Customer Success Consultant Jobs in Massachusetts

Find your passion and purpose making a difference in the lives of patients and families. Join our team as a Hospice Care Consultant and help connect those in need with compassionate hospice care.

Pay: (based on experience): $77,500 - $108,000 base + monthly bonuses and mileage

Benefits: Medical, dental, PTO, paid holidays, 401k + match, recognition, discounts & more!

Coverage area: Boston, Massachusetts

As a Hospice Care Consultant, you'll be the face of AccentCare, building strong relationships with healthcare providers, facilities, and community partners. Your primary focus will be hospice sales, educating referral sources about our services, and ensuring patients receive timely, quality care.

Key Responsibilities

• Develop and maintain trusting relationships with physicians, hospitals, skilled nursing facilities, and community organizations through in-person visits and educational conversations, helping them understand when and how hospice care can best support patients and families.
• Drive hospice sales by nurturing current relationships, identifying new referral opportunities and increasing awareness of our programs.
• Conduct presentations and in-services to educate partners on hospice benefits and eligibility.
• Collaborate closely with Admissions and Marketing teams to thoughtfully develop and carry out community outreach plans that reflect the mission of honoring life and offering hope.
• Partner with clinical staff to ensure each referral transitions smoothly into care, always prioritizing patient comfort, dignity, and family support during this sensitive time.
• Uphold ongoing commitments to quality, ethics, and learning by participating in training, planning thoughtful outreach strategies, and honoring confidentiality in all aspects of your work.

We offer comprehensive benefits and rewards to full-time employees who work over 30 hours per week and their families, including:

• Medical, dental, and vision coverage
• Paid time off and paid holidays
• Professional development
• Company-matching 401(k)
• Flexible spending and health savings accounts

Qualifications

A bachelor’s degree and/or 5 years of proven experience in home health, healthcare sales, or hospice sales.

• Strong communication, problem-solving and relationship-building skills.
• Ability to work independently and manage a territory effectively.
• Knowledge of hospice regulations and services preferred.

If you’re driven, compassionate, and ready to grow your career in hospice sales, we want to hear from you! Apply today and help us bring comfort and dignity to those who need it most.

You can find success in this role if you’ve held the following jobs: Hospice Care Consultant, Hospice Liaison, Hospice Sales Consultant, Hospice Representative, Community Liaison, Hospice Outreach Specialist, Business Development Representative (Hospice), Hospice Account Executive, Referral Development Manager, Hospice Marketing Specialist, End-of-Life Care Consultant, or Hospice Services Educator.

Come As You Are At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.