Support Analyst Jobs in Ohio
Support Analyst jobs in Ohio are consistently in demand, with strong hiring concentrated in financial services, healthcare IT, and manufacturing technology sectors at levels from entry-tier help desk roles to senior enterprise support positions. Columbus, Cleveland, and Cincinnati drive the largest share of openings, where established employers like Nationwide, Cleveland Clinic, and Kroger Technology maintain ongoing support analyst needs. Ticketing systems, cloud infrastructure support, and ERP platform experience are the specialties Ohio employers request most often. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 34+ Support Analyst jobs
- Implement and maintain hardware, software, and cable systems.
- Train staff in use of various technologies.
- Provide IT, cable, and telecommunications support to residents and staff.
- Assess need for information technology equipment. Purchase equipment as authorized.
- Provide technical support related to all information technology systems.
- Serve on an on-call basis; troubleshoot and resolve system problems.
- Demonstrated knowledge of information technology support functions.
- Basic knowledge of cable systems.
- Demonstrated problem solving skills.
- In-depth interpersonal skills: demonstrated trust, integrity, compassion, and ability to effectively deal with all types of people.
- Valid drivers’ license.
VISION (What we aspire to)
Make aging experience of a lifetime!
MISSION (How we operate)
We affirm the dignity and individual worth of older adults and their right to attain the highest possible quality of life. We strive to nurture and sustain their physical, emotional, intellectual, social, and spiritual health. We are committed to having a community in which every member is equally respected, valued, and empowered
- Implement and maintain hardware, software, and cable systems.
- Train staff in use of various technologies.
- Provide IT, cable, and telecommunications support to residents and staff.
- Assess need for information technology equipment. Purchase equipment as authorized.
- Provide technical support related to all information technology systems.
- Serve on an on-call basis; troubleshoot and resolve system problems.
- Demonstrated knowledge of information technology support functions.
- Basic knowledge of cable systems.
- Demonstrated problem solving skills.
- In-depth interpersonal skills: demonstrated trust, integrity, compassion, and ability to effectively deal with all types of people.
- Valid drivers’ license.
VISION (What we aspire to)
Make aging experience of a lifetime!
MISSION (How we operate)
We affirm the dignity and individual worth of older adults and their right to attain the highest possible quality of life. We strive to nurture and sustain their physical, emotional, intellectual, social, and spiritual health. We are committed to having a community in which every member is equally respected, valued, and empowered
See All 34 Support Analyst Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find Support Analyst JobsSupport Analyst Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Support Analyst Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Manufacturing
- Fintech
- Banking & Financial Services
- Investment & Asset Management
What Ohio Employers Look For
The qualifications that appear most often in support analyst jobs across Ohio.
- Associate or bachelor's degree in information technology, computer science, or a related field
- Hands-on experience with help desk or ITSM ticketing platforms such as ServiceNow or Jira
- Strong troubleshooting skills for hardware, software, and network connectivity issues
- Familiarity with Active Directory, Microsoft 365, and Windows OS administration
- CompTIA A+ or CompTIA Network+ certification preferred by many Ohio employers
- Clear written and verbal communication skills for end-user documentation and escalation
Support Analyst Jobs in Ohio: Frequently Asked Questions
How do you become a support analyst in Ohio?
Most Ohio employers require at least an associate degree in information technology or a related field, though a bachelor's degree is preferred for corporate or enterprise roles. Ohio does not issue a state license for support analysts, so the path centers on education, vendor certifications like CompTIA A+ or Microsoft certifications, and practical experience gained through IT help desk or technician roles at Ohio companies, hospitals, or universities.
Which companies hire support analysts in Ohio?
Companies currently hiring support analysts in Ohio include RELX, State of Ohio, and Kettering Health, per current listings on Migrate Mate as of September 2026. Ohio's concentration of large insurance carriers, regional bank headquarters, and integrated health systems means sustained demand well beyond peak hiring seasons.
Which Ohio cities have the most support analyst jobs?
Columbus, Dayton, and Findlay account for the most support analyst openings in Ohio. Columbus leads because it is home to major insurance, financial services, and technology company headquarters, while Cleveland's large health system footprint and Cincinnati's corporate and logistics base each generate steady IT support hiring across their surrounding suburban areas.
Are there remote support analyst jobs in Ohio?
Yes, and more than many technical roles, because a meaningful share of support analyst work involves software troubleshooting, ticketing, and communication that translates well to remote environments. About 53% of support analyst openings tied to Ohio are remote or hybrid as of September 2026, reflecting how broadly distributed the role has become. Application support, cloud platform assistance, and tier-two software help desk positions tend to be the most remote-eligible specialties.
How can I get hired as a support analyst in Ohio with little or no experience?
The most realistic entry path is a help desk technician or IT support specialist role, which large Ohio employers like Ohio State University Medical Center, KeyBank, and Nationwide use as a direct pipeline into analyst positions. Earning a CompTIA A+ certificate before applying gives candidates a concrete credential that resonates with Ohio hiring managers. Associate-level IT programs at Columbus State Community College or Cuyahoga Community College also connect graduates directly to local employer recruiting pipelines.
Where can I find and apply to support analyst jobs in Ohio?
You can find and apply to support analyst jobs in Ohio on Migrate Mate, which lists current Ohio openings updated in real time. Search the available roles, identify the ones that match your experience and location preference, and apply directly to each one that fits.
See All 34 Support Analyst Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
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