Customer Service Representative Jobs in Pennsylvania
Customer Service Representative jobs in Pennsylvania are concentrated in healthcare systems, financial services, insurance, utilities, and retail, with demand at every level from entry-level call center agent to senior client relations specialist. Philadelphia, Pittsburgh, and Allentown are the largest hiring metros, anchored by employers such as Comcast, UPMC, and Independence Blue Cross, which maintain large customer-facing operations across the state. High-demand specialties include healthcare patient support, insurance claims assistance, and financial account servicing. Find a role that fits below and apply directly.
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Showing 5 of 146+ Customer Service Representative jobs
Part - Time: Starting at $12 per hour.
Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
We are seeking an individual to work the following shifts:
- Sunday: 2:30 PM – 7:30 PM
- Monday: 3:15 PM – 11:15 PM
- Tuesday: 3:15 PM – 11:15 PM
At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.
- We Are Accountable – Self-starters who pursue excellence.
- We Are Driven – Problem solvers who deliver results.
- We Are Passionate – Positive energy with a real desire to help others.
- We Are Ambitious – Always learning and growing toward success.
We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!
Customer Service Representative Benefits:
- Growth Opportunities over 90% of our management team started as an entry level team member!
- Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
- Shift-differential pay for select shifts
- PTO for all employees
- Employee Assistance Program
- Free employee Black Card Membership
Customer Service Representative Responsibilities:
Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.
- Answer phones in a friendly manner using information script
- Greet members, sign up and tour new members, and log amenities.
- Respond to member questions and concerns in a timely and professional manner
- Process beverage or merchandise purchases through the point of sale system
- Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
- Provide a clean, sanitized and safe club environment.
Job Requirements:
- Customer service experience
- High school diploma/GED equivalent preferred
- Must be 18 years of age or older
- Basic computer proficiency
Physical Demands:
- Frequent lifting, carrying, pushing, and pulling
- Must be able to lift up to 75 lbs.
- Will encounter cleaning chemicals during shift
- Frequent climbing, balancing, kneeling and crouching during shift
- Continual reaching with hands/fingers/arms during shift
Part - Time: Starting at $12 per hour.
Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
We are seeking an individual to work the following shifts:
- Sunday: 2:30 PM – 7:30 PM
- Monday: 3:15 PM – 11:15 PM
- Tuesday: 3:15 PM – 11:15 PM
At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.
- We Are Accountable – Self-starters who pursue excellence.
- We Are Driven – Problem solvers who deliver results.
- We Are Passionate – Positive energy with a real desire to help others.
- We Are Ambitious – Always learning and growing toward success.
We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!
Customer Service Representative Benefits:
- Growth Opportunities over 90% of our management team started as an entry level team member!
- Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
- Shift-differential pay for select shifts
- PTO for all employees
- Employee Assistance Program
- Free employee Black Card Membership
Customer Service Representative Responsibilities:
Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.
- Answer phones in a friendly manner using information script
- Greet members, sign up and tour new members, and log amenities.
- Respond to member questions and concerns in a timely and professional manner
- Process beverage or merchandise purchases through the point of sale system
- Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
- Provide a clean, sanitized and safe club environment.
Job Requirements:
- Customer service experience
- High school diploma/GED equivalent preferred
- Must be 18 years of age or older
- Basic computer proficiency
Physical Demands:
- Frequent lifting, carrying, pushing, and pulling
- Must be able to lift up to 75 lbs.
- Will encounter cleaning chemicals during shift
- Frequent climbing, balancing, kneeling and crouching during shift
- Continual reaching with hands/fingers/arms during shift
See All 146+ Customer Service Representative Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find JobsCustomer Service Representative Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Customer Service Representative Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring
- Planet Fitness - National Fitness Partners10
- GetGo8
- Maximus4
- Circle K4
- U-Haul3
Top Industries Hiring
- Technology & Software
- Consulting & Professional Services
What Pennsylvania Employers Look For
The qualifications that appear most often in customer service representative jobs across Pennsylvania.
- High school diploma or GED equivalent required by most Pennsylvania employers
- One or more years of customer service or call center experience preferred
- Proficiency with CRM platforms such as Salesforce or Zendesk
- Strong written and verbal communication skills for multi-channel support
- Ability to handle high call volumes while meeting Pennsylvania employer quality metrics
- Bilingual fluency in Spanish increasingly requested by Philadelphia-area employers
Customer Service Representative Jobs in Pennsylvania: Frequently Asked Questions
How do you become a customer service representative in Pennsylvania?
Pennsylvania does not require a state-issued license to work as a customer service representative. Most employers require a high school diploma or equivalent, and many prefer candidates who have completed some college coursework in business or communications. Earning industry-recognized credentials such as a Customer Service Professional certification from the National Retail Federation can strengthen an application, and Pennsylvania community colleges offer relevant programs that align with local employer expectations.
Which companies hire customer service representatives in Pennsylvania?
Employers hiring customer service representatives in Pennsylvania right now include Planet Fitness - National Fitness Partners, GetGo, and Maximus, based on current listings on Migrate Mate as of November 2026. Pennsylvania's concentration of large healthcare systems, insurance carriers, and telecommunications companies makes it one of the more active states for steady, ongoing customer service hiring.
Which Pennsylvania cities have the most customer service representative jobs?
Harrisburg, Philadelphia, and Pittsburgh have the most customer service representative openings in Pennsylvania. Philadelphia leads because of its dense concentration of healthcare networks, insurers, and financial services firms, while Pittsburgh's strength in healthcare and technology drives consistent demand, and Allentown's growing logistics and utilities sector supports ongoing hiring in the Lehigh Valley.
Are there remote customer service representative jobs in Pennsylvania?
Yes, and more than most fields. About 19% of customer service representative openings tied to Pennsylvania are remote or hybrid as of November 2026, reflecting how well-suited phone and chat-based support roles are to distributed work. Roles supporting insurance claims, telehealth patient services, and financial account management are the most likely to be fully remote.
How can I get hired as a customer service representative in Pennsylvania with little or no experience?
The most realistic entry path is applying directly to seasonal or part-time call center positions, which large Pennsylvania employers such as Comcast, Highmark Health, and Vanguard regularly post for candidates without prior experience. Many Philadelphia-area hospitals and insurance carriers also hire patient service coordinators and account setup associates as gateway roles. Completing a free or low-cost customer service certificate through a Pennsylvania community college, such as Community College of Philadelphia, gives applicants a concrete credential that stands out against other entry-level candidates.
Where can I find and apply to customer service representative jobs in Pennsylvania?
You can find and apply to customer service representative jobs in Pennsylvania on Migrate Mate, which lists current openings across the state. Find roles that fit your experience and location and apply directly to the employer from the listing.
See All 146+ Customer Service Representative Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
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