Senior Customer Success Engineer Jobs in Pennsylvania
Senior Customer Success Engineer jobs in Pennsylvania are actively hiring, with demand concentrated in enterprise software, healthcare technology, and financial services sectors across experience levels from mid-level to principal. Philadelphia, Pittsburgh, and Malvern are the primary hiring centers, anchored by established employers such as SAP, Comcast, and Unisys that maintain significant Pennsylvania operations. The most in-demand specialties include cloud platform implementation, SaaS onboarding engineering, and enterprise integration support. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 33+ Senior Customer Success Engineer jobs
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Ready to take your career global?
At Global Payments, you help businesses unlock growth through seamless, connected experiences. Behind every great product is a strong relationship, and your ability to build trust, drive adoption and deliver value will shape how our clients succeed.
As a Customer Success Manager, you will own the experience for your portfolio of customers. You will guide them through onboarding, help them unlock product value and ensure they see measurable impact from the solutions they use every day.
You will work across sales, product, accounting and support teams, building connections that drive outcomes. Here, you will influence how we deliver value at scale, strengthen long-term relationships and create growth for both our clients and our business.
In this role, you’ll own the end-to-end client journey, driving product adoption, retention and satisfaction. You will turn insights into action, strengthen partnerships and create long-term value, helping Global Payments deliver meaningful, lasting impact for every client you serve.
What you’ll own
- Own relationships with your client portfolio, creating trusted partnerships that drive satisfaction, retention and long-term growth
- Lead onboarding experiences that set clients up for success, enabling faster adoption and stronger engagement from day one
- Translate customer goals into actionable strategies, identifying opportunities to expand product usage and increase value
- Monitor account health and proactively address risks, improving retention and strengthening client confidence
- Use data and insights to identify trends, guide decisions and continuously improve the customer experience
- Influence cross-functional outcomes by partnering with sales, product, accounting and support teams to align on client needs
- Advocate for your clients internally, ensuring their voice shapes product improvements and service delivery
- Drive measurable success outcomes, including satisfaction, retention and revenue growth across your portfolio
What you bring
- 3+ years of experience in customer success, account management or a related client-facing role
- Strong relationship-building skills with the ability to create trust and influence outcomes
- Experience analyzing customer data and translating insights into actionable strategies
- Clear communication skills that enable you to engage clients and collaborate across teams
- Experience working with tools such as Salesforce (SF) or Oracle Fusion or similar customer relationship management platforms
- A proactive, ownership-driven mindset with a focus on delivering measurable results
- Associate’s degree or equivalent experience
Our perks - what we’ll bring for you
- A competitive salary and benefits package that recognizes your contribution
- Opportunities to grow your skills and build your career within a global business
- Access to learning, development and on-the-job experiences that expand your expertise
- A supportive, inclusive team environment where your ideas and input matter
- Time to give back through community and charity initiatives
- A global employee assistance programme to support your wellbeing
- Recognition through a global platform that celebrates your achievements
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
Diversity and EEO Statements
Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.
Global Payments is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Ready to take your career global?
At Global Payments, you help businesses unlock growth through seamless, connected experiences. Behind every great product is a strong relationship, and your ability to build trust, drive adoption and deliver value will shape how our clients succeed.
As a Customer Success Manager, you will own the experience for your portfolio of customers. You will guide them through onboarding, help them unlock product value and ensure they see measurable impact from the solutions they use every day.
You will work across sales, product, accounting and support teams, building connections that drive outcomes. Here, you will influence how we deliver value at scale, strengthen long-term relationships and create growth for both our clients and our business.
In this role, you’ll own the end-to-end client journey, driving product adoption, retention and satisfaction. You will turn insights into action, strengthen partnerships and create long-term value, helping Global Payments deliver meaningful, lasting impact for every client you serve.
