Client Manager Jobs in Massachusetts

INTRODUCTION

Woodard & Curran is a national engineering, science and operations firm with a simple vision for clean water, a safe environment, healthy communities and happy people. As an employee-owned company, we strive to cultivate teams that encourage collaboration in an inclusive culture. We seek talented individuals from all backgrounds to help us address a broad range of water and environmental issues. We prioritize our people, offering opportunities for professional growth, ownership and flexibility. This commitment enables us to make a meaningful impact on our clients, communities and the planet.

ABOUT THE ROLE

Woodard & Curran is seeking a Municipal Water Client Leader to help grow our municipal water market across the Northeast, with emphasis on drinking water, wastewater, stormwater, and water resources. This leadership role is ideal for a technical professional with public-sector experience who is ready to expand from project execution into client strategy, team leadership, and regional growth.

We’re looking for an experienced engineer or project manager who wants to deepen client relationships while continuing to lead impactful technical work. The ideal candidate brings strong technical credibility, municipal experience, curiosity, and the drive to build long-term partnerships.

You’ll collaborate with colleagues who have deep municipal water expertise, established public-sector relationships, and a strong technical delivery team that turns ideas into successful projects. You’ll help grow existing accounts, build new ones, and strengthen our municipal water presence across New England.

What makes this role unique is the breadth of Woodard & Curran’s platform. Alongside consulting and engineering, you’ll work with our Operations & Maintenance teams that operate water and wastewater facilities, and our Integrated Solutions Division supporting design-build and design-build-operate projects. This creates a direct connection to the real-world challenges our municipal clients face.

You will serve as a strategic advisor to municipalities, helping them navigate infrastructure, regulatory, and funding needs. The role offers strong leadership visibility through direct client engagement and account development, positioning you for accelerated growth.

With a flexible work environment, competitive benefits, and strong bonus potential, this position supports both professional advancement and personal well-being.

As a Client Leader, you will help ensure our technical capabilities remain at the forefront of client engagements and industry expectations. This highly visible role focuses on partnering with large, complex municipalities to identify unmet needs and deliver thoughtful, solution-oriented approaches.

WHO ARE WE LOOKING FOR:

We are looking for a motivated, people-focused municipal water professional who wants to lead, grow, and build something meaningful in the Northeast. The ideal candidate is passionate about working in teams, energized by client engagement, and ready to expand into a relationship-driven leadership role. The ideal candidate has strong technical roots, understands the public-sector environment, and is ready to expand into client leadership, team building, and practice growth.

You will also drive growth critical to the firm's mission, providing a gratifying, safe place to work and expanding opportunities for our employees.

WHY THIS ROLE COULD BE YOUR NEXT MOVE

This role is built for someone who is ready for more client ownership, more leadership visibility, more variety in the work, and more opportunity to shape what comes next. You will not be expected to succeed in isolation or build a portfolio from a cold start. Instead, you’ll have access to experienced client leaders, established municipal relationships, a strong technical delivery bench, real-world operations expertise, and alternative delivery capabilities that allow you to bring differentiated solutions to our clients.

For the right person, this role provides the chance to expand your impact beyond a narrow technical lane—without stepping away from the meaningful engineering work that drives you. It’s an opportunity to grow as a municipal water leader, build trusted client partnerships, develop high-performing teams, and help communities across the Northeast address critical water challenges.

This position also offers a clear pathway to expanded leadership responsibilities, including greater influence over client strategy, regional growth, and practice leadership.

TRAVEL: up to 20% within the New England and Mid-Atlantic region.

CANDIDATE LOCATION: Open to remote work locations; preferred New England.

WHAT WILL YOU BE DOING AT WOODARD & CURRAN?

Woodard & Curran’s growth is driven by technical excellence and strong client partnerships. As a Client Manager, you will play a critical role in ensuring the team’s technical capabilities remain at the forefront of client and business engagements, effectively showcasing our innovative project delivery methods. This highly visible position—both within the firm and in the broader industry—focuses on working with large, complex municipalities to identify and address unmet needs through a thoughtful, solution-oriented approach and a commitment to generating fresh, forward-thinking ideas.

What you will be doing at Woodard & Curran:

• Grow the municipal water practice across drinking water, wastewater, stormwater, and water resources in the Northeast.
• Serve as a trusted advisor by understanding municipal operational, regulatory, funding, and infrastructure challenges.
• Identify client needs and proactively develop solutions aligned with capital planning and long-term priorities.
• Position the firm early for upcoming work through strong client engagement and insight into municipal planning cycles.
• Lead or support project delivery with a focus on quality, responsiveness, and client service.
• Collaborate with technical teams to align solutions with client expectations and deliver high-quality outcomes.
• Lead or support proposals and interviews including scopes, budgets, presentations, and positioning strategies.
• Shape scopes, budgets, and schedules in partnership with clients and internal teams.
• Develop account plans and growth strategies aligned with client needs and regional goals.
• Support healthy account management by helping teams stay aligned on budgets, invoicing, communication, and expectations.
• Strengthen client relationships and create opportunities for technical teams to engage and grow.
• Participate in conferences to build relationships and stay current on emerging technologies and market drivers.
• Coach and develop staff to support technical and professional growth.
• Contribute to a collaborative team culture focused on client success and high-quality delivery.

