Client Manager Jobs in Pennsylvania
Client Manager jobs in Pennsylvania are consistently in demand, with active hiring in financial services, healthcare, insurance, and technology consulting at every level from entry-level account coordinator through senior client manager and director. Philadelphia, Pittsburgh, and Harrisburg are the state's busiest hiring metros, anchored by employers like Comcast, Lincoln Financial Group, and Independence Blue Cross. Relationship management for financial products, healthcare plan accounts, and enterprise technology solutions are the specialties drawing the most consistent openings. Find a role that fits below and apply directly.
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Job Summary
Job Description
Core Responsibilities
- Using telephony and network infrastructure knowledge, analyze and determine course of resolution of customer inquiries and outages to include routing of customer inquiries to appropriate critical business partners, (e.g. NOC, ECC, XOC, Regional Tech Ops, Sales and NETO) ensuring optimum response and resolution.
- Key player in maintaining a line of sight into customers' networks with a proactive approach in providing technical solutions and driving for true root cause analysis of customer network issues.
- Utilizes knowledge of clients' infrastructure and technical configurations to provide input to internal partners on scheduled maintenance events that would impact client change control guidelines.
- Initiate and coordinate with technical teams regarding root cause analysis of outages and communicate impact to customer ensuring customer understanding and acceptance.
- Ultimate customer advocate from onboarding and throughout customer lifecycle largely focusing on post sales activity surrounding solution implementation and post install support and network health.
- Meet with customer as part of the account team to review mutual expectations of business governance activities, sales and commercial inquiries, as well as, service issues related to the health of the account and agreed upon SLAs.
- Perform comprehensive monthly and quarterly customer strategic business and service reviews and develop improvement plans focused overall service experience.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.
Skills:
Customer Experience (CX); Proactive Behavior; Communication; Taking Initiative
Salary:
National Pay Range: $55,700.47 USD-$130,547.97 USD Illinois Pay Range: $59,181.75 USD - $114,882.21 USD Colorado Pay Range: $62,663.02 USD - $120,104.13 USD Hawaii Pay Range: $73,106.86 USD - $109,660.29 USD Washington DC Pay Range: $80,069.42 USD - $120,104.13 USD Maryland Pay Range: $66,144.30 USD - $120,104.13 USD Minnesota Pay Range: $62,663.02 USD - $109,660.29 USD New York Pay Range: $66,144.30 USD - $130,547.97 USD Washington Pay Range: $62,663.02 USD - $125,326.05 USD New Jersey Pay Range: $69,625.58 USD - $125,326.05 USD Vermont Pay Range: $66,144.30 USD - $104,438.37 USD Massachusetts Pay Range: $69,625.58 USD - $125,326.05 USD Virginia Pay Range: $62,663.02 USD - $120,104.13 USD Maine Pay Range: $62,663.02 USD - $104,438.37 USD California Pay Range: $62,663.02 USD - $116,042.64
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
Job Summary
Job Description
Core Responsibilities
- Using telephony and network infrastructure knowledge, analyze and determine course of resolution of customer inquiries and outages to include routing of customer inquiries to appropriate critical business partners, (e.g. NOC, ECC, XOC, Regional Tech Ops, Sales and NETO) ensuring optimum response and resolution.
- Key player in maintaining a line of sight into customers' networks with a proactive approach in providing technical solutions and driving for true root cause analysis of customer network issues.
- Utilizes knowledge of clients' infrastructure and technical configurations to provide input to internal partners on scheduled maintenance events that would impact client change control guidelines.
- Initiate and coordinate with technical teams regarding root cause analysis of outages and communicate impact to customer ensuring customer understanding and acceptance.
- Ultimate customer advocate from onboarding and throughout customer lifecycle largely focusing on post sales activity surrounding solution implementation and post install support and network health.
- Meet with customer as part of the account team to review mutual expectations of business governance activities, sales and commercial inquiries, as well as, service issues related to the health of the account and agreed upon SLAs.
- Perform comprehensive monthly and quarterly customer strategic business and service reviews and develop improvement plans focused overall service experience.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.
