Service Advisor Jobs in New York
Service Advisor jobs in New York represent one of the most active markets in the Northeast, with demand concentrated in automotive dealerships, fleet management operations, and commercial vehicle service centers serving entry-level advisors through senior service managers. The heaviest hiring is in the New York City metro area, Long Island, and Buffalo, where large dealer groups such as Penske Automotive, Lithia Motors, and AutoNation maintain established New York operations. The most in-demand specialties are luxury vehicle service advising, warranty administration, and multi-point inspection coordination. Find a role that fits below and apply directly.
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Showing 5 of 407+ Service Advisor jobs
Job Description
Empire Automotive Group – Toyota of Huntington
Automotive Service Advisor
We’re on the hunt for a driven, customer‑focused Service Advisor ready to make an immediate impact. Our showroom and service facility is a true standout — featuring a modern service drive‑through, advanced equipment, an efficient, high‑productivity shop, and a spacious, updated customer lounge complete with a full beverage and snack bar.
If you’re motivated, relationship‑oriented, and eager to grow, this is your moment. Join a fast‑moving team, elevate the customer experience, and earn the income you’ve worked hard for.
Your Daily Work Schedule:
- Oversees service orders and flow of Service Lane.
- Ensures that customers receive prompt, courteous, and effective service.
- Takes ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provides concierge support for all owner inquiries, whether on the phone or in person, to ensure the customer does not get mishandled.
- Ensures the daily inventory of technicians' time is consistently sold to service customers.
- Distributes work between technicians efficiently.
- Answers technical questions about vehicle problems, warranties, services, and repairs.
- Maintains Customer Success Index at or above company standards.
- Assists in diagnosing vehicle problems, orders parts and tools as necessary.
- Oversees administration of warranty claims as well as training and supervising of service department.
- Encourages compliance with applicable laws and regulations.
- Maintains good working relationship with factory(s) and fosters positive employee relations.
Qualities we’re looking for:
- Available to work flexible hours and weekends.
- Reliable, self-starter mentality and ambitious spirit preferred.
- Ready to waste no time on learning new product ins and outs; eager to improve.
- Professional, well-groomed personal appearance.
- Clean driving record and valid driver’s license.
- You have excellent communication, interpersonal, and organizational skills.
- You understand the importance of listening and being empathetic.
- You have strong work-ethic with the ability to work in a fast-paced, results-driven environment.
- You have at least one year of prior employment involving customer-facing service or telephone contact.
- You have friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
- You are open to constructive feedback to improve your performance and development.
- You have strong computer and multitasking skills.
The job descriptions and responsibilities above will be required but not limited to any other job-related duties assigned by their supervisor. In a retail automotive dealership, nothing is more important than a satisfied customer. Come grow with us!
We are an equal-opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Company Description
The Empire Automotive Group provides exceptional opportunities for any individual seeking to advance in the retail automotive industry. Empire has numerous operations throughout Nassau, Suffolk, Queens, Brooklyn, Westchester and New Jersey, featuring 18 different franchise brands, both import and domestic. We are the third-fastest growing privately owned automotive group in the U.S.
At the Empire Automotive Group, we are passionate about shaping the future of mobility. We go beyond selling and servicing vehicles; we provide unparalleled experiences with knowledge and skills that redefine industry standards. Our commitment to respect, transparency, and integrity forms the foundation of our operation. Not only do we create meaningful customer relationships, but we also nurture strong community connections. As one team, we work to re-imagine the automotive industry, while ensuring that all drivers continue their journey forward. Come grow with us!
Benefits
- 401k Plan
- Paid time off (PTO)
- Competitive Pay Plans
- Health Insurance
- Dental Insurance
- Vision Plans
- Promotion from within
Job Description
Empire Automotive Group – Toyota of Huntington
Automotive Service Advisor
We’re on the hunt for a driven, customer‑focused Service Advisor ready to make an immediate impact. Our showroom and service facility is a true standout — featuring a modern service drive‑through, advanced equipment, an efficient, high‑productivity shop, and a spacious, updated customer lounge complete with a full beverage and snack bar.
If you’re motivated, relationship‑oriented, and eager to grow, this is your moment. Join a fast‑moving team, elevate the customer experience, and earn the income you’ve worked hard for.
Your Daily Work Schedule:
- Oversees service orders and flow of Service Lane.
- Ensures that customers receive prompt, courteous, and effective service.
- Takes ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provides concierge support for all owner inquiries, whether on the phone or in person, to ensure the customer does not get mishandled.
- Ensures the daily inventory of technicians' time is consistently sold to service customers.
- Distributes work between technicians efficiently.
- Answers technical questions about vehicle problems, warranties, services, and repairs.
- Maintains Customer Success Index at or above company standards.
- Assists in diagnosing vehicle problems, orders parts and tools as necessary.
- Oversees administration of warranty claims as well as training and supervising of service department.
- Encourages compliance with applicable laws and regulations.
- Maintains good working relationship with factory(s) and fosters positive employee relations.