What you’ll own
- Own relationships with your client portfolio, creating trusted partnerships that drive satisfaction, retention and long-term growth
- Lead onboarding experiences that set clients up for success, enabling faster adoption and stronger engagement from day one
- Translate customer goals into actionable strategies, identifying opportunities to expand product usage and increase value
- Monitor account health and proactively address risks, improving retention and strengthening client confidence
- Use data and insights to identify trends, guide decisions and continuously improve the customer experience
- Influence cross-functional outcomes by partnering with sales, product, accounting and support teams to align on client needs
- Advocate for your clients internally, ensuring their voice shapes product improvements and service delivery
- Drive measurable success outcomes, including satisfaction, retention and revenue growth across your portfolio
What you bring
- 3+ years of experience in customer success, account management or a related client-facing role
- Strong relationship-building skills with the ability to create trust and influence outcomes
- Experience analyzing customer data and translating insights into actionable strategies
- Clear communication skills that enable you to engage clients and collaborate across teams
- Experience working with tools such as Salesforce (SF) or Oracle Fusion or similar customer relationship management platforms
- A proactive, ownership-driven mindset with a focus on delivering measurable results
- Associate’s degree or equivalent experience
Our perks - what we’ll bring for you
- A competitive salary and benefits package that recognizes your contribution
- Opportunities to grow your skills and build your career within a global business
- Access to learning, development and on-the-job experiences that expand your expertise
- A supportive, inclusive team environment where your ideas and input matter
- Time to give back through community and charity initiatives
- A global employee assistance programme to support your wellbeing
- Recognition through a global platform that celebrates your achievements
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
Diversity and EEO Statements
Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.
Global Payments is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.
See All 33 Senior Customer Success Engineer Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find JobsSenior Customer Success Engineer Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Senior Customer Success Engineer Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Cybersecurity
- Media & Entertainment
- Technology & Software
What Pennsylvania Employers Look For
The qualifications that appear most often in senior customer success engineer jobs across Pennsylvania.
- Bachelor's degree in computer science, engineering, or a related technical discipline
- Five or more years of customer-facing technical support or solutions engineering experience
- Hands-on experience with SaaS platforms, APIs, and enterprise software integration
- Demonstrated ability to manage complex enterprise accounts and drive product adoption
- Strong communication skills for translating technical concepts to non-technical stakeholders
- Experience with CRM tools, ticketing systems, and customer health monitoring platforms
Senior Customer Success Engineer Jobs in Pennsylvania: Frequently Asked Questions
How do you become a senior customer success engineer in Pennsylvania?
Most Pennsylvania employers expect a bachelor's degree in computer science, information systems, or engineering combined with several years of technical customer-facing experience. No state-issued license is required for this role in Pennsylvania. Candidates typically progress from customer success associate or solutions engineer positions at Pennsylvania technology, healthcare IT, or financial services firms, building expertise in enterprise software platforms before advancing to senior-level responsibilities.
How much do senior customer success engineers make in Pennsylvania?
Senior customer success engineers in Pennsylvania earn a median of about $98,500 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $62,960 for the lowest 10% to over $140,820 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire senior customer success engineers in Pennsylvania?
Employers hiring senior customer success engineers in Pennsylvania right now include ALTO USA, ShipFusion, and Uber Freight, based on current listings on Migrate Mate as of August 2026. Pennsylvania's concentration of enterprise software, healthcare technology, and financial services firms creates consistent demand for senior-level customer success engineering talent throughout the year.
Which Pennsylvania cities have the most senior customer success engineer jobs?
Philadelphia, Pittsburgh, and York have the most senior customer success engineer openings in Pennsylvania. Philadelphia leads because of its dense cluster of enterprise software, health technology, and financial services headquarters, while Pittsburgh's growing technology corridor and Malvern's concentration of IT and professional services firms drive hiring in their respective markets.
Are there remote senior customer success engineer jobs in Pennsylvania?
Yes, and more than most fields. About 64% of senior customer success engineer openings tied to Pennsylvania are remote or hybrid as of August 2026, reflecting how naturally desk-based and digitally delivered this work is. The portions of the role most commonly performed remotely include onboarding engineering, account reviews, and technical training delivery, which require no on-site presence.
How can I get hired as a senior customer success engineer in Pennsylvania with little or no experience?
The most realistic entry path is a customer success associate or technical support role at a Pennsylvania-based software or health technology company, where you build product and client management experience before moving into engineering-focused positions. Large Pennsylvania employers in the enterprise IT and healthcare technology space often hire for structured associate or rotational programs that develop technical customer success skills. Earning platform certifications from major cloud or CRM vendors strengthens a candidate's profile considerably when direct experience is limited.
Where can I find and apply to senior customer success engineer jobs in Pennsylvania?
You can find and apply to senior customer success engineer jobs in Pennsylvania on Migrate Mate, which lists current Pennsylvania openings from employers across the state. Find roles that fit your experience and apply directly to the ones that match.
See All 33 Senior Customer Success Engineer Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find Jobs