Support Analyst Jobs in Massachusetts
Support Analyst jobs in Massachusetts are concentrated in Boston, Cambridge, and Worcester, where the state's dense mix of financial services firms, healthcare systems, and technology companies drives consistent demand at every level from entry-level help desk to senior IT support roles. Employers like Fidelity Investments, Mass General Brigham, and Raytheon Technologies have long maintained large support analyst teams in the state, with the heaviest hiring in IT service desk, enterprise application support, and clinical systems support. Massachusetts ranks among the most active markets in the Northeast for this role. See the openings below and apply to the ones that match your experience.
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Date Posted:
2026-11-11Country:
United States of AmericaLocation:
US-MA-TEWKSBURY-TB2 ~ 50 Apple Hill Dr ~ SUDBURY BLDG, Tewksbury Tb2 200 SudburyPosition Role Type:
HybridU.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearanceSecurity Clearance Type:
DoD Clearance: SecretSecurity Clearance Status:
Active and existing security clearance required after day 1
At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.
Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.
The Supply Chain Finance Procurement Support Analyst plays a critical role in supporting Raytheon’s Procurement teams to achieve financial objectives. This position contributes to the organization by developing financial models, providing analytical insights, participating in supplier negotiations, and supporting key initiatives to strengthen supply chain resiliency and material availability/affordability.
What You Will Do
- Develop and maintain financial models to support decision-making and achieve financial objectives.
- Collaborate with supply chain teams to support supplier negotiations, focused on production growth and material availability/affordability.
- Conduct quantitative analysis to provide actionable insights for supply chain, operations, and manufacturing environments.
- Support analysis and projects aimed at enhancing supply chain resiliency.
- Travel up to 50% of your time to support in-person negotiations and critical initiatives.
Qualifications You Must Have
- Typically requires: A University Degree or equivalent experience and minimum 8 years prior relevant experience, or An Advanced Degree in a related field and minimum 5 years experience.
- Experience supporting a supply chain organization and the ability to translate procurement activity into financial outcomes.
- Experience in financial modeling, including Excel modeling and quantitative analysis.
- The ability to obtain and maintain a U.S. government issued Secret security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
Qualifications We Prefer
- Ability to travel up to 50% of your time to support in-person negotiations and critical initiatives.
- Experience with supplier negotiations.
- Higher education in Finance, Business, or a related field.
- Experience with ERP systems, such as SAP.
- Exposure to analytics tools, including Power BI and Tableau.
What We Offer
- Our values strengthen our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.
- Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
- Relocation assistance is not available.
Learn More & Apply Now
- Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:
- Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.
- For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Privacy Policy and Terms:
See All 26 Support Analyst Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Support Analyst JobsSupport Analyst Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Support Analyst Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Technology & Software
What Massachusetts Employers Look For
The qualifications that appear most often in support analyst jobs across Massachusetts.
- Bachelor's degree in information technology, computer science, or a related field
- Experience with IT service management platforms such as ServiceNow or Jira
- Strong troubleshooting skills for hardware, software, and network issues
- Familiarity with enterprise operating systems including Windows and macOS environments
- CompTIA A+ or ITIL Foundation certification preferred by many Massachusetts employers
- Clear written and verbal communication skills for end-user and stakeholder interactions
Support Analyst Jobs in Massachusetts: Frequently Asked Questions
How do you become a support analyst in Massachusetts?
Most support analyst positions in Massachusetts require at minimum an associate or bachelor's degree in information technology, computer science, or a related field, though some employers accept equivalent hands-on experience. There is no state-issued license required to work as a support analyst in Massachusetts. Employers across Boston's financial district and the Route 128 technology corridor typically look for candidates with foundational certifications such as CompTIA A+ or ITIL Foundation alongside demonstrated technical troubleshooting ability.
Which companies hire support analysts in Massachusetts?
Companies currently hiring support analysts in Massachusetts include Westinghouse Electric Company, BNY, and RxSense, per current listings on Migrate Mate as of November 2026. Massachusetts's concentration of major financial institutions, academic medical centers, and defense technology contractors means demand for support analysts is distributed across multiple large, stable employer types throughout the state.
Which Massachusetts cities have the most support analyst jobs?
Boston, Massachusetts, and Lynn account for the largest share of support analyst openings in Massachusetts. Boston's financial services and healthcare anchor employers drive the bulk of demand, while Cambridge benefits from its research institution and biotechnology cluster, and Worcester's growing healthcare and insurance sector has steadily expanded its technology support footprint in recent years.
Are there remote support analyst jobs in Massachusetts?
Yes, and more than many technical roles, because much of the work involves software, ticketing systems, and remote diagnostics that do not require physical presence. About 73% of support analyst openings tied to Massachusetts are remote or hybrid as of November 2026, reflecting employer flexibility across the state's technology and financial services sectors. Application support, software troubleshooting, and systems administration tasks are the functions most commonly offered on a fully remote basis.
How can I get hired as a support analyst in Massachusetts with little or no experience?
The most realistic entry path is a help desk or IT technician role, which many large Massachusetts employers use as a pipeline into support analyst positions. Academic medical centers such as Mass General Brigham and Boston Children's Hospital, along with large insurers like Blue Cross Blue Shield of Massachusetts, run new-graduate and rotational IT programs that welcome candidates without prior corporate experience. Earning a CompTIA A+ certification before applying gives candidates a concrete credential that hiring managers at Massachusetts employers recognize as proof of baseline technical competency.
Where can I find and apply to support analyst jobs in Massachusetts?
You can find and apply to support analyst jobs in Massachusetts on Migrate Mate, which lists current openings tied to the state. Search the roles that fit your background and experience level, then apply directly to the ones that match. No signup is required to see the listings.
See All 26 Support Analyst Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Support Analyst Jobs