Senior Customer Success Engineer Jobs in Washington
Senior Customer Success Engineer jobs in Washington are in high demand, with the state's dominant technology and cloud computing sectors driving consistent openings for professionals at every level from associate through staff and principal. Seattle, Bellevue, and Redmond anchor most of the hiring, where established employers like Microsoft, Amazon, and Salesforce maintain large customer-facing technical teams. The most sought-after specialties in Washington are cloud infrastructure, SaaS platform onboarding, and enterprise technical account management. Find a role that fits below and apply directly.
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Showing 5 of 42+ Senior Customer Success Engineer jobs
About Maddox
Maddox is the nation's leading provider of electrical transformers to the commercial and industrial market, with primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. We have been recognized by Inc. Magazine as one of the fastest-growing companies in America for the past 8 years and counting.
Maddox was founded on Christian values, and we are serious about investing in the people, processes, and culture that make this a great place to work. We build real things, solve real problems, and expect professionalism, competence, and integrity from our team.
Discover more at:
https://www.youtube.com/@MaddoxTransformer
https://www.maddox.com/
About Maddox + You
As a member of our Customer Success Operations team, you will be a primary stakeholder for our enterprise resource planning (ERP) system. Your focus will be on entering new sales orders into the ERP and updating them throughout their life cycle. Your work ensures that our customers receive accurate order confirmations, the correct products, and that our internal teams have the accurate, timely data they need to perform their job functions. Attention to detail and organizational skills are paramount in this role. You will also be responsible for answering general customer service phone calls and directing callers to the appropriate parties to resolve their issues.
This position is one of Maddox's oldest commercial positions, with a proven playbook and a strong team, but we are growing rapidly, so adaptability is critical in this role.
More About You:
- You are technically savvy with modern platforms (Google Suites, etc). If you prefer a more old-school approach (i.e., stacks of sticky notes), you will struggle in this role.
- You have keen attention to detail and can perform recurring tasks accurately and precisely, particularly regarding data entry.
- You are autonomous and capable of managing your own time and workflows.
- You are comfortable with phone communication and able to think quickly on your feet during conversations.
- You are capable of balancing multiple tasks without becoming overwhelmed.
- You welcome constructive feedback to help you develop in your role.
Basics
- Full-time. The schedule is generally 7:00 AM - 4:00 PM.
- Drug-free workplace.
Comprehensive Full-Time Benefits, including:
- 3 Weeks Paid Time Off (PTO) (and an additional week for managers, and an additional week after 5 years).
- Health & Wellness: Can be taken as traditional insurance, or as cash in lieu of benefits. Benefit amounts vary based on age, family status, and eligibility, but as an example, in most circumstances, an employee with a spouse and 3 kids, would be eligible for $19,200 / year or more.
- Paid paternity/maternity leave
- 401k with 100% match up to 8% of wages.
- Paid holidays, marriage and family gifts to celebrate significant life events, and other reimbursements and voluntary benefits and coverages (such as Vision, Dental, Short Term Disability, Additional Life Insurance, Accident, etc), as eligible.
Skills & Experience
Experience with ERP systems is great, but not required. If you are aligned with our Core Values and have a teachable attitude, you are a candidate for this position.
Pro Tip: We get a LOT of applicants, so if you want to stand out, write a few sentences telling us what stood out to you, and why you think you'd thrive in this particular opportunity.
About Maddox
Maddox is the nation's leading provider of electrical transformers to the commercial and industrial market, with primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. We have been recognized by Inc. Magazine as one of the fastest-growing companies in America for the past 8 years and counting.
Maddox was founded on Christian values, and we are serious about investing in the people, processes, and culture that make this a great place to work. We build real things, solve real problems, and expect professionalism, competence, and integrity from our team.
Discover more at:
https://www.youtube.com/@MaddoxTransformer
https://www.maddox.com/
About Maddox + You
As a member of our Customer Success Operations team, you will be a primary stakeholder for our enterprise resource planning (ERP) system. Your focus will be on entering new sales orders into the ERP and updating them throughout their life cycle. Your work ensures that our customers receive accurate order confirmations, the correct products, and that our internal teams have the accurate, timely data they need to perform their job functions. Attention to detail and organizational skills are paramount in this role. You will also be responsible for answering general customer service phone calls and directing callers to the appropriate parties to resolve their issues.
This position is one of Maddox's oldest commercial positions, with a proven playbook and a strong team, but we are growing rapidly, so adaptability is critical in this role.
More About You:
- You are technically savvy with modern platforms (Google Suites, etc). If you prefer a more old-school approach (i.e., stacks of sticky notes), you will struggle in this role.
- You have keen attention to detail and can perform recurring tasks accurately and precisely, particularly regarding data entry.
- You are autonomous and capable of managing your own time and workflows.
- You are comfortable with phone communication and able to think quickly on your feet during conversations.
