Service Advisor Jobs in Pennsylvania
Service Advisor jobs in Pennsylvania are concentrated in automotive dealerships, heavy equipment, and commercial fleet operations, with steady demand across entry-level and senior positions in one of the more active mid-Atlantic markets. Philadelphia, Pittsburgh, and Allentown account for the bulk of open roles, with large dealership groups and fleet operators like Holman, Penske Automotive, and Burns Buick GMC maintaining consistent headcount in the state. The most sought-after specialties are warranty administration, collision estimating, and commercial vehicle service coordination. See the openings below and apply to the ones that match your experience.
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Showing 5 of 126+ Service Advisor jobs
The Service Advisor is responsible for customer-facing functions of the Service Department including customer service, including scheduling, follow-up, and customer relations, repair order management, and warranty administration.
PLEASE BE SURE to fully complete the questionnaire and skills tests in order for our hiring staff to consider your eligibility.
ESSENTIAL FUNCTIONS
Customer Service
- Provide professional, friendly and efficient service to all service customers, including internal departments.
- Answer incoming service telephone calls.
- Schedule future service appointments.
- Greet incoming service customers.
- Create repair orders in the Lightspeed EVO computer system to outline the scope of work requested by customer.
- Maintain communication with customers regarding the completion of requested work and additional information needed.
- Address customer concerns and provide satisfactory solutions.
Repair Order Management
- Maintain service scheduling to meet customer demand and achieve volume goals.
- Delegate repair orders to available technicians.
- Document diagnostics and work performed.
- Assist technicians in vehicle diagnostics as needed.
- Ensure the correct parts are ordered and received for each repair order.
Warranty Administration
- Submit for authorization on warranty-covered repairs.
- Submit warranty claims for payment.
- Audit warranty payments and coverage.
Maintain Industry Knowledge
- Understand the terminology of the motorsports industry and keep abreast of technological changes in the products.
- Stay well-informed of new models, variants, accessories, options and products.
- Continue dealership and OEM-provided education through on-site demonstrations and online classes.
PLEASE BE SURE to fully complete the questionnaire and skills tests in order for our hiring staff to consider your eligibility.
Our dealership provides maintenance, repair and accessory installation services to most major powersports brands with a focus on Can-Am, Kawasaki, Kayo, Polaris, Suzuki and Yamaha motorcycles, ATVs and SXSs. We strive to maintain the most trained, skilled and knowledgeable service department in the region by providing on-the-job training as well as OEM-provided schooling.
Compensation will include base hourly salary PLUS commission. Paid time off includes holidays, vacation and personal days. Starting salary will be based on experience level.
Miller's Motorsports has been serving powersports enthusiasts for 25 years. Our location in Lemont Furnace, PA, offers new products from Can-Am, Kawasaki, Kayo, Polaris, Suzuki and Yamaha, and our location in Beaver Falls, PA, offers new products from Kawasaki, Kayo, Suzuki and Yamaha.
WORKING CONDITIONS
Associates will stand and move throughout the dealership facility (lot, sales floor, service department, parts department, offices, and warehouse) for the majority of the day. You will spend time outdoors delivering PGA items curbside as well as being exposed to noise, exhaust fumes, dust, hazardous, and non-hazardous materials.
Business Hours: Tuesday – Thursday, 10AM-7PM, Friday – Saturday, 10AM-5PM. Associates are expected to report and leave 15-minutes before opening and after closing, respectively.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- Please provide details on your experience (personal and/or professional) that may help us select you as the best candidate for this position.
- Please describe previous experience that may help us select you as a candidate for this position.
- Do you have any experience in the powersports, power equipment or automotive industries? If so, please provide details and experience that may help us select you as a candidate.
Experience:
- Dealership: 2 years (Required)
- Customer service: 5 years (Required)
Work Location: In person
The Service Advisor is responsible for customer-facing functions of the Service Department including customer service, including scheduling, follow-up, and customer relations, repair order management, and warranty administration.
PLEASE BE SURE to fully complete the questionnaire and skills tests in order for our hiring staff to consider your eligibility.
ESSENTIAL FUNCTIONS
Customer Service
- Provide professional, friendly and efficient service to all service customers, including internal departments.
- Answer incoming service telephone calls.
- Schedule future service appointments.
- Greet incoming service customers.
- Create repair orders in the Lightspeed EVO computer system to outline the scope of work requested by customer.
- Maintain communication with customers regarding the completion of requested work and additional information needed.
- Address customer concerns and provide satisfactory solutions.
Repair Order Management
- Maintain service scheduling to meet customer demand and achieve volume goals.
- Delegate repair orders to available technicians.
- Document diagnostics and work performed.
- Assist technicians in vehicle diagnostics as needed.
- Ensure the correct parts are ordered and received for each repair order.
Warranty Administration
- Submit for authorization on warranty-covered repairs.
- Submit warranty claims for payment.
- Audit warranty payments and coverage.
Maintain Industry Knowledge
- Understand the terminology of the motorsports industry and keep abreast of technological changes in the products.
- Stay well-informed of new models, variants, accessories, options and products.
