Service Advisor Jobs
Service Advisor jobs are open across automotive dealerships, independent repair shops, and fleet maintenance operations, at every level from entry-level advisor to service manager, with specializations in warranty coordination, customer relations, and parts and labor estimating. See the openings below and apply to the ones that match your experience.
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Employment Type: Full-Time
Pay Range: $65,000 - $90,000 Hourly plus commission
About Sun Auto Tire & Service
What We Offer
- Competitive pay, including bonus or commission opportunities
- Paid training and hands-on development
- Medical, dental, and vision benefits
- Paid time off
- Employee discounts
- Career advancement opportunities, including growth toward Assistant Store Manager, Store Manager, and other field leadership roles
What You’ll Do
- Greet customers in person and by phone, listen to their needs, and build trust from the first hello.
- Review vehicle history, Digital Vehicle Inspection results, and technician findings to recommend the right products and services.
- Clearly explain maintenance, repair, tire, warranty, and financing options so customers can make confident decisions.
- Build accurate estimates, work orders, and invoices in the point-of-sale system.
- Keep customers updated on service status, timing, and cost throughout the day.
- Partner with technicians and store leadership to manage workflow and keep repairs on track.
- Schedule appointments, verify parts availability, and follow proper checkout procedures, including reviewing completed and declined work.
- Make post-service follow-up calls to ensure satisfaction and encourage return visits.
- Help keep the store clean, safe, and customer-ready, and follow all safety procedures and required PPE.
- Work a flexible schedule, including weekends as needed, and uphold Sun Auto's core values and company policies.
What We’re Looking For
- Professional appearance and ability to represent the brand positively with customers and teammates.
- Strong customer service, communication, and active listening skills.
- Ability to work in a process-driven environment and follow company service standards.
- Ability to learn and use point-of-sale systems, Digital Vehicle Inspection tools, customer records, scheduling tools, and other store technology.
- Ability to explain service recommendations, estimates, timelines, warranties, and declined work clearly and professionally.
- Ability to manage competing priorities from customers, technicians, and store leadership in a fast-paced environment.
- Valid driver’s license and successful completion of a Motor Vehicle Records check.
- Ability to work a flexible schedule, including weekends as needed.
- Must be 18 years of age or older.
- Previous Service Advisor experience or other retail automotive sales experience.
- Basic knowledge of automotive products and services, including tires, brakes, batteries, alignments, maintenance intervals, and common repair categories.
- ASE Certified Service Consultant Certification or ability to obtain within 90 days of hire.
- State Inspector License, in applicable locations, or ability to obtain within 30 days of hire if required by the store.
- High school diploma or equivalent.
Growth & Development
- Automotive shop and retail service environment with exposure to moderate to loud noise, dust, exhaust fumes, lubricants, petroleum products, vapors, and caustic materials.
- Temperature variations may include extreme heat and/or extreme cold.
- Ability to stand up to eight hours per day and walk to access various areas of the building.
- Ability to bend, stoop, kneel, and crouch regularly, with full range of motion in arms and hands.
- Ability to lift and/or move up to 10 pounds regularly and up to 70 pounds frequently.
- Vision sufficient to detect color, depth, and refocus; use of safety goggles or other PPE as required.
- Ability to communicate with customers, technicians, service advisors, managers, and shop teammates.
- Reasonable accommodations may be made for individuals with disabilities.
Equal Opportunity Employer
Top Cities Hiring Service Advisors
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Find Service Advisor JobsService Advisor Job Market
Who's Hiring
- Camping World163

- AutoNation89

- Sam's Club89

- Lithia & Driveway83

- Love’s Travel Stops77

Top Industries Hiring
- Automotive
What Employers Look For
The qualifications that appear most often in service advisor jobs.
- Prior experience as a service advisor or service writer at a dealership or repair facility
- Proficiency with a dealer management system such as CDK, Reynolds and Reynolds, or Tekion
- Strong written and verbal communication skills for explaining repairs to non-technical customers
- Ability to read and interpret automotive repair orders, estimates, and warranty documentation
- Valid driver's license with a clean driving record
- Completion of manufacturer or ASE service advisor training or certification preferred
Tips for Your Service Advisor Job Search
Quantify repair orders on your resume
List the average number of repair orders you handled per day and your customer satisfaction scores if available. Service advisor hiring managers want to see volume and retention metrics, not just a list of responsibilities from your previous shop.
Highlight your DMS software experience
Call out the dealer management systems you've used, such as CDK, Reynolds and Reynolds, or Tekion, by name in your skills section. Many postings filter candidates on this before a recruiter even reads your summary.
Apply early to roles that fit
Migrate Mate lists service advisor openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by service type
Differentiate between franchise dealerships, independent shops, and specialty service centers when searching. Your warranty claim experience is a strong fit for franchise roles, while independents weight diagnostic upsell skill and customer trust-building more heavily.
Prepare scenario answers around difficult customers
Interviewers for service advisor roles almost always ask how you handled a customer who disputed a repair estimate or refused a recommended service. Prepare two or three specific examples that show how you explained the technical issue in plain language and kept the relationship intact.
Negotiate using CSI scores, not just tenure
When discussing compensation in an offer conversation, lead with your Customer Satisfaction Index scores or repeat-visit retention rate rather than years on the job. Shops and dealerships tie advisor value directly to those numbers.
Service Advisor Jobs: Frequently Asked Questions
Which companies are hiring the most service advisors?
The most active employers for service advisors right now are Camping World, AutoNation, and Sam's Club, and the most openings are in Texas, California, and North Carolina, based on current listings on Migrate Mate as of November 2026. Franchise dealership groups and regional multi-location repair chains tend to post the highest volume of openings at any given time.
How many service advisor jobs are remote?
About 3% of service advisor openings are fully remote or hybrid as of November 2026, reflecting that most of the role requires in-person contact with customers and vehicles. The sub-areas most commonly offered with remote flexibility are warranty claims coordination and parts ordering for advisors working within large dealer group back-office teams.
How do you become a service advisor?
Start by building familiarity with automotive systems, either through hands-on experience as a technician, lube tech, or parts counter associate, or through a vocational automotive program. From there, apply for entry-level write-up or service greeter roles at dealerships or independent shops. On the job, learn the shop's dealer management system, shadow senior advisors on estimate walkthroughs, and pursue manufacturer-specific or ASE service advisor training to move into full advisor responsibilities.
Can you get hired as a service advisor with no experience?
Some shops hire candidates with no direct service advisor experience if they have strong customer-facing work history and basic automotive knowledge. Retail, hospitality, or parts sales backgrounds transfer well because the role is fundamentally about communication and trust. Applying to independent shops or smaller dealerships with high turnover is often more realistic as a first step than targeting large franchise groups, which tend to require at least one prior write-up role.
What does the service advisor interview process look like?
Most service advisor interviews involve a phone screen with a service manager or HR coordinator, followed by one or two in-person rounds at the shop. Expect scenario-based questions about handling customer objections, explaining a complex repair in simple terms, and managing a high-volume day. Some dealerships include a brief role-play exercise where you walk through a service write-up with the interviewer acting as the customer. References from previous service managers carry significant weight at the final stage.
Where can I find and apply to service advisor jobs?
You can find and apply to service advisor jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and location, then apply directly to each listing that fits.
See All 3,193+ Service Advisor Jobs
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