Client Support Specialist Jobs in Ohio
Client Support Specialist jobs in Ohio are open across Columbus, Lorain, and Cleveland and other Ohio metros, with employers like Fidelity Investments, KeyBank, and Riveon Mental Health and Recovery hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 16+ Client Support Specialist jobs
Job Description
To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: Fairlawn, Westlake, Woodmere
As a Client Support Specialist, you will be an integral part of a fast-paced, team oriented environment that is focused on enhancing relationships with our high net worth clients who have assets of $250,000 to $1 million and therefore a complex service and investment need. In this role, you will help us to increase customer loyalty and drive business development opportunities.
The Team
While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past. Putting the customer first, respect, integrity, honesty, innovation and improvement as well as competitiveness are values shared across the organization. These simple but powerful values set us apart from our competition.
The Expertise You Have
- Series 7 required
- Series 63 or ability to obtain within 90 days
- 2-3 years of previous financial services experience
The Skills You Bring
- Broad based knowledge and understanding of general financial planning concepts
- Proven customer service, client support and problem resolution skills
- Strong verbal and written communication skills
- Ability to effectively influence others
- Robust time management and organizational skills
The Value You Deliver
- Engage with customers, via inbound calls, responding to their inquiries which may include providing product and service level guidance, processing transactions to include options, equities, mutual funds and fixed income trades and other specialized monetary requests
Certifications
Series 07 - FINRA, Series 63 - FINRA
Category
Customer Service
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Job Description
To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: Fairlawn, Westlake, Woodmere
As a Client Support Specialist, you will be an integral part of a fast-paced, team oriented environment that is focused on enhancing relationships with our high net worth clients who have assets of $250,000 to $1 million and therefore a complex service and investment need. In this role, you will help us to increase customer loyalty and drive business development opportunities.
The Team
While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past. Putting the customer first, respect, integrity, honesty, innovation and improvement as well as competitiveness are values shared across the organization. These simple but powerful values set us apart from our competition.
The Expertise You Have
- Series 7 required
- Series 63 or ability to obtain within 90 days
- 2-3 years of previous financial services experience
The Skills You Bring
- Broad based knowledge and understanding of general financial planning concepts
- Proven customer service, client support and problem resolution skills
- Strong verbal and written communication skills
- Ability to effectively influence others
- Robust time management and organizational skills
The Value You Deliver
- Engage with customers, via inbound calls, responding to their inquiries which may include providing product and service level guidance, processing transactions to include options, equities, mutual funds and fixed income trades and other specialized monetary requests
Certifications
Series 07 - FINRA, Series 63 - FINRA
Category
Customer Service
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
See All 16 Client Support Specialist Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find JobsClient Support Specialist Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Client Support Specialist Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
- Fidelity Investments4
- KeyBank3
- Riveon Mental Health and Recovery3
- Beyond Finance2
- Jeff Wyler Automotive Family2
Top Industries Hiring
- Investment & Asset Management4
- Banking & Financial Services3
- Healthcare & Medical Services3
- Non-Profit & Social Services3
- Automotive2
What Ohio Employers Look For
The qualifications that appear most often in client support specialist jobs across Ohio.
- One to three years of experience in a client-facing or customer support role
- Proficiency with CRM platforms such as Salesforce, Zendesk, or Freshdesk
- Strong written and verbal communication skills for multi-channel client interactions
- Ability to manage and prioritize a high volume of concurrent support tickets
- Familiarity with SLAs, escalation protocols, and client satisfaction metrics
- Associate or bachelor's degree in business, communications, or a related field preferred
Client Support Specialist Jobs in Ohio: Frequently Asked Questions
How many client support specialist jobs are there in Ohio?
There are 16+ client support specialist openings in Ohio on Migrate Mate as of June 2026, with the most roles in Columbus, Lorain, and Cleveland. New positions post regularly as employers across Ohio hire.
How much do client support specialists make in Ohio?
Client support specialists in Ohio earn a median of about $45,610 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $31,340 for the lowest 10% to over $63,210 for the top 10%. Pay rises with experience, specialty, and employer.
Which Ohio cities have the most client support specialist jobs?
Columbus, Lorain, and Cleveland have the most client support specialist openings in Ohio right now, with additional roles spread across smaller metros statewide.
Which companies hire client support specialists in Ohio?
Employers hiring client support specialists in Ohio include Fidelity Investments, KeyBank, and Riveon Mental Health and Recovery, based on current listings on Migrate Mate as of June 2026.
Are there remote client support specialist jobs in Ohio?
Yes. About 63% of client support specialist openings tied to Ohio are remote or hybrid as of June 2026. The rest are on-site roles based in Ohio metros.
How do I apply for client support specialist jobs in Ohio?
You can apply to client support specialist jobs in Ohio directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Ohio location, then apply to each one that fits.
See All 16 Client Support Specialist Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
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