, marketing, installation, churn, customer service, etc) and make recommendations to drive growth.
- Display solid communication skills internally and externally, and partner with other Google Fiber team members to ensure a seamless, end-to-end customer and partner experience.
- Need to have the ability to lift up to 45 lbs on occasion.
- Need to have the ability to work some nights and weekends.
At a minimum we'd like you to have:
- High school diploma or GED.
- 1 year of experience in sales and/or customer service.
- Ability to exert yourself physically over extended periods of time, including frequent walking and climbing stairs.
- A valid driver's license and access to reliable transportation during working hours.
- Ability to pass a motor vehicle record check that meets company standards.
It's preferred if you have:
- 2 years of experience in sales or strategic account management, carrying a quota, in the ISP or telecom industry.
- Property Management experience.
- Proficiency in SalesForce or other CRM.
- Experience with effective sales relationship-building or partnership development.
- Excellent work ethic, communication, navigating ambiguity and time management skills.
- Ability to speak Spanish.
The US base hourly range for this full-time position is between $30.77 + bonus + benefits.
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.
At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we're growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.
The application window will be open until at least September 21st, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.
This role is not eligible for immigration sponsorship.
Role Description
As a GFiber Multifamily Success Manager, you will be responsible for increasing the number of active residential customers within an assigned portfolio of multi-dwelling/multi-family properties (apartments, condos, etc). You will own and cultivate strong relationships with property owners, managers, and building staff to promote the growth and retention of Google Fiber's residential internet. You will maximize impact by acting as a single point of contact for staff, and leverage strong relationships to drive penetration growth through customer acquisition programming and events, and successful customer care.
In this role, you'll:
- Meet or exceed quarterly portfolio pen growth sales quota by promoting Google Fiber's internet. Drive pen growth through customer acquisition programming and events, and successful customer care retention management.
- Own relationships with property owners, managers, and building staff within an assigned portfolio of multi-dwelling properties. Act as the main point of contact for the property.
- Obtain a robust knowledge of Google Fiber's network and technical deployment, and communicate the Google Fiber value proposition to property management, staff, and tenants.
- Consider the impact of all cross-functional teams on portfolio pen (including sales, marketing, installation, churn, customer service, etc) and make recommendations to drive growth.
- Display solid communication skills internally and externally, and partner with other Google Fiber team members to ensure a seamless, end-to-end customer and partner experience.
- Need to have the ability to lift up to 45 lbs on occasion.
- Need to have the ability to work some nights and weekends.
At a minimum we'd like you to have:
- High school diploma or GED.
- 1 year of experience in sales and/or customer service.
- Ability to exert yourself physically over extended periods of time, including frequent walking and climbing stairs.
- A valid driver's license and access to reliable transportation during working hours.
- Ability to pass a motor vehicle record check that meets company standards.
It's preferred if you have:
- 2 years of experience in sales or strategic account management, carrying a quota, in the ISP or telecom industry.
- Property Management experience.
- Proficiency in SalesForce or other CRM.
- Experience with effective sales relationship-building or partnership development.
- Excellent work ethic, communication, navigating ambiguity and time management skills.
- Ability to speak Spanish.
The US base hourly range for this full-time position is between $30.77 + bonus + benefits.
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.
See All 19 Senior Customer Success Engineer Jobs in Tennessee
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Find JobsSenior Customer Success Engineer Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Senior Customer Success Engineer Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Government & Public Sector
What Tennessee Employers Look For
The qualifications that appear most often in senior customer success engineer jobs across Tennessee.
- Bachelor's degree in computer science, engineering, information systems, or a related technical field
- Five or more years of customer success or technical account management experience in SaaS or enterprise software
- Demonstrated ability to manage complex post-sales relationships with enterprise-level clients
- Strong technical aptitude with experience in cloud platforms, APIs, or software integration workflows
- Proven ability to lead cross-functional collaboration between sales, engineering, and product teams
- Excellent written and verbal communication skills for executive-level client presentations and business reviews
Senior Customer Success Engineer Jobs in Tennessee: Frequently Asked Questions
How do you become a senior customer success engineer in Tennessee?
The path to a senior customer success engineer role in Tennessee typically starts with a bachelor's degree in computer science, information technology, or engineering, followed by several years in customer-facing technical roles such as implementation engineer, solutions engineer, or customer success manager. Tennessee employers in healthcare technology and enterprise software commonly promote internally from these adjacent roles. Earning certifications in platforms like Salesforce, AWS, or Gainsight strengthens candidacy significantly for senior-level consideration.
How much do senior customer success engineers make in Tennessee?
Senior customer success engineers in Tennessee earn a median of about $111,580 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $63,890 for the lowest 10% to over $174,770 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire senior customer success engineers in Tennessee?
Employers hiring senior customer success engineers in Tennessee right now include NetraDyne, TRC, and Mosai, based on current listings on Migrate Mate as of September 2026. Tennessee's concentration of healthcare technology companies in the Nashville area and enterprise software operations in Knoxville and Memphis means consistent demand for senior technical customer success talent across multiple industries.
Which Tennessee cities have the most senior customer success engineer jobs?
Nashville, Knoxville, and Tennessee have the most senior customer success engineer openings in Tennessee. Nashville dominates due to its dense cluster of healthcare technology headquarters and enterprise software companies, while Memphis benefits from logistics technology firms and large managed services operations, and Knoxville draws demand from Oak Ridge-area technology organizations and regional enterprise software employers.
Are there remote senior customer success engineer jobs in Tennessee?
Yes, and more than most fields. Senior customer success engineer work is largely desk-based, making it well suited to remote and hybrid arrangements. About 90% of senior customer success engineer openings tied to Tennessee are remote or hybrid as of September 2026, reflecting the role's reliance on video calls, shared platforms, and digital documentation rather than on-site presence. Client-facing onboarding and escalation calls are the portions most commonly kept in-office or hybrid.
How can I get hired as a senior customer success engineer in Tennessee with little or no experience?
The most realistic entry path is through a junior customer success or technical support role at a Tennessee-based SaaS or healthcare technology company, particularly in the Nashville corridor where firms like Asurion and HealthStream run structured associate programs for candidates transitioning from technical support, implementation coordination, or IT helpdesk backgrounds. Building hands-on experience with tools like Gainsight, Salesforce, or a major cloud platform and earning an entry-level certification in one of these products substantially improves candidacy for internal promotion to senior-level roles.
Where can I find and apply to senior customer success engineer jobs in Tennessee?
You can find and apply to senior customer success engineer jobs in Tennessee on Migrate Mate, which lists current Tennessee openings from employers across the state. Search the available roles, find the ones that match your experience and preferred location, and apply directly to the ones that fit.
See All 19 Senior Customer Success Engineer Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
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