- You are capable of balancing multiple tasks without becoming overwhelmed.
- You welcome constructive feedback to help you develop in your role.
Basics
- Full-time. The schedule is generally 7:00 AM - 4:00 PM.
- Drug-free workplace.
Comprehensive Full-Time Benefits, including:
- 3 Weeks Paid Time Off (PTO) (and an additional week for managers, and an additional week after 5 years).
- Health & Wellness: Can be taken as traditional insurance, or as cash in lieu of benefits. Benefit amounts vary based on age, family status, and eligibility, but as an example, in most circumstances, an employee with a spouse and 3 kids, would be eligible for $19,200 / year or more.
- Paid paternity/maternity leave
- 401k with 100% match up to 8% of wages.
- Paid holidays, marriage and family gifts to celebrate significant life events, and other reimbursements and voluntary benefits and coverages (such as Vision, Dental, Short Term Disability, Additional Life Insurance, Accident, etc), as eligible.
Skills & Experience
Experience with ERP systems is great, but not required. If you are aligned with our Core Values and have a teachable attitude, you are a candidate for this position.
Pro Tip: We get a LOT of applicants, so if you want to stand out, write a few sentences telling us what stood out to you, and why you think you'd thrive in this particular opportunity.
See All 42 Senior Customer Success Engineer Jobs in Washington
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Find JobsSenior Customer Success Engineer Jobs by City in Washington
Where Washington roles are concentrated, by current openings.
Senior Customer Success Engineer Job Market in Washington
A snapshot from current Washington openings, updated as new roles post.
Who's Hiring
- Amazon14
- UPS2
- freshworks2
- Amazon Web Services2
- Cox Communications2
Top Industries Hiring
- Technology & Software14
- Retail11
- E-Commerce & Online Marketplaces11
- Construction & Real Estate1
What Washington Employers Look For
The qualifications that appear most often in senior customer success engineer jobs across Washington.
- Bachelor's degree in computer science, engineering, or a related technical field required
- Five or more years of experience in customer success or technical account management
- Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud
- Proven ability to manage enterprise customer relationships and drive product adoption
- Strong technical troubleshooting skills and experience with APIs or SaaS integrations
- Excellent written and verbal communication skills for executive-level stakeholder engagement
Senior Customer Success Engineer Jobs in Washington: Frequently Asked Questions
How do you become a senior customer success engineer in Washington?
The typical path to a senior customer success engineer role in Washington starts with a bachelor's degree in computer science, information systems, or engineering, followed by several years in technical support, solutions engineering, or customer success. Washington employers, particularly in the Seattle and Bellevue tech corridor, strongly value cloud certifications from providers like Microsoft or AWS alongside demonstrated experience managing enterprise accounts and leading technical onboarding projects.
How much do senior customer success engineers make in Washington?
Senior customer success engineers in Washington earn a median of about $147,620 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $95,490 for the lowest 10% to over $175,990 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire senior customer success engineers in Washington?
Employers hiring senior customer success engineers in Washington right now include Amazon, UPS, and freshworks, based on current listings on Migrate Mate as of August 2026. Washington's concentration of major cloud and enterprise software headquarters means openings are particularly consistent at companies with large commercial or public-sector customer bases.
Which Washington cities have the most senior customer success engineer jobs?
Seattle, Bellevue, and Bellingham have the most senior customer success engineer openings in Washington. Seattle and Bellevue lead because they host headquarters and major offices for some of the world's largest technology and cloud companies, while Redmond's concentration of Microsoft campuses and partner ecosystem firms drives a significant share of additional demand.
Are there remote senior customer success engineer jobs in Washington?
Yes, and more than most fields. Senior customer success engineering is largely desk-based and communication-driven, making it well suited to remote arrangements. About 85% of senior customer success engineer openings tied to Washington are remote or hybrid as of August 2026, reflecting the tech sector's broad acceptance of distributed work. The most remote-friendly portions of the role are ongoing account management and technical advisory work, while onboarding and executive business reviews may still require occasional on-site presence.
How can I get hired as a senior customer success engineer in Washington with little or no experience?
The most realistic entry path is securing a customer success associate or technical support specialist role at one of Washington's major technology employers, then building toward seniority through platform certifications and demonstrated account ownership. Companies like Microsoft and Amazon regularly hire into entry-level technical account or support roles that provide a direct on-ramp. Earning a cloud certification, building experience with a SaaS product's API, or transitioning from a solutions consultant or implementation specialist position strengthens a candidate's profile significantly.
Where can I find and apply to senior customer success engineer jobs in Washington?
You can find and apply to senior customer success engineer jobs in Washington on Migrate Mate, which lists current Washington openings across the state's technology and enterprise software sectors. Find roles that fit your experience and apply directly to the employers posting them.
See All 42 Senior Customer Success Engineer Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
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