Skills:
Customer Experience (CX); Proactive Behavior; Communication; Taking Initiative
Salary:
National Pay Range: $55,700.47 USD-$130,547.97 USD Illinois Pay Range: $59,181.75 USD - $114,882.21 USD Colorado Pay Range: $62,663.02 USD - $120,104.13 USD Hawaii Pay Range: $73,106.86 USD - $109,660.29 USD Washington DC Pay Range: $80,069.42 USD - $120,104.13 USD Maryland Pay Range: $66,144.30 USD - $120,104.13 USD Minnesota Pay Range: $62,663.02 USD - $109,660.29 USD New York Pay Range: $66,144.30 USD - $130,547.97 USD Washington Pay Range: $62,663.02 USD - $125,326.05 USD New Jersey Pay Range: $69,625.58 USD - $125,326.05 USD Vermont Pay Range: $66,144.30 USD - $104,438.37 USD Massachusetts Pay Range: $69,625.58 USD - $125,326.05 USD Virginia Pay Range: $62,663.02 USD - $120,104.13 USD Maine Pay Range: $62,663.02 USD - $104,438.37 USD California Pay Range: $62,663.02 USD - $116,042.64
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
See All 85 Client Manager Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find Client Manager JobsClient Manager Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Client Manager Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
- Consulting & Professional Services
- Technology & Software
- Staffing & Recruiting
- Banking & Financial Services
What Pennsylvania Employers Look For
The qualifications that appear most often in client manager jobs across Pennsylvania.
- Bachelor's degree in business, communications, marketing, or a related field
- Three or more years of account management or client-facing relationship experience
- Demonstrated ability to manage a portfolio of accounts and meet retention goals
- Proficiency with CRM platforms such as Salesforce or Microsoft Dynamics
- Strong written and verbal communication skills for client presentations and reporting
- Experience working with cross-functional internal teams to deliver client solutions
Client Manager Jobs in Pennsylvania: Frequently Asked Questions
How do you become a client manager in Pennsylvania?
Most client manager roles in Pennsylvania require a bachelor's degree in business, marketing, communications, or a related discipline, followed by experience in account management or a client-facing role. No Pennsylvania-issued license is required for the general client manager title. However, client managers in financial services may need FINRA registrations such as Series 6 or Series 63, and those supporting insurance accounts often need an active Pennsylvania Property and Casualty or Life and Health producer license issued by the Pennsylvania Insurance Department.
Which companies hire client managers in Pennsylvania?
Employers hiring client managers in Pennsylvania right now include BNY, Highmark Health, and BAYADA Home Health Care, based on current listings on Migrate Mate as of August 2026. Pennsylvania's concentration of insurance carriers, regional banks, and large healthcare networks means demand for client managers is spread across multiple industries throughout the state.
Which Pennsylvania cities have the most client manager jobs?
Philadelphia, Pittsburgh, and Harrisburg have the most client manager openings in Pennsylvania. Philadelphia dominates due to its dense concentration of financial services, insurance, and healthcare employers, while Pittsburgh's strength in technology consulting and healthcare systems drives demand there, and Harrisburg's role as a state capital supports steady hiring in government-adjacent and insurance sectors.
Are there remote client manager jobs in Pennsylvania?
Yes, and more than many fields, because client manager work is often relationship- and communication-driven rather than requiring a fixed physical presence. About 66% of client manager openings tied to Pennsylvania are remote or hybrid as of August 2026, reflecting how broadly employers have adopted flexible arrangements for this role. Account management, client onboarding coordination, and renewal support are the functions most commonly performed fully remotely.
How can I get hired as a client manager in Pennsylvania with little or no experience?
The most realistic entry path is a customer success associate or account coordinator role, which large Pennsylvania employers in insurance and healthcare use as structured pipelines into full client management. Independence Blue Cross, Highmark, and PNC Bank run rotational or associate programs that place candidates into client-facing work from the start. A background in inside sales, customer service, or claims support at a Pennsylvania carrier or bank provides strong lateral footing, and earning a Pennsylvania insurance producer license before applying gives candidates a clear edge in the state's largest client manager hiring sector.
Where can I find and apply to client manager jobs in Pennsylvania?
You can find and apply to client manager jobs in Pennsylvania on Migrate Mate, which lists current openings from employers hiring across the state. Find roles that fit your experience and location, then apply directly through each listing.
See All 85 Client Manager Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find Client Manager Jobs