Service Advisor Jobs in New York
Service Advisor jobs in New York represent one of the most active markets in the Northeast, with steady demand from automotive dealerships, fleet management operations, and commercial vehicle service centers from Long Island to Buffalo. Most hiring concentrates in the New York City metro, Albany, and Rochester, where large dealership groups like Penske Automotive, Lithia Motors, and AutoNation maintain established service operations. The most in-demand specialties include warranty administration, luxury and import vehicle service, and multi-line dealership advising. Find a role that fits below and apply directly.
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Showing 4 of 119+ Service Advisor jobs
Job Description
We are seeking a motivated and experienced Service Advisor to join our team. As a Sales Service Advisor, you will be responsible for providing exceptional customer service and sales support to our clients. The Sales Service Advisor plays a crucial role in enhancing customer satisfaction and driving sales growth within the organization. This position involves engaging with customers to understand their needs and providing tailored solutions that align with our product offerings. The advisor will be responsible for maintaining strong relationships with clients, ensuring they receive exceptional service throughout their purchasing journey. By effectively communicating product benefits and addressing any concerns, the Sales Service Advisor will contribute to the overall success of the sales team. Ultimately, this role is pivotal in fostering customer loyalty and achieving sales targets.
Minimum Qualifications
- Must fully understand the sales process involved with advising service customers about how to repair and maintain their cars properly
- Must be computer savvy, including fluency with Reynolds and Reynolds or ADP, basic Microsoft Office knowledge, internet proficiency, and familiarity with state-of-the-art automotive computer software (such as MPI, manufacturer’s websites, etc.); Reynolds and Reynolds experience is a huge plus.
- Must be highly organized with excellent communication skills
- Professional appearance and demeanor
- Must have an excellent attendance record and a commitment to being on time
- Must have a valid and clean NY state driver’s license
- Must be able to pass a drug test and a background check
- Must have an outgoing personality (a "people person")
- Must demonstrate expertise in developing relationships and providing excellent CSI scores
Responsibilities:
- Interprets the customer's description of symptoms
- Clarifies the description of problems, so the mechanic can repair the problem correctly
- Translates complicated terminology into language the customer can understand
- Works with our customers to schedule service
- Verifies warranty and service contract coverage
- Develops estimates by costing materials, supplies, and labor, including deductibles, and sets expectations for cost and completion
- Prepares repair orders
- Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems
- Arranges service or repair and sets expectations for cost and completion
- Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations
- Ensures that required documentation is complete and follows regulations and standards
- Complies with and enforces all safety policies and procedures
- Attends all staff meetings, trainings, and educational classes as required
- Greets all customers entering the service area with a friendly, professional attitude
- Verifies customer appointments and all relevant customer information (name, VIN, tag number, mileage, etc.)
- Performs other duties as assigned
If you are a results-driven individual with a passion for sales and customer service, we encourage you to apply for the Sales Service Advisor position. Join our team and help us deliver exceptional service and drive sales growth in 2025 and beyond.
Schedule 5 Day Work Week - 7:30 am - 5 pm (4 days Mon-Fri and 1 Saturday)
Looking for a candidate who can work 4 Weekdays and Saturday
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Sick Leave
- 401(k)
- Paid Time Off (PTO)
- Competitive Pay Plans
- Employee Discount purchase program
- Employee Assistance programs
- Employee Referral Program
Company Description
WHY WORK FOR THE ATLANTIC AUTO GROUP?
The Atlantic Automotive Group provides the best opportunity for any Long Islander who wants to launch a career in the auto industry. Atlantic has locations all over Long Island. Atlantic brands include Genesis, Hyundai, Honda, Toyota, Kia, Chevrolet & Cadillac.
With over 1200 employees, Atlantic is clearly one of the major employers in Nassau and Suffolk Counties. As Atlantic continues to add new locations, finding new employees is a major priority.
The group firmly believes in cultivating talent from within, seeking out talented employees who can become Atlantic’s future managers. Factory training is offered to qualified employees seeking certification in sales, service, or parts. Each Atlantic location is like a small city that requires dedicated workers of varying skills and experience levels.
Atlantic is renowned for offering new opportunities to people with some automotive experience, ambitious workers with skills from other businesses, veterans who have served their country, both men and women, and/or to people of all backgrounds, ages, races, and nationalities.