Qualities we’re looking for:
- Available to work flexible hours and weekends.
- Reliable, self-starter mentality and ambitious spirit preferred.
- Ready to waste no time on learning new product ins and outs; eager to improve.
- Professional, well-groomed personal appearance.
- Clean driving record and valid driver’s license.
- You have excellent communication, interpersonal, and organizational skills.
- You understand the importance of listening and being empathetic.
- You have strong work-ethic with the ability to work in a fast-paced, results-driven environment.
- You have at least one year of prior employment involving customer-facing service or telephone contact.
- You have friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
- You are open to constructive feedback to improve your performance and development.
- You have strong computer and multitasking skills.
The job descriptions and responsibilities above will be required but not limited to any other job-related duties assigned by their supervisor. In a retail automotive dealership, nothing is more important than a satisfied customer. Come grow with us!
We are an equal-opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Company Description
The Empire Automotive Group provides exceptional opportunities for any individual seeking to advance in the retail automotive industry. Empire has numerous operations throughout Nassau, Suffolk, Queens, Brooklyn, Westchester and New Jersey, featuring 18 different franchise brands, both import and domestic. We are the third-fastest growing privately owned automotive group in the U.S.
At the Empire Automotive Group, we are passionate about shaping the future of mobility. We go beyond selling and servicing vehicles; we provide unparalleled experiences with knowledge and skills that redefine industry standards. Our commitment to respect, transparency, and integrity forms the foundation of our operation. Not only do we create meaningful customer relationships, but we also nurture strong community connections. As one team, we work to re-imagine the automotive industry, while ensuring that all drivers continue their journey forward. Come grow with us!
Benefits
- 401k Plan
- Paid time off (PTO)
- Competitive Pay Plans
- Health Insurance
- Dental Insurance
- Vision Plans
- Promotion from within
See All 407+ Service Advisor Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Service Advisor JobsService Advisor Jobs by City in New York
Where New York roles are concentrated, by current openings.
Service Advisor Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- JPMorganChase48
- Bank of America17
- Capgemini11
- KeyBank10
- CohnReznick9
Top Industries Hiring
- Investment & Asset Management86
- Banking & Financial Services70
- Consulting & Professional Services54
- Accounting & Auditing40
- Technology & Software36
What New York Employers Look For
The qualifications that appear most often in service advisor jobs across New York.
- Demonstrated experience advising customers in an automotive service department setting
- Familiarity with dealership management systems such as CDK or Reynolds and Reynolds
- Strong written and verbal communication skills for coordinating between customers and technicians
- Ability to read and interpret vehicle inspection reports and service estimates accurately
- ASE Service Consultant certification preferred or willingness to obtain within first year
- Valid New York State driver's license with a clean driving record required
Service Advisor Jobs in New York: Frequently Asked Questions
How do you become a service advisor in New York?
Most service advisor roles in New York require a high school diploma or associate degree, though many employers prefer candidates with automotive technology coursework from schools such as SUNY Alfred or Lincoln Tech's Long Island campus. New York does not require a state-issued license specific to service advisors, but employers consistently favor candidates who hold or are pursuing ASE Service Consultant certification, which demonstrates competency in customer service, estimating, and shop workflow management.
How much do service advisors make in New York?
Service advisors in New York earn a median of about $48,000 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $36,270 for the lowest 10% to over $76,280 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire service advisors in New York?
Employers hiring service advisors in New York right now include JPMorganChase, Bank of America, and Capgemini, based on current listings on Migrate Mate as of June 2026. New York's dense concentration of franchise dealerships, fleet operators, and commercial truck service centers means openings appear regularly throughout the metro area and upstate regions alike.
Which New York cities have the most service advisor jobs?
New York, Brooklyn, and Atlanta account for the most service advisor openings in New York. The New York City metro drives volume through its massive concentration of luxury and import dealerships, while Long Island's suburban sprawl supports high-traffic franchise service centers, and Buffalo's commercial and fleet service sector generates consistent demand in western New York.
Are there remote service advisor jobs in New York?
Yes, but they're rare. Service advising is fundamentally a hands-on, customer-facing role tied to a physical service drive, which limits remote arrangements. About 19% of service advisor openings tied to New York are remote or hybrid as of June 2026, and those positions typically involve phone-based or virtual service coordination roles rather than traditional dealership floor work.
How can I get hired as a service advisor in New York with little or no experience?
The most realistic entry path is through a service porter, lot attendant, or parts counter role at a New York dealership, which places you inside the service department and makes internal advancement straightforward. Large dealer groups operating across the New York City metro and Long Island regularly promote from within for advisor trainee positions. Completing an automotive service technology program at a SUNY or BOCES campus and obtaining a student ASE certification gives a first-time candidate a concrete edge when applying.
Where can I find and apply to service advisor jobs in New York?
You can find and apply to service advisor jobs in New York on Migrate Mate, which lists current openings from employers hiring across the state right now. Search the available roles, find ones that match your experience and preferred location, and apply directly to the employers posting them.
See All 407+ Service Advisor Jobs in New York
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