Senior Customer Success Engineer Jobs in Illinois

INTRODUCTION

Looking for a place that values your unique talents? Discover Stryker's award-winning culture.

We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

JOB DESCRIPTION

We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more: US Stryker employee benefits.

As a Senior Sales Systems Engineer at Stryker, you will be responsible for actively leading the technology evaluation stage of the sales process, working with the extended sales team as the key technical advisor and product advocate. You will articulate Stryker’s Smart Care technology solutions and product positioning to business and technical users. Pre-sales activities include understanding the customer's business and analyzing their mobile communications and workflow requirements.

What you will do:

• You will partner with the Sales team to help educate customers on the value of Stryker’s Smart Care solutions through product demonstrations and presentations
• Work closely with the customer's IT team to ensure they fully understand our deployment methodologies and requirements
• You will qualify our customer's network infrastructure via assessments using Ekahau AI Pro Survey, Omnipeek, and Wireshark analysis tools
• Design Smart Care architecture for customer deployments and prepare customer infrastructure assessment reports for our professional services team
• You will respond to RFIs/RFPs and IT questionnaires and take part in trade shows, conferencing and marketing events as needed

What you need:

Required:

• Bachelors in Information Technology or a related field, or an additional 6+ years equivalent work experience
• Minimum 6 years experience in technical sales or integration development for healthcare organizations preferred
• Understanding of Windows, Linux and Cloud architectures
• Understanding of server virtualization
• 50% travel throughout WI, IL, MI and neighboring states

Preferred:

• Enterprise 802.11 wireless and LAN/WAN networking experience preferred
• Hands on experience deploying Mobile Applications for Smartphones via MDM solutions a plus
• Experience with middleware and EMR/EHR applications a plus
• Integration knowledge and experience with 3rd party systems (e.g. Nurse Call, Patient Monitoring, Middleware, and SIP trunking) a plus
• Wi-Fi or Route/Switch certifications preferred
• Experience with SIP and Traditional TDM Telephony preferred

United States of America Pay Ranges:

• USN: $118,000 - $196,700 USD Annual
• US5: $123,900 - $206,500 USD Annual
• US10: $129,800 - $216,400 USD Annual

View the U.S. work location and transparency guide to find the pay range for your location.

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.