Customer Success Specialist Jobs in Georgia
Customer Success Specialist jobs in Georgia are active and competitive, concentrated in SaaS, fintech, logistics technology, and enterprise software, with openings at every level from entry-level associate through senior and team lead. Atlanta is the primary hiring hub, with meaningful demand also in Alpharetta and Savannah, where companies like NCR Voyix, Global Payments, and Salesforce's Atlanta offices maintain established customer success teams. The most in-demand specialties include B2B SaaS onboarding, enterprise account health management, and technical customer success. Find a role that fits below and apply directly.
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Showing 4 of 63+ Customer Success Specialist jobs
Overview
Join Intuit as a Staff Program Manager on the Customer Success team. This is a high-impact role for a builder and craftsperson: someone who can take a vision, design the blueprint, assemble the right team, and lead them from zero to fully functioning, high-performing execution.
You will be responsible for shaping strategy, architecting programs from the ground up, and organizing teams around the work so they can deliver with precision and speed. You will bring structure where there is ambiguity, create alignment across functions, and operationalize our most strategic and transformational programs that serve our global customer base.
This role requires not just strategic thinking, but a deep commitment to craft: ensuring that every process, meeting cadence, and deliverable is designed for maximum clarity, momentum, and results. You will work directly with senior leadership and executives on a regular basis, managing up and down effectively, presenting program updates and recommendations that inspire confidence, and securing buy-in and trust quickly across all levels of the organization.
Responsibilities
- Architect from the Ground Up: Design, structure, and launch multi-org programs from inception to execution, ensuring every piece of the work is owned, sequenced, and connected to our GBSG strategic objectives.
- Organize and Mobilize: Build the right team for the work, instill operational discipline, and establish clear roles, accountability, and workflows that keep everyone aligned and moving fast.
- Execute Flawlessly: Drive execution with precision, using metrics, principles, and risk mitigation strategies to ensure the work stays on track and delivers measurable business outcomes for our global customers.
- Strategic Storytelling and Influence: Tie GBSG business unit, portfolio, and program strategies together into a cohesive narrative. Use influence and data to drive alignment and buy-in at all levels.
- Partner with Senior Leadership: Engage regularly with executives to align on priorities, present progress and recommendations, and gain their trust and sponsorship quickly.
- Prioritize with Rigor: Identify the highest-impact initiatives, manage trade-offs, and escalate key decisions with clear recommendations and rationale.
- Communicate for Impact: Deliver crisp, relevant updates to diverse audiences: from front-line managers to senior executives, ensuring clarity on strategy, execution status, and next steps.
- Resolve and Adapt: Anticipate challenges, navigate competing interests, and adjust course quickly while keeping teams motivated and focused.
Qualifications
- 7+ years of experience leading complex, cross-functional SaaS programs with a proven ability to build and scale new initiatives from scratch.
- Track record of starting in ambiguity and creating clarity: designing programs, teams, and processes that deliver high-quality outcomes fast.
- Strong operational craft: expertise in program design, governance models, decision frameworks, and execution tracking.
- Skilled at using data to facilitate tough conversations, align leaders, and communicate risks, outcomes, and recommendations with confidence.
- Demonstrated ability to manage up and down effectively: build trust, secure buy-in, and present regularly to senior leadership with impact.
- Demonstrated ability to operate at both the strategic level: long-term goals and portfolio shaping, and the tactical level: quarterly performance and operational improvement.
- Highly effective communicator across multiple formats and audiences, capable of driving alignment and action through compelling narratives.
- Strong relationship-builder who can influence without authority, manage conflict gracefully, and keep momentum in complex environments.
- Passion for customer success and delivering measurable impact for global businesses and experts.
- Prior consulting experience is a bonus (especially in top tier management consulting firms)
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Mountain View $158,000 - $214,000
Overview
Join Intuit as a Staff Program Manager on the Customer Success team. This is a high-impact role for a builder and craftsperson: someone who can take a vision, design the blueprint, assemble the right team, and lead them from zero to fully functioning, high-performing execution.
You will be responsible for shaping strategy, architecting programs from the ground up, and organizing teams around the work so they can deliver with precision and speed. You will bring structure where there is ambiguity, create alignment across functions, and operationalize our most strategic and transformational programs that serve our global customer base.
This role requires not just strategic thinking, but a deep commitment to craft: ensuring that every process, meeting cadence, and deliverable is designed for maximum clarity, momentum, and results. You will work directly with senior leadership and executives on a regular basis, managing up and down effectively, presenting program updates and recommendations that inspire confidence, and securing buy-in and trust quickly across all levels of the organization.
Responsibilities
- Architect from the Ground Up: Design, structure, and launch multi-org programs from inception to execution, ensuring every piece of the work is owned, sequenced, and connected to our GBSG strategic objectives.
- Organize and Mobilize: Build the right team for the work, instill operational discipline, and establish clear roles, accountability, and workflows that keep everyone aligned and moving fast.
- Execute Flawlessly: Drive execution with precision, using metrics, principles, and risk mitigation strategies to ensure the work stays on track and delivers measurable business outcomes for our global customers.
