Service Advisor Jobs in Massachusetts
Service advisor jobs in Massachusetts draw steady demand from the state's dense concentration of new-car dealerships, independent repair shops, and fleet service centers, with openings at every level from entry-level advisors to senior service managers. Boston, Worcester, and Springfield anchor most of the hiring, and established employers such as Herb Chambers Companies, Prime Motor Group, and Quirk Auto Dealers consistently fill service advisor roles across their Massachusetts locations. The strongest demand is for advisors with experience in warranty administration, customer-pay upselling, and manufacturer-certified service processes. See the openings below and apply to the ones that match your experience.
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Showing 5 of 61+ Service Advisor jobs
Camping World is seeking a Service Advisor for our growing team. A Service Advisor is responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keeping customers apprised of work progress.
What You’ll Do:
- Determine specialized product needs and services by working directly with customers.
- Suggest add-on sales to increase average transactions.
- Provide price estimates for designated installations prior to scheduling appointments.
- Keep customers apprised of work progress.
- Perform other miscellaneous duties as assigned.
What You’ll Need to Have for the Role:
- A minimum of one year of service experience is preferred.
- Previous experience in an RV, Marine, Powersports, or Automotive industry.
- Experience in the Microsoft Office Suite (Word, Excel, Outlook) and Microsoft 365 tools such as Teams, SharePoint, and OneDrive. Able to navigate internal company systems and conduct effective online research.
- Comfortable discussing repair recommendations and service opportunities with customers.
- Excellent organizational, multi-tasking, and follow up skills are required.
- Excellent customer service skills.
- The ability to follow department procedures and policies.
- Comfortable using Service Management Software or Scheduling tools.
- Valid driver’s license preferred.
- Must be able to lift 25 lbs at a time and/or moving up to 50 lbs with assistive devices.
- Prolonged periods standing, stooping, crawling, and bending.
- Ability to work weekends.
- Ability to work extended hours and holidays.
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. This is a commission-based role with uncapped commissions.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Camping World is seeking a Service Advisor for our growing team. A Service Advisor is responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keeping customers apprised of work progress.
What You’ll Do:
- Determine specialized product needs and services by working directly with customers.
- Suggest add-on sales to increase average transactions.
- Provide price estimates for designated installations prior to scheduling appointments.
- Keep customers apprised of work progress.
- Perform other miscellaneous duties as assigned.
What You’ll Need to Have for the Role:
- A minimum of one year of service experience is preferred.
- Previous experience in an RV, Marine, Powersports, or Automotive industry.
- Experience in the Microsoft Office Suite (Word, Excel, Outlook) and Microsoft 365 tools such as Teams, SharePoint, and OneDrive. Able to navigate internal company systems and conduct effective online research.
- Comfortable discussing repair recommendations and service opportunities with customers.
- Excellent organizational, multi-tasking, and follow up skills are required.
- Excellent customer service skills.
- The ability to follow department procedures and policies.
- Comfortable using Service Management Software or Scheduling tools.
- Valid driver’s license preferred.
- Must be able to lift 25 lbs at a time and/or moving up to 50 lbs with assistive devices.
- Prolonged periods standing, stooping, crawling, and bending.
- Ability to work weekends.
- Ability to work extended hours and holidays.
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. This is a commission-based role with uncapped commissions.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
See All 61 Service Advisor Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Service Advisor JobsService Advisor Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Service Advisor Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
- Asbury Automotive10
- Group 1 Automotive6
- Balise Auto4
- Camping World3
- Toyota2
Top Industries Hiring
- Automotive
What Massachusetts Employers Look For
The qualifications that appear most often in service advisor jobs across Massachusetts.
- Familiarity with Massachusetts Inspection Station regulations and state-required vehicle inspection processes
- Proven ability to write repair orders accurately and communicate recommended services to customers
- Experience with dealer management systems such as CDK, Reynolds and Reynolds, or DealerSocket
- Valid Massachusetts driver's license with a clean driving record for moving customer vehicles
- Working knowledge of automotive warranty procedures and manufacturer service guidelines
- Strong verbal communication and conflict-resolution skills in a high-volume service drive environment
Service Advisor Jobs in Massachusetts: Frequently Asked Questions
How do you become a service advisor in Massachusetts?
Most Massachusetts dealerships and repair shops hire service advisors with a high school diploma or associate degree in automotive technology or business, combined with on-the-job training or a manufacturer certification program. There is no state-issued service advisor license in Massachusetts, but advisors working at state-licensed inspection stations must understand Massachusetts Registry of Motor Vehicles inspection standards. Earning an ASE Service Consultant certification strengthens candidacy at most dealerships and independent shops in the state.
Which companies hire service advisors in Massachusetts?
Massachusetts service advisor roles are posted by Asbury Automotive, Group 1 Automotive, and Balise Auto and others right now, based on current listings on Migrate Mate as of November 2026. Massachusetts's high dealership density, particularly along Route 1 corridors and in suburban Boston, means large dealer groups with multiple rooftops generate some of the most consistent openings in the state.
Which Massachusetts cities have the most service advisor jobs?
Norwood, Dartmouth, and Burlington lead Massachusetts in service advisor openings. Boston's large suburban ring drives the highest volume, powered by major dealer groups headquartered there, while Worcester and Springfield anchor Central and Western Massachusetts markets where regional dealers and independent multi-location shops maintain consistent service operations.
Are there remote service advisor jobs in Massachusetts?
Yes, but they're rare. Service advising is fundamentally an in-person role tied to a physical service drive, so fully remote positions are uncommon. About 9% of service advisor openings tied to Massachusetts are remote or hybrid as of November 2026, and those tend to be administrative or virtual estimator positions rather than traditional drive-facing advisor roles.
How can I get hired as a service advisor in Massachusetts with little or no experience?
The most realistic entry path is a service porter or cashier role at a Massachusetts dealership, which puts you on the service drive and visible to service managers looking to promote from within. Large dealer groups such as Herb Chambers Companies and Prime Motor Group regularly advance internal candidates into advisor roles. Completing a manufacturer's online service consultant training program and obtaining an ASE Service Consultant certification before applying gives candidates a clear edge over other entry-level applicants.
Where can I find and apply to service advisor jobs in Massachusetts?
You can find and apply to service advisor jobs in Massachusetts on Migrate Mate, which lists current Massachusetts openings from dealerships, independent shops, and fleet service operations across the state. Search the listings to find roles that fit your experience level and location, then apply directly to the ones that match.
See All 61 Service Advisor Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Service Advisor Jobs