WE WELCOME VETERANS
We believe in the abilities of our military, and we’re actively recruiting them to the Atlantic Auto Group team. Hiring a veteran can be one of the best decisions a company can make. Military veterans are quick learners and they're team players. They are leaders with discipline, training, and a passion for service. We’re actively recruiting veterans, transitioning military, service members, and their families to bring these attributes to Atlantic and to help us build a better business.
OUR BENEFITS
We currently offer discounted vehicle purchases to all employees and medical, dental, and vision, paid time off & sick leave as well as 401k benefits to our full-time employees who’ve met their eligibility requirements. With competitive pay plans, a 401k program, and Atlantic’s commitment to customer service, it’s no surprise that the Atlantic Auto Group is the eighth largest privately-owned car dealership group in the country.
We want to hire only the best, so all applicants must successfully pass a drug and background check and have a clean and valid NY State License.
Job Description
We are seeking a motivated and experienced Service Advisor to join our team. As a Sales Service Advisor, you will be responsible for providing exceptional customer service and sales support to our clients. The Sales Service Advisor plays a crucial role in enhancing customer satisfaction and driving sales growth within the organization. This position involves engaging with customers to understand their needs and providing tailored solutions that align with our product offerings. The advisor will be responsible for maintaining strong relationships with clients, ensuring they receive exceptional service throughout their purchasing journey. By effectively communicating product benefits and addressing any concerns, the Sales Service Advisor will contribute to the overall success of the sales team. Ultimately, this role is pivotal in fostering customer loyalty and achieving sales targets.
Minimum Qualifications
- Must fully understand the sales process involved with advising service customers about how to repair and maintain their cars properly
- Must be computer savvy, including fluency with Reynolds and Reynolds or ADP, basic Microsoft Office knowledge, internet proficiency, and familiarity with state-of-the-art automotive computer software (such as MPI, manufacturer’s websites, etc.); Reynolds and Reynolds experience is a huge plus.
- Must be highly organized with excellent communication skills
- Professional appearance and demeanor
- Must have an excellent attendance record and a commitment to being on time
- Must have a valid and clean NY state driver’s license
- Must be able to pass a drug test and a background check
- Must have an outgoing personality (a "people person")
- Must demonstrate expertise in developing relationships and providing excellent CSI scores
Responsibilities:
- Interprets the customer's description of symptoms
- Clarifies the description of problems, so the mechanic can repair the problem correctly
- Translates complicated terminology into language the customer can understand
- Works with our customers to schedule service
- Verifies warranty and service contract coverage
- Develops estimates by costing materials, supplies, and labor, including deductibles, and sets expectations for cost and completion
- Prepares repair orders
- Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems
- Arranges service or repair and sets expectations for cost and completion
- Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations
- Ensures that required documentation is complete and follows regulations and standards
- Complies with and enforces all safety policies and procedures
- Attends all staff meetings, trainings, and educational classes as required
- Greets all customers entering the service area with a friendly, professional attitude
- Verifies customer appointments and all relevant customer information (name, VIN, tag number, mileage, etc.)
- Performs other duties as assigned
If you are a results-driven individual with a passion for sales and customer service, we encourage you to apply for the Sales Service Advisor position. Join our team and help us deliver exceptional service and drive sales growth in 2025 and beyond.
Schedule 5 Day Work Week - 7:30 am - 5 pm (4 days Mon-Fri and 1 Saturday)
Looking for a candidate who can work 4 Weekdays and Saturday
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Sick Leave
- 401(k)
- Paid Time Off (PTO)
- Competitive Pay Plans
- Employee Discount purchase program
- Employee Assistance programs
- Employee Referral Program
Company Description
WHY WORK FOR THE ATLANTIC AUTO GROUP?
The Atlantic Automotive Group provides the best opportunity for any Long Islander who wants to launch a career in the auto industry. Atlantic has locations all over Long Island. Atlantic brands include Genesis, Hyundai, Honda, Toyota, Kia, Chevrolet & Cadillac.
With over 1200 employees, Atlantic is clearly one of the major employers in Nassau and Suffolk Counties. As Atlantic continues to add new locations, finding new employees is a major priority.
