Customer Service Representative Jobs in Massachusetts
Customer Service Representative jobs in Massachusetts are available now at employers like Web Team Associates, U-Haul, and Web Team Associates and other employers across Boston, Malden, and Woburn and other Massachusetts metros, from entry level to senior. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 126+ Customer Service Representative jobs
Job Description
Why You’ll Love This Aviation Front Desk Customer Service Representative Job
Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Front Desk Customer Service Representative position with Atlantic Aviation at BED in Concord, MA may be perfect for you!
Pay: $ / hour
Schedule: Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty
In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations’ flight departments and high-profile clients! In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft.
Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Front Desk Customer Service Representative job today!
Responsibilities
Front Desk Customer Service Representative Responsibilities
- Provide customers with professional service and assistance
- Making hotel and catering reservations for inbound and outbound aircraft
- Processing customer purchases and fuel transactions
- Work closely with line service personnel and pilots, ensuring all customer service needs are met
- Occasional travel may be required to support another Atlantic location.
- You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.
Skills & Qualifications
Front Desk Customer Service Representative Qualifications
- Customer service/hospitality experience
- High school diploma or GED certificate
- 18 years of age
- A valid state driver’s license
- Ability to comprehend and perform basic math calculations
We maintain a drug-free workplace and perform pre-employment substance testing.
Job Description
Why You’ll Love This Aviation Front Desk Customer Service Representative Job
Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Front Desk Customer Service Representative position with Atlantic Aviation at BED in Concord, MA may be perfect for you!
Pay: $ / hour
Schedule: Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty
In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations’ flight departments and high-profile clients! In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft.
Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Front Desk Customer Service Representative job today!
Responsibilities
Front Desk Customer Service Representative Responsibilities
- Provide customers with professional service and assistance
- Making hotel and catering reservations for inbound and outbound aircraft
- Processing customer purchases and fuel transactions
- Work closely with line service personnel and pilots, ensuring all customer service needs are met
- Occasional travel may be required to support another Atlantic location.
- You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.
Skills & Qualifications
Front Desk Customer Service Representative Qualifications
- Customer service/hospitality experience
- High school diploma or GED certificate
- 18 years of age
- A valid state driver’s license
- Ability to comprehend and perform basic math calculations
We maintain a drug-free workplace and perform pre-employment substance testing.
See All 126+ Customer Service Representative Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find JobsCustomer Service Representative Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Customer Service Representative Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
- Web Team Associates18
- U-Haul7
- Circle K4
- David's Bridal3
Top Industries Hiring
- Automotive30
- Transportation & Logistics28
- E-Commerce & Online Marketplaces27
- Retail10
- Consumer Goods5
What Massachusetts Employers Look For
The qualifications that appear most often in customer service representative jobs across Massachusetts.
- Strong verbal and written communication skills in a customer-facing environment
- Experience with CRM platforms such as Salesforce, Zendesk, or similar tools
- High school diploma or equivalent required, associate or bachelor's degree preferred
- Ability to handle high call or ticket volume while maintaining accuracy and composure
- Familiarity with de-escalation techniques and complaint resolution procedures
- Typing speed and proficiency with dual-monitor or multi-tab workflows
Customer Service Representative Jobs in Massachusetts: Frequently Asked Questions
How many customer service representative jobs are there in Massachusetts?
There are 126+ customer service representative openings in Massachusetts on Migrate Mate as of June 2026, with the most roles in Boston, Malden, and Woburn. New positions post regularly as employers across Massachusetts hire.
Which Massachusetts cities have the most customer service representative jobs?
Boston, Malden, and Woburn have the most customer service representative openings in Massachusetts right now, with additional roles spread across smaller metros statewide.
Which companies hire customer service representatives in Massachusetts?
Employers hiring customer service representatives in Massachusetts include Web Team Associates, U-Haul, and Web Team Associates, based on current listings on Migrate Mate as of June 2026.
Are there remote customer service representative jobs in Massachusetts?
Yes. About 11% of customer service representative openings tied to Massachusetts are remote or hybrid as of June 2026. The rest are on-site roles based in Massachusetts metros.
How do I apply for customer service representative jobs in Massachusetts?
You can apply to customer service representative jobs in Massachusetts directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Massachusetts location, then apply to each one that fits.
See All 126+ Customer Service Representative Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
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