Customer Service Representative Jobs in Washington
Customer Service Representative jobs in Washington concentrate heavily in technology, retail, healthcare, and financial services, with strong demand across entry-level through senior and team-lead roles. Seattle, Bellevue, and Tacoma account for the largest share of openings, anchored by employers like Amazon, Microsoft, and Kaiser Permanente Northwest that maintain large, ongoing customer-facing operations in the state. The most in-demand specialties are technical support, healthcare member services, and e-commerce customer experience. See the openings below and apply to the ones that match your experience.
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Showing 5 of 74+ Customer Service Representative jobs
Sunday - Thursday 7:00AM - 3:30PM
Compensation: Full-time $21-23
- Exchange information with customers relating to orders, pricing and retail sales..
- Resolve customer complaints/requests by performing activities such as order entry, providing product information and availability, retail margin changes and sales history reports.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints and comments as well as actions taken.
- Customer contact follow up on issues/complaints.
- Refer unresolved customer grievances to manager for further investigation.
- Respond to sales representative’s inquiries and/or requests for detailed account information.
- Maintain specific designated route/customer base daily to ensure order accuracy including items, quantity, shipping information and ship date, effectively communicating with transportation team.
- Work independently and cooperatively as a team member
- Interacting with Computers – Using computers and computer systems (including hardware and software) to enter data and process information accurately
- Ability to multi task performing as CSR phone representative, handling medium to high levels of calls consistently while entering data.
- Ability to provide positive interpersonal/communication telephone skills; active listening, oral comprehension, oral expression, problem sensitivity, critical thinking and social perceptiveness.
- Customer and Personal Service – Knowledge of principles for providing excellent customer service and personal service including customer needs assessment and evaluation of customer satisfaction.
- Selective Attention – The ability to concentrate on a task over a period of time without being distracted.
- High school diploma or equivalent
- Two years high volume consecutive customer service experience required within a computerized environment/office/call center preferred or equivalent.
Sunday - Thursday 7:00AM - 3:30PM
Compensation: Full-time $21-23
- Exchange information with customers relating to orders, pricing and retail sales..
- Resolve customer complaints/requests by performing activities such as order entry, providing product information and availability, retail margin changes and sales history reports.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints and comments as well as actions taken.
- Customer contact follow up on issues/complaints.
- Refer unresolved customer grievances to manager for further investigation.
- Respond to sales representative’s inquiries and/or requests for detailed account information.
- Maintain specific designated route/customer base daily to ensure order accuracy including items, quantity, shipping information and ship date, effectively communicating with transportation team.
- Work independently and cooperatively as a team member
- Interacting with Computers – Using computers and computer systems (including hardware and software) to enter data and process information accurately
- Ability to multi task performing as CSR phone representative, handling medium to high levels of calls consistently while entering data.
- Ability to provide positive interpersonal/communication telephone skills; active listening, oral comprehension, oral expression, problem sensitivity, critical thinking and social perceptiveness.
- Customer and Personal Service – Knowledge of principles for providing excellent customer service and personal service including customer needs assessment and evaluation of customer satisfaction.
- Selective Attention – The ability to concentrate on a task over a period of time without being distracted.
- High school diploma or equivalent
- Two years high volume consecutive customer service experience required within a computerized environment/office/call center preferred or equivalent.
See All 74 Customer Service Representative Jobs in Washington
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Find JobsCustomer Service Representative Jobs by City in Washington
Where Washington roles are concentrated, by current openings.
Customer Service Representative Job Market in Washington
A snapshot from current Washington openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Distribution & Wholesale
- Banking & Financial Services
What Washington Employers Look For
The qualifications that appear most often in customer service representative jobs across Washington.
- High school diploma or equivalent required by most Washington employers
- One or more years of customer service or call center experience preferred
- Proficiency with CRM platforms such as Salesforce or Zendesk
- Strong written and verbal communication skills in English required
- Ability to work flexible or rotating shifts including evenings and weekends
- Familiarity with de-escalation techniques and conflict resolution practices
Customer Service Representative Jobs in Washington: Frequently Asked Questions
How do you become a customer service representative in Washington?
Customer service representative roles in Washington do not require a state-issued license, so the path centers on education and demonstrated experience. Most employers expect at least a high school diploma or GED, and community colleges such as South Seattle College and Bellevue College offer customer relations and business communication programs that strengthen candidates. Building familiarity with CRM software, completing employer-sponsored onboarding training, and accumulating front-facing experience in retail, hospitality, or call centers are the most direct routes into the role.
Which companies hire customer service representatives in Washington?
Companies currently hiring customer service representatives in Washington include Circle K, Mechanics Bank, and U-Haul, per current listings on Migrate Mate as of August 2026. Washington's concentration of technology headquarters, regional healthcare systems, and major retail operations makes it one of the more active states for consistent customer service hiring.
Which Washington cities have the most customer service representative jobs?
Seattle, Kent, and Lynnwood lead Washington for customer service representative openings. Seattle and Bellevue drive volume through their dense tech and financial services sectors, where companies maintain large customer support functions, while Tacoma's growth in healthcare and logistics has expanded hiring for member services and fulfillment support roles in the southern Puget Sound region.
Are there remote customer service representative jobs in Washington?
Yes, and more than most fields, since customer service work is well suited to phone, chat, and email channels that transfer easily to remote settings. About 6% of customer service representative openings tied to Washington are remote or hybrid as of August 2026, reflecting broad employer comfort with distributed support teams. Technical support and e-commerce customer experience roles tend to offer the highest share of fully remote positions among Washington listings.
How can I get hired as a customer service representative in Washington with little or no experience?
The most realistic entry path is a part-time or seasonal customer-facing role, which Washington retail and hospitality employers hire for year-round. Amazon operates associate and customer service agent programs in the Seattle area that are explicitly open to candidates without prior office experience. Lateral moves from cashier, front-desk, or food service roles transfer directly to hiring managers. Completing a customer relations certificate at a Washington community college, or earning a basic Salesforce or HubSpot credential, gives applicants a concrete edge over other entry-level candidates.
Where can I find and apply to customer service representative jobs in Washington?
You can find and apply to customer service representative jobs in Washington on Migrate Mate, which lists current Washington openings. Search the roles that fit your experience level and preferred location, then apply directly to the ones that match.
See All 74 Customer Service Representative Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
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