- Strategic Storytelling and Influence: Tie GBSG business unit, portfolio, and program strategies together into a cohesive narrative. Use influence and data to drive alignment and buy-in at all levels.
- Partner with Senior Leadership: Engage regularly with executives to align on priorities, present progress and recommendations, and gain their trust and sponsorship quickly.
- Prioritize with Rigor: Identify the highest-impact initiatives, manage trade-offs, and escalate key decisions with clear recommendations and rationale.
- Communicate for Impact: Deliver crisp, relevant updates to diverse audiences: from front-line managers to senior executives, ensuring clarity on strategy, execution status, and next steps.
- Resolve and Adapt: Anticipate challenges, navigate competing interests, and adjust course quickly while keeping teams motivated and focused.
Qualifications
- 7+ years of experience leading complex, cross-functional SaaS programs with a proven ability to build and scale new initiatives from scratch.
- Track record of starting in ambiguity and creating clarity: designing programs, teams, and processes that deliver high-quality outcomes fast.
- Strong operational craft: expertise in program design, governance models, decision frameworks, and execution tracking.
- Skilled at using data to facilitate tough conversations, align leaders, and communicate risks, outcomes, and recommendations with confidence.
- Demonstrated ability to manage up and down effectively: build trust, secure buy-in, and present regularly to senior leadership with impact.
- Demonstrated ability to operate at both the strategic level: long-term goals and portfolio shaping, and the tactical level: quarterly performance and operational improvement.
- Highly effective communicator across multiple formats and audiences, capable of driving alignment and action through compelling narratives.
- Strong relationship-builder who can influence without authority, manage conflict gracefully, and keep momentum in complex environments.
- Passion for customer success and delivering measurable impact for global businesses and experts.
- Prior consulting experience is a bonus (especially in top tier management consulting firms)
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Mountain View $158,000 - $214,000
See All 63 Customer Success Specialist Jobs in Georgia
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Find JobsCustomer Success Specialist Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
Customer Success Specialist Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Electronics & Hardware
- Banking & Financial Services
- Consulting & Professional Services
What Georgia Employers Look For
The qualifications that appear most often in customer success specialist jobs across Georgia.
- Bachelor's degree in business, communications, or a related field preferred by most Georgia employers
- One to three years of experience in customer success, account management, or client services
- Demonstrated proficiency with CRM platforms such as Salesforce, HubSpot, or Gainsight
- Strong written and verbal communication skills for managing Georgia enterprise client relationships
- Ability to analyze customer health metrics and proactively drive retention and expansion outcomes
- Experience collaborating with sales and product teams in a fast-paced technology environment
Customer Success Specialist Jobs in Georgia: Frequently Asked Questions
How do you become a customer success specialist in Georgia?
Customer success specialist roles in Georgia do not require a state-issued license or exam. Most employers look for a bachelor's degree in business, communications, marketing, or a related field, combined with experience in client-facing roles. Georgia's large technology and fintech sector means familiarity with SaaS platforms and tools like Salesforce or Gainsight gives candidates a practical edge. Starting in support, sales coordination, or account management at Atlanta-area tech firms is a common path into the role.
How much do customer success specialists make in Georgia?
Customer success specialists in Georgia earn a median of about $39,630 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $29,340 for the lowest 10% to over $60,270 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire customer success specialists in Georgia?
Employers hiring customer success specialists in Georgia right now include Intuit, Samsara, and Zeta Global, based on current listings on Migrate Mate as of November 2026. Georgia's concentration of fintech, enterprise software, and logistics technology companies means demand is especially strong among B2B SaaS firms headquartered or with major operations in the Atlanta metro.
Which Georgia cities have the most customer success specialist jobs?
Atlanta, Duluth, and Augusta have the most customer success specialist openings in Georgia. Atlanta dominates due to its dense concentration of fintech, SaaS, and enterprise technology employers, while Alpharetta functions as a secondary tech corridor with a notable number of midsize software companies that run dedicated customer success teams, and Savannah reflects growing demand tied to its expanding logistics and supply chain technology sector.
Are there remote customer success specialist jobs in Georgia?
Yes, and more than most fields. About 85% of customer success specialist openings tied to Georgia are remote or hybrid as of November 2026, reflecting how well-suited the role is to digital communication and cloud-based tools. The parts of the role most commonly performed remotely include onboarding calls, quarterly business reviews, and health-check meetings, while in-person expectations tend to apply only to enterprise accounts requiring on-site executive engagement.
How can I get hired as a customer success specialist in Georgia with little or no experience?
The most realistic entry path is moving from a customer support or inside sales role into a customer success associate position at one of Atlanta's many SaaS or fintech companies. Firms like NCR Voyix and Global Payments regularly hire associates without formal customer success experience when candidates show strong communication skills and CRM familiarity. Earning a Gainsight or HubSpot certification strengthens an application, and targeting companies that explicitly post associate-level or junior customer success roles is more effective than applying for mid-level positions.
Where can I find and apply to customer success specialist jobs in Georgia?
You can find and apply to customer success specialist jobs in Georgia on Migrate Mate, which lists current Georgia openings across Atlanta, Alpharetta, Savannah, and beyond. Find roles that fit your experience and specialty, then apply directly to each employer through the listing.
See All 63 Customer Success Specialist Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
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