The group firmly believes in cultivating talent from within, seeking out talented employees who can become Atlantic’s future managers. Factory training is offered to qualified employees seeking certification in sales, service, or parts. Each Atlantic location is like a small city that requires dedicated workers of varying skills and experience levels.
Atlantic is renowned for offering new opportunities to people with some automotive experience, ambitious workers with skills from other businesses, veterans who have served their country, both men and women, and/or to people of all backgrounds, ages, races, and nationalities.
WE WELCOME VETERANS
We believe in the abilities of our military, and we’re actively recruiting them to the Atlantic Auto Group team. Hiring a veteran can be one of the best decisions a company can make. Military veterans are quick learners and they're team players. They are leaders with discipline, training, and a passion for service. We’re actively recruiting veterans, transitioning military, service members, and their families to bring these attributes to Atlantic and to help us build a better business.
OUR BENEFITS
We currently offer discounted vehicle purchases to all employees and medical, dental, and vision, paid time off & sick leave as well as 401k benefits to our full-time employees who’ve met their eligibility requirements. With competitive pay plans, a 401k program, and Atlantic’s commitment to customer service, it’s no surprise that the Atlantic Auto Group is the eighth largest privately-owned car dealership group in the country.
We want to hire only the best, so all applicants must successfully pass a drug and background check and have a clean and valid NY State License.
See All 119+ Service Advisor Jobs in New York
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Find Service Advisor JobsService Advisor Jobs by City in New York
Where New York roles are concentrated, by current openings.
Service Advisor Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Automotive
- Technology & Software
What New York Employers Look For
The qualifications that appear most often in service advisor jobs across New York.
- Proven experience as a service advisor or automotive service consultant in a dealership setting
- Familiarity with dealer management systems such as CDK, Reynolds and Reynolds, or DealerSocket
- Strong knowledge of automotive repair processes, maintenance schedules, and parts terminology
- Ability to communicate repair recommendations clearly to customers and coordinate with service technicians
- Valid New York State driver's license with a clean driving record
- Experience meeting service department KPIs including customer satisfaction scores and upsell targets
Service Advisor Jobs in New York: Frequently Asked Questions
How do you become a service advisor in New York?
Most service advisor positions in New York require a high school diploma or equivalent, though an associate or bachelor's degree in automotive technology or business strengthens a candidacy. New York does not mandate a state-issued license specifically for service advisors, but employers widely prefer candidates who hold or are pursuing ASE Service Consultant certification. Many New York dealerships also expect hands-on familiarity with state-specific vehicle inspection regulations, which advisors routinely discuss with customers.
Which companies hire service advisors in New York?
Employers hiring service advisors in New York right now include Goodyear, Delta Sonic, and Lia Auto, based on current listings on Migrate Mate as of September 2026. New York's dense dealership corridor, particularly across the five boroughs, Long Island, and the Hudson Valley, means large dealer groups and franchise locations post openings with consistent frequency throughout the year.
Which New York cities have the most service advisor jobs?
New York, Rochester, and Albany lead New York for service advisor openings. The New York City metro dominates because of its concentration of franchised dealerships, fleet operators, and high vehicle volume, while Albany and Rochester support consistent hiring through regional dealer groups and commercial service centers that serve upstate businesses and municipalities.
Are there remote service advisor jobs in New York?
Yes, but they're rare. Service advisors primarily work on-site to inspect vehicles, greet customers, and coordinate directly with service technicians, making full remote work uncommon. About 3% of service advisor openings tied to New York are remote or hybrid as of September 2026, and those positions tend to involve phone-based or virtual service coordination roles rather than traditional dealership floor work.
How can I get hired as a service advisor in New York with little or no experience?
The most realistic entry path is starting as a service drive porter, cashier, or parts counter associate at a New York dealership, then moving into a junior advisor role once familiar with shop operations. Large dealer groups in the New York City metro and Long Island frequently hire from within and provide on-the-job training. Completing an ASE Service Consultant prep course or an automotive technology program at a SUNY campus also gives candidates a measurable edge when competing for first advisor roles.
Where can I find and apply to service advisor jobs in New York?
You can find and apply to service advisor jobs in New York on Migrate Mate, which lists current openings across the state. Search the listings for roles that match your experience level, dealership type, or preferred New York region, then apply directly to the ones that fit.
See All 119+ Service Advisor Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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