Retail Supervisor Jobs in Massachusetts
Retail Supervisor jobs in Massachusetts are concentrated in the Greater Boston corridor, the Worcester metro, and the Springfield area, where major retailers like TJX Companies, Stop & Shop, and Macy's maintain large store networks and consistent supervisory hiring. Demand is especially strong in specialty apparel, grocery, and big-box home improvement, with openings at both entry-level floor supervisor and multi-department management levels. Massachusetts ranks among the more active retail markets in the Northeast, driven by dense urban populations and strong consumer spending year-round. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 68+ Retail Supervisor jobs
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
- Creates a positive internal and external customer experience
- Promotes a culture of honesty and integrity; maintains confidentiality
- Takes an active role in training and mentoring Associates on front end principles
- Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
- Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
- Addresses customer concerns and issues promptly, ensuring a positive customer experience
- Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
- Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
- Provides and accepts recognition and constructive feedback
- Partners with Management on Associate training needs to increase effectiveness
- Ensures adherence to all labor laws, policies, and procedures
- Promotes credit and loyalty programs
- Supports and participates in store shrink reduction goals and programs
- Promotes safety awareness and maintains a safe environment
- Other duties as assigned
Who We’re Looking For: You.
- Available to work flexible schedule, including nights and weekends
- Strong understanding of merchandising techniques
- Capable of multi-tasking
- Strong communication and organizational skills with attention to detail
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Able to train others
- 1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
25 Robert Dr Highland PlazaLocation:
USA TJ Maxx Store 1031 South Easton MA This position has a starting pay range of USD $17.25 to $17.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
- Creates a positive internal and external customer experience
- Promotes a culture of honesty and integrity; maintains confidentiality
- Takes an active role in training and mentoring Associates on front end principles
- Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
- Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
- Addresses customer concerns and issues promptly, ensuring a positive customer experience
- Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
- Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
- Provides and accepts recognition and constructive feedback
- Partners with Management on Associate training needs to increase effectiveness
- Ensures adherence to all labor laws, policies, and procedures
- Promotes credit and loyalty programs
- Supports and participates in store shrink reduction goals and programs
- Promotes safety awareness and maintains a safe environment
- Other duties as assigned
Who We’re Looking For: You.
- Available to work flexible schedule, including nights and weekends
- Strong understanding of merchandising techniques
- Capable of multi-tasking
- Strong communication and organizational skills with attention to detail
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Able to train others
- 1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
25 Robert Dr Highland PlazaLocation:
USA TJ Maxx Store 1031 South Easton MA This position has a starting pay range of USD $17.25 to $17.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.See All 68 Retail Supervisor Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Retail Supervisor JobsRetail Supervisor Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Retail Supervisor Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
- Burlington Stores15
- Ocean State Job Lot12
- Harbor Freight Tools11
- HomeGoods5
- Gap3
What Massachusetts Employers Look For
The qualifications that appear most often in retail supervisor jobs across Massachusetts.
- Two or more years of retail experience with demonstrated team leadership responsibility
- Proven ability to manage scheduling, inventory, and store operations independently
- Strong proficiency with point-of-sale systems and retail management software
- Experience meeting sales targets and driving key performance metrics on the floor
- Ability to recruit, train, and coach hourly associates in a fast-paced environment
- Flexible availability including evenings, weekends, and holiday retail periods
Retail Supervisor Jobs in Massachusetts: Frequently Asked Questions
How do you become a retail supervisor in Massachusetts?
Retail supervision in Massachusetts does not require a state-issued license or exam. Most employers expect candidates to have at least a high school diploma or GED, plus hands-on retail experience in a customer-facing role. Advancement typically comes from performing well as a key holder or senior associate, then stepping into a supervisor title. Completing a business or retail management certificate through a Massachusetts community college strengthens a candidate's profile considerably.
Which companies hire retail supervisors in Massachusetts?
Employers hiring retail supervisors in Massachusetts right now include Burlington Stores, Ocean State Job Lot, and Harbor Freight Tools, based on current listings on Migrate Mate as of September 2026. Massachusetts's dense mix of regional mall anchors, national chains, and local grocery co-ops means supervisory openings turn over regularly throughout the year.
Which Massachusetts cities have the most retail supervisor jobs?
Boston, North Andover, and Hyannis have the most retail supervisor openings in Massachusetts. Greater Boston leads because of its sheer concentration of shopping districts, flagship stores, and mixed-use developments, while Worcester and Springfield anchor the state's interior consumer markets and host the regional outlets and big-box clusters that sustain consistent supervisory headcount.
Are there remote retail supervisor jobs in Massachusetts?
Yes, but they're rare. Retail supervision is fundamentally an on-floor, in-store role, so most positions require a physical presence. About 29% of retail supervisor openings tied to Massachusetts are remote or hybrid as of September 2026, and those postings tend to cover district-level oversight, visual merchandising coordination, or training-specialist functions rather than traditional store-floor supervision.
How can I get hired as a retail supervisor in Massachusetts with little or no experience?
The most realistic entry path is moving up from a senior sales associate or key holder role at a Massachusetts store, then applying internally when a supervisor position opens. TJX Companies, Stop & Shop, and Market Basket are known for promoting from within at their Massachusetts locations. Earning a retail management certificate from Bunker Hill Community College or Quinsigamond Community College gives candidates a concrete edge over other applicants with similar floor experience.
Where can I find and apply to retail supervisor jobs in Massachusetts?
You can find and apply to retail supervisor jobs in Massachusetts on Migrate Mate, which lists current openings tied to Massachusetts locations. Search the listings, find the roles that match your experience and availability, and apply directly to whichever ones fit.
See All 68 Retail Supervisor Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Retail Supervisor Jobs