WHAT YOU WILL NEED TO SUCCEED:

• 10–20 years of municipal water experience — wastewater, stormwater, drinking water, or water resources consulting.
• Bachelor’s degree in environmental or civil engineering from an accredited program.
• Strong understanding of municipal decision-making including budgets, boards/commissions, capital planning, procurement, regulatory drivers, and funding programs.
• Ability to understand client needs and project delivery and identify opportunities to add value over time.
• Credibility with public-sector clients and ability to build relationships with engineers, operators, public works leaders, utility directors, and municipal stakeholders.
• Technical strength with interest in broader leadership including client strategy, business development, and regional growth.
• Growth potential without needing an existing book of business but with ambition, emotional intelligence, and initiative.
• People-focused and collaborative mindset with creativity and energy for solving complex municipal challenges.
• Enjoyment of team building and mentoring and bringing the right people together to deliver high-quality solutions.
• Growth mindset with desire for autonomy and visibility and a broader platform to shape their career.
• Experience supporting proposals and client positioning including scopes, budgets, interviews, and presentations.
• Desire to expand beyond technical execution into client strategy, practice growth, and leadership.
• Strong communication and problem-solving skills with the ability to collaborate and build effective teams.
• Motivation to help grow the organization and the ability to inspire, connect, and develop others.

This role has the option for remote work, and the anticipated pay range is flexible, depending on factors such as the employee's primary work location, skills, experience, and education. The following examples illustrate how the pay range for the same role can vary based on different locations.

Group A (ME, VT) = $130,000 - $180,000

Group B (NH, RI, Northampton, MA, CT) = $145,000 – 205,000

Group C (Andover – Canton, MA - NH): = $170,000 – 225,000

This position’s anticipated pay range is provided; the final exempt salary or non-exempt hourly pay will depend on experience level and consider a percentage-based geographic differential based on where the final candidate will be working. Geographic differentials recognize and reflect the cost of labor differences between geographic markets.

MUTUAL DISPUTE RESOLUTION (MDR)

As part of our commitment to a fair and respectful workplace, Woodard & Curran uses a Mutual Dispute Resolution (MDR) to help resolve most employment-related concerns efficiently and consistently.

What this means:

• MDR applies to both you and the Company
• Most workplace-related disputes are resolved through binding arbitration, rather than court proceedings
• Certain exceptions are outlined in the full agreement

AS PART OF THE APPLICATION PROCESS, YOU’LL BE REQUIRED TO REVIEW AND ACKNOWLEDGE THE MDR.

EMPLOYEE SUPPORT & BENEFITS

Retirement Savings:

• 401(k) Pre-tax or Roth Contributions: The company matches 100% of the first 3% of salary contributed

Time away from work:

• Observed holidays: Choose up to 8 holidays to observe annually
• Vacation: Accrued based on years of experience and calculated on hours worked
• Sick time: Paid sick time for non-work-related illness or injury.
• Parental leave: Up to 80 hours of Paid Parental Leave for child bonding

Coverage and support for your needs and well-being:

• Disability: Paid short- and long-term disability
• Health: Medical plan options; plus dental and vision plans.
• Life: Basic employee group life insurance and AD&D benefits; additional voluntary life insurance for employees and families is available through Sun Life.
• Wellbeing: DarioMind assistance program combined with personalized mental health and wellbeing resources.

WORKPLACE INFORMATION

E-Verify Participation

Woodard & Curran participates in the U.S. Department of Homeland Security’s E-Verify program to confirm the employment eligibility of all newly hired employees. As part of this process, we display the required Notice of E-Verify Participation and Right to Work posters.

Equal Employment Opportunity & Accessibility

Woodard & Curran is an Equal Opportunity Employer. We are committed to non-discrimination and make employment decisions based on job-related factors. Individuals with disabilities and protected veterans are encouraged to apply. If you require a reasonable accommodation during the application process, please contact Beth Sweitzer.

Inclusion & Belonging

We welcome individuals from all backgrounds and believe diverse perspectives strengthen our ability to serve clients and communities.

As an employee-owned company, we are committed to fostering a respectful and inclusive environment where employees can grow, contribute fully, and deliver meaningful impact.

RECRUITMENT AGENCY POLICY

We do not accept unsolicited resumes from recruitment agencies. Submissions without a signed agreement in place will be considered unsolicited and not eligible for referral fees.

TEXT MESSAGE COMMUNICATION NOTICE:

To support an efficient hiring process, we may send brief SMS updates or reminders. You may opt out at any time by replying “STOP.”

TERMS, PRIVACY & USE OF AI IN HIRING

We may use artificial intelligence (AI) tools to support aspects of the hiring process (e.g., application review or resume screening). These tools assist our team but do not replace human decision-making. All final hiring decisions are made by people.