Customer Service Representative Jobs in Washington
Customer Service Representative jobs in Washington concentrate heavily in technology, retail, healthcare, and financial services, with strong demand across entry-level through senior and team-lead roles. Seattle, Bellevue, and Tacoma account for the largest share of openings, anchored by employers like Amazon, Microsoft, and Kaiser Permanente Northwest that maintain large, ongoing customer-facing operations in the state. The most in-demand specialties are technical support, healthcare member services, and e-commerce customer experience. See the openings below and apply to the ones that match your experience.
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Showing 5 of 82+ Customer Service Representative jobs
Join a team that shares your calling
At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.
FTE: 1.0_, Shift: Evenings_, Schedule: Monday-Friday 1:00pm-9:30pm
Position Summary
The Customer Service Representative (CSR) – Lab is responsible for daily administrative functions of Laboratories Northwest ensuring a high level of customer service is provided to all and patient and department confidentiality is maintained. The incumbent provides telephone-based customer service; documents communications with clients; handles specimen transportation; performs accessioning of specimens into the data management system; provides prices, places lab orders, corrects various report and billing errors; maintains courier vehicles and dispatches couriers to clients.Requirements:
- High School diploma or equivalent
- Depending on assigned area, MA-P license may be required
- Minimum one (1) year of experience in a laboratory setting or providing customer service support
About Tacoma General Hospital
MultiCare Tacoma General Hospital, in the heart of Tacoma, WA, is a 367-bed regional medical center delivering cutting-edge care. With a 24-hour Emergency Department, Level II Adult Trauma Center, advanced cardiac, neurological, orthopedic and robotic surgery, Tacoma General combines innovation with compassionate care. Home to the MultiCare Regional Cancer Center, a Family Birth Center and specialized neonatal care in partnership with Mary Bridge Children’s, our collaborative, mission-driven teams offer a rewarding environment for career growth and professional excellence.
About the Tacoma Community
Tacoma, just 30 miles south of Seattle, blends big-city amenities with the beauty of the Pacific Northwest. From scenic waterfronts and mountain trails to vibrant arts, dining and brewery scenes, Tacoma offers something for everyone — outdoor enthusiasts, families and young professionals alike. With strong schools and universities, it’s a city where you can live, work and play.
Why MultiCare?
Rooted in the local community
Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.
Growth and education
Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.
Well-being and support
Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.
Living our values
Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.
Belonging for all
Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.
Pacific Northwest lifestyle
Work and live where natural beauty, adventure and strong community connections are part of everyday life.
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $23.20 - $33.38 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.Associated benefit information can be viewed here.
Join a team that shares your calling
At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.
FTE: 1.0_, Shift: Evenings_, Schedule: Monday-Friday 1:00pm-9:30pm
Position Summary
The Customer Service Representative (CSR) – Lab is responsible for daily administrative functions of Laboratories Northwest ensuring a high level of customer service is provided to all and patient and department confidentiality is maintained. The incumbent provides telephone-based customer service; documents communications with clients; handles specimen transportation; performs accessioning of specimens into the data management system; provides prices, places lab orders, corrects various report and billing errors; maintains courier vehicles and dispatches couriers to clients.Requirements:
- High School diploma or equivalent
- Depending on assigned area, MA-P license may be required
- Minimum one (1) year of experience in a laboratory setting or providing customer service support
About Tacoma General Hospital
MultiCare Tacoma General Hospital, in the heart of Tacoma, WA, is a 367-bed regional medical center delivering cutting-edge care. With a 24-hour Emergency Department, Level II Adult Trauma Center, advanced cardiac, neurological, orthopedic and robotic surgery, Tacoma General combines innovation with compassionate care. Home to the MultiCare Regional Cancer Center, a Family Birth Center and specialized neonatal care in partnership with Mary Bridge Children’s, our collaborative, mission-driven teams offer a rewarding environment for career growth and professional excellence.
About the Tacoma Community
Tacoma, just 30 miles south of Seattle, blends big-city amenities with the beauty of the Pacific Northwest. From scenic waterfronts and mountain trails to vibrant arts, dining and brewery scenes, Tacoma offers something for everyone — outdoor enthusiasts, families and young professionals alike. With strong schools and universities, it’s a city where you can live, work and play.
Why MultiCare?
Rooted in the local community
Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.
Growth and education
Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.
Well-being and support
Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.
Living our values
Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.
Belonging for all
Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.
Pacific Northwest lifestyle
Work and live where natural beauty, adventure and strong community connections are part of everyday life.
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $23.20 - $33.38 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.Associated benefit information can be viewed here.
See All 82 Customer Service Representative Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
Find JobsCustomer Service Representative Jobs by City in Washington
Where Washington roles are concentrated, by current openings.
Customer Service Representative Job Market in Washington
A snapshot from current Washington openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Distribution & Wholesale
What Washington Employers Look For
The qualifications that appear most often in customer service representative jobs across Washington.
- High school diploma or equivalent required by most Washington employers
- One or more years of customer service or call center experience preferred
- Proficiency with CRM platforms such as Salesforce or Zendesk
- Strong written and verbal communication skills in English required
- Ability to work flexible or rotating shifts including evenings and weekends
- Familiarity with de-escalation techniques and conflict resolution practices
Customer Service Representative Jobs in Washington: Frequently Asked Questions
How do you become a customer service representative in Washington?
Customer service representative roles in Washington do not require a state-issued license, so the path centers on education and demonstrated experience. Most employers expect at least a high school diploma or GED, and community colleges such as South Seattle College and Bellevue College offer customer relations and business communication programs that strengthen candidates. Building familiarity with CRM software, completing employer-sponsored onboarding training, and accumulating front-facing experience in retail, hospitality, or call centers are the most direct routes into the role.
Which companies hire customer service representatives in Washington?
Companies currently hiring customer service representatives in Washington include Circle K, WaFd Bank, and State Farm, per current listings on Migrate Mate as of November 2026. Washington's concentration of technology headquarters, regional healthcare systems, and major retail operations makes it one of the more active states for consistent customer service hiring.
Which Washington cities have the most customer service representative jobs?
Seattle, Pasco, and Auburn lead Washington for customer service representative openings. Seattle and Bellevue drive volume through their dense tech and financial services sectors, where companies maintain large customer support functions, while Tacoma's growth in healthcare and logistics has expanded hiring for member services and fulfillment support roles in the southern Puget Sound region.
Are there remote customer service representative jobs in Washington?
Yes, and more than most fields, since customer service work is well suited to phone, chat, and email channels that transfer easily to remote settings. About 17% of customer service representative openings tied to Washington are remote or hybrid as of November 2026, reflecting broad employer comfort with distributed support teams. Technical support and e-commerce customer experience roles tend to offer the highest share of fully remote positions among Washington listings.
How can I get hired as a customer service representative in Washington with little or no experience?
The most realistic entry path is a part-time or seasonal customer-facing role, which Washington retail and hospitality employers hire for year-round. Amazon operates associate and customer service agent programs in the Seattle area that are explicitly open to candidates without prior office experience. Lateral moves from cashier, front-desk, or food service roles transfer directly to hiring managers. Completing a customer relations certificate at a Washington community college, or earning a basic Salesforce or HubSpot credential, gives applicants a concrete edge over other entry-level candidates.
Where can I find and apply to customer service representative jobs in Washington?
You can find and apply to customer service representative jobs in Washington on Migrate Mate, which lists current Washington openings. Search the roles that fit your experience level and preferred location, then apply directly to the ones that match.
See All 82 Customer Service Representative Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
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