Service Specialist Jobs in Georgia
Service Specialist jobs in Georgia are consistently in demand, with strong hiring concentrated in financial services, insurance, telecommunications, and healthcare administration across a workforce that ranges from entry-level customer-facing roles to senior technical and account management positions. Atlanta, Savannah, and Augusta anchor the largest share of openings, where established employers like Delta Air Lines, Aflac, and NCR Voyix maintain major service operations. The most in-demand specialties are technical support, financial services client support, and field service coordination. Find a role that fits below and apply directly.
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Showing 5 of 164+ Service Specialist jobs
The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store’s installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Work with installers/professional customers to develop sales relationships.
Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner.
Ensure delivery vehicles are serviced and maintained according to company standards.
Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices.
Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers.
Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store.
Ensures customers’ new core and warranty returns are picked up and credited in a timely manner.
Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly.
Assist on front counter as needed and, on the retail counter as needed.
Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed.
Assist with customer labor claims, making sure they are processed quickly and efficiently.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Strong background in mechanics.
Above average communication skills.
Desired:
Hands-on knowledge of automotive repairs.
ASE Certification.
Fluency in multiple languages (Spanish is highly desired).
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.
The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store’s installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Work with installers/professional customers to develop sales relationships.
Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner.
Ensure delivery vehicles are serviced and maintained according to company standards.
Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices.
Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers.
Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store.
Ensures customers’ new core and warranty returns are picked up and credited in a timely manner.
Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly.
Assist on front counter as needed and, on the retail counter as needed.
Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed.
Assist with customer labor claims, making sure they are processed quickly and efficiently.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Strong background in mechanics.
Above average communication skills.
Desired:
Hands-on knowledge of automotive repairs.
ASE Certification.
Fluency in multiple languages (Spanish is highly desired).
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.
See All 164+ Service Specialist Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
Find Service Specialist JobsService Specialist Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
Service Specialist Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
- O'Reilly Auto Parts37
- Sherwin-Williams22
- Republic Finance19
- Mister Car Wash13
- Bank OZK8
Top Industries Hiring
- Manufacturing
- Banking & Financial Services
What Georgia Employers Look For
The qualifications that appear most often in service specialist jobs across Georgia.
- High school diploma or equivalent required, associate or bachelor's degree preferred by many Georgia employers
- One or more years of customer-facing service, account support, or technical assistance experience
- Proficiency with CRM platforms such as Salesforce, ServiceNow, or similar ticketing systems
- Strong written and verbal communication skills for client interaction and internal escalation handling
- Ability to meet Georgia employer background screening and drug testing requirements before hire
- Familiarity with service-level agreements and the ability to manage multiple open cases simultaneously
Service Specialist Jobs in Georgia: Frequently Asked Questions
How do you become a service specialist in Georgia?
Most service specialist roles in Georgia require a high school diploma at minimum, though employers in financial services, insurance, and healthcare administration increasingly prefer an associate or bachelor's degree in business, communications, or a related field. Georgia does not issue a universal state license for the general service specialist title, but roles in specific sectors, such as insurance, require passing the Georgia Insurance Licensing Exam administered through the Georgia Office of Insurance and Safety Fire Commissioner before client-facing work begins.
Which companies hire service specialists in Georgia?
Employers hiring service specialists in Georgia right now include O'Reilly Auto Parts, Sherwin-Williams, and Republic Finance, based on current listings on Migrate Mate as of September 2026. Georgia's large concentration of insurance headquarters, financial technology firms, and logistics operations creates steady year-round demand beyond the companies currently posting.
Which Georgia cities have the most service specialist jobs?
Atlanta, Alpharetta, and Augusta account for the most service specialist openings in Georgia. Atlanta dominates because it is home to major corporate headquarters in insurance, telecommunications, and logistics, while Savannah's growth as a port and distribution hub and Augusta's healthcare and government sector employment drive openings in those markets.
Are there remote service specialist jobs in Georgia?
Yes, and more than many service roles, because a meaningful portion of service specialist work involves account support, case management, and technical troubleshooting that can be handled digitally. About 33% of service specialist openings tied to Georgia are remote or hybrid as of September 2026, with the highest remote concentrations in software support, insurance account servicing, and financial client support rather than field or on-site technical positions.
How can I get hired as a service specialist in Georgia with little or no experience?
The most realistic entry path is applying to associate or tier-one support roles at Georgia's large insurance and financial services employers, where structured training programs are built for candidates without prior specialist experience. Aflac in Columbus and several Atlanta-area financial technology firms run formal onboarding cohorts for new hires coming from retail, hospitality, or call center backgrounds. Earning a Georgia insurance license before applying removes a common barrier and signals seriousness to hiring managers in that sector.
Where can I find and apply to service specialist jobs in Georgia?
You can find and apply to service specialist jobs in Georgia on Migrate Mate, which lists current openings across Atlanta, Savannah, Augusta, and other Georgia markets. Search the listings to find roles that match your experience and specialty, then apply directly to the ones that fit.
See All 164+ Service Specialist Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
Find Service Specialist Jobs