- Continue dealership and OEM-provided education through on-site demonstrations and online classes.
PLEASE BE SURE to fully complete the questionnaire and skills tests in order for our hiring staff to consider your eligibility.
Our dealership provides maintenance, repair and accessory installation services to most major powersports brands with a focus on Can-Am, Kawasaki, Kayo, Polaris, Suzuki and Yamaha motorcycles, ATVs and SXSs. We strive to maintain the most trained, skilled and knowledgeable service department in the region by providing on-the-job training as well as OEM-provided schooling.
Compensation will include base hourly salary PLUS commission. Paid time off includes holidays, vacation and personal days. Starting salary will be based on experience level.
Miller's Motorsports has been serving powersports enthusiasts for 25 years. Our location in Lemont Furnace, PA, offers new products from Can-Am, Kawasaki, Kayo, Polaris, Suzuki and Yamaha, and our location in Beaver Falls, PA, offers new products from Kawasaki, Kayo, Suzuki and Yamaha.
WORKING CONDITIONS
Associates will stand and move throughout the dealership facility (lot, sales floor, service department, parts department, offices, and warehouse) for the majority of the day. You will spend time outdoors delivering PGA items curbside as well as being exposed to noise, exhaust fumes, dust, hazardous, and non-hazardous materials.
Business Hours: Tuesday – Thursday, 10AM-7PM, Friday – Saturday, 10AM-5PM. Associates are expected to report and leave 15-minutes before opening and after closing, respectively.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- Please provide details on your experience (personal and/or professional) that may help us select you as the best candidate for this position.
- Please describe previous experience that may help us select you as a candidate for this position.
- Do you have any experience in the powersports, power equipment or automotive industries? If so, please provide details and experience that may help us select you as a candidate.
Experience:
- Dealership: 2 years (Required)
- Customer service: 5 years (Required)
Work Location: In person
See All 126+ Service Advisor Jobs in Pennsylvania
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Find Service Advisor JobsService Advisor Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Service Advisor Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring
What Pennsylvania Employers Look For
The qualifications that appear most often in service advisor jobs across Pennsylvania.
- ASE Service Consultant certification or active pursuit of certification required
- Prior experience advising customers in an automotive dealership or fleet service environment
- Proficiency with dealership management systems such as CDK or Reynolds and Reynolds
- Valid Pennsylvania driver's license with a clean driving record
- Demonstrated ability to upsell service packages and meet monthly service revenue targets
- Strong written and verbal communication skills for coordinating between customers and technicians
Service Advisor Jobs in Pennsylvania: Frequently Asked Questions
How do you become a service advisor in Pennsylvania?
Most Pennsylvania service advisor positions require a high school diploma or associate degree in automotive technology or business, combined with hands-on dealership or fleet experience. Pennsylvania does not issue a state license specifically for service advisors, but employers strongly prefer candidates who hold or are pursuing ASE Service Consultant certification, which validates customer service and automotive knowledge. Starting as a service lane greeter, lot porter, or parts counter associate at a Pennsylvania dealership is a common entry path.
Which companies hire service advisors in Pennsylvania?
Pennsylvania service advisor roles are posted by Jiffy Lube, Ciocca Automotive, and Tesla and others right now, based on current listings on Migrate Mate as of September 2026. Pennsylvania's dense network of franchise dealerships, regional fleet operators, and commercial truck centers means openings appear consistently across both large metro markets and smaller communities like Erie and Harrisburg.
Which Pennsylvania cities have the most service advisor jobs?
Pittsburgh, Lancaster, and Philadelphia have the most service advisor openings in Pennsylvania. Philadelphia's large suburban dealership corridors along Routes 30 and 202 drive the highest volume, while Pittsburgh's manufacturing heritage supports strong commercial fleet demand, and Allentown's mix of franchise dealers and logistics companies generates steady mid-state hiring.
Are there remote service advisor jobs in Pennsylvania?
Yes, but they're rare. About 3% of service advisor openings tied to Pennsylvania are remote or hybrid as of September 2026, reflecting that most of the role involves face-to-face customer interaction, vehicle walk-arounds, and shop-floor coordination that cannot be done off-site. The portions most amenable to remote work are warranty claims processing and administrative follow-up calls.
How can I get hired as a service advisor in Pennsylvania with little or no experience?
The most realistic entry path is applying for a service greeter or express lane coordinator role at a franchise dealership in the Philadelphia or Pittsburgh metro, where high traffic volumes create consistent entry-level openings. Penske Automotive locations in the Philadelphia suburbs and large Chevy and Ford dealers in Allegheny County have historically brought in candidates from customer-facing retail, insurance claims, or parts counter roles. Completing an ASE Student Certification while working part-time in a dealership sets candidates apart when applying for full advisor status.
Where can I find and apply to service advisor jobs in Pennsylvania?
You can find and apply to service advisor jobs in Pennsylvania on Migrate Mate, which lists current Pennsylvania openings from dealerships, fleet operators, and commercial service centers across the state. Search the listings to find roles that match your experience level and location, then apply directly to the ones that fit.
See All 126+ Service Advisor Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
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