Customer Service Representative Jobs in Georgia
Customer Service Representative jobs in Georgia are concentrated in Atlanta, Savannah, and Augusta, where major employers like Delta Air Lines, Home Depot, and UPS maintain large customer-facing operations and contact centers. Demand is strongest in retail banking support, healthcare billing inquiries, and logistics coordination, with openings at every level from entry-level call center agent to senior account support specialist. Georgia's role as a logistics and financial services hub keeps hiring active year-round. Find a role that fits below and apply directly.
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Atlanta Toyota, a part of Penske Automotive Group, is looking for an experienced Customer Representative to join our team and help deliver extraordinary customer experiences.
JOIN OUR TEAM
At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and teamwork as we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. The Customer Service Representative supports the dealership by working alongside sales, service, production, and administrative departments to ensure overall customer satisfaction and increase sales.
WHAT WE HAVE TO OFFER
- Consistently recognized by Automotive News as among the "Best Dealerships to Work For."
- Proudly named to Glassdoor's Best Places to Work
- Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
- Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
- Values-driven culture built on integrity, professionalism, excellence and teamwork.
WHAT WE ARE LOOKING FOR
- Genuine interest in providing an exceptional customer experience.
- Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
- Excellent communication, interpersonal and organizational skills.
- Strong work ethic with the ability to work in a fast-paced, results-driven environment.
- Exceptional attention to detail.
WHAT YOU CAN BRING TO THE TABLE
- Commitment: Ensure our customers have a world-class car-buying experience at every step along their ownership journey.
- Excellence: Provide an unparalleled level of technical expertise to help customers with comprehensive knowledge of available products and services.
- Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
- Technical Expertise: Understand and use MS Office Suite, CRM and lead management tools to accurately manage inquiries, update customer files, track customer interest, and compile necessary reports and forms on a timely basis.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
See All 115+ Customer Service Representative Jobs in Georgia
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Find JobsCustomer Service Representative Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
Customer Service Representative Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
- Community Choice Financial Family of Brands12

- Lendmark Financial Services8

- State Farm3

- Kinsmith Finance3

- Arrow Exterminators3

What Georgia Employers Look For
The qualifications that appear most often in customer service representative jobs across Georgia.
- High school diploma or GED required by most Georgia customer service employers
- One or more years of customer-facing or call center experience preferred
- Proficiency in CRM platforms such as Salesforce or Zendesk
- Strong written and verbal communication skills in English
- Ability to meet schedule requirements including evenings and weekends
- Familiarity with de-escalation techniques and conflict resolution practices
Customer Service Representative Jobs in Georgia: Frequently Asked Questions
How do you become a customer service representative in Georgia?
Most customer service representative positions in Georgia require a high school diploma or equivalent, and no state-issued license applies to the general role. Employers in healthcare-adjacent billing or financial services may require HIPAA compliance training or a Georgia sales license for roles involving insurance products, administered through the Georgia Department of Insurance. Building proficiency in CRM software and completing a short customer service certification through a community college like Georgia Piedmont Technical College strengthens most applications.
Which companies hire customer service representatives in Georgia?
Georgia customer service representative roles are posted by Community Choice Financial Family of Brands, Lendmark Financial Services, and State Farm and others right now, based on current listings on Migrate Mate as of November 2026. Georgia's logistics, financial services, and healthcare sectors drive consistent demand, keeping openings active at both large corporate headquarters in Atlanta and regional operations across the state.
Which Georgia cities have the most customer service representative jobs?
Atlanta, Marietta, and Athens have the most customer service representative openings in Georgia. Atlanta dominates due to its dense concentration of corporate headquarters, financial services firms, and airline operations, while Savannah's growing port and logistics industry and Augusta's healthcare and military-adjacent employers sustain steady demand outside the metro.
Are there remote customer service representative jobs in Georgia?
Yes, and more than most fields. About 13% of customer service representative openings tied to Georgia are remote or hybrid as of November 2026, reflecting the desk-based and phone-driven nature of the role. Positions handling inbound call support, chat-based customer care, and billing inquiries are the most likely to be listed as fully remote.
How can I get hired as a customer service representative in Georgia with little or no experience?
The most realistic entry path is applying to paid training programs at Georgia's large contact centers, such as those run by Delta Air Lines, Synchrony, or NCR Atleos in the Atlanta area, which hire without prior experience and train on company systems. Adjacent roles like retail sales associate or bank teller at Georgia credit unions build transferable skills and frequently lead to internal moves into dedicated customer support teams. A short customer service certificate from Georgia Northwestern Technical College or Gwinnett Technical College signals readiness to employers and gives newer applicants a competitive edge.
Where can I find and apply to customer service representative jobs in Georgia?
You can find and apply to customer service representative jobs in Georgia on Migrate Mate, which lists current openings from employers across the state. Search the listings below, find roles that fit your experience and location, and apply directly to the ones that match.
See All 115+ Customer Service Representative Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
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