Technical Support Specialist Jobs in Georgia
Technical Support Specialist jobs in Georgia concentrate in technology services, healthcare IT, financial services, and logistics, with Atlanta standing as one of the most active markets in the Southeast for the role at every level from entry-level help desk to senior systems support. Most of the hiring is in and around Atlanta, Alpharetta, and Savannah, where established employers like NCR Voyix, Delta Air Lines, and Fiserv maintain large technical operations and support centers. The most in-demand specialties are cloud infrastructure support, enterprise software troubleshooting, and IT service desk management. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 10+ Technical Support Specialist jobs
About the Role:
WEG Electric Corp. has an excellent opportunity for a Technical Support Specialist - Industrial Products (Service Engineering Specialist). In this role, you will support WEG motors, drives, and industrial products by providing technical troubleshooting, startup assistance, and post-sales support to customers, distributors, and field service personnel. This position is ideal for candidates with backgrounds in electrical systems, electronics, mechatronics, industrial maintenance, automation, or related technical disciplines who are looking to build a career in industrial technology.
Knowledge & Skills
- Strong troubleshooting and problem-solving skills.
- Understanding of electrical and electronic systems.
- Ability to read and interpret schematics, wiring diagrams, drawings, and technical manuals.
- Effective verbal and written communication skills.
- Ability to diagnose and resolve technical issues while providing excellent customer support.
- Experience using computer applications and support databases to document service activities.
Experience
- 1+ years of experience in technical support, industrial maintenance, electrical systems, electronics, automation, HVAC, or related technical fields.
- Troubleshooting experience with electrical, electronic, or industrial equipment preferred.
- Experience supporting customers, end users, technicians, or field service personnel is a plus.
Education
- Associate degree or technical certification in Electrical Systems, Electronics, Mechatronics, Industrial Systems Technology, Automation & Controls, or a related field preferred.
- High School Diploma or GED required.
- Recent graduates from technical and trade programs are encouraged to apply.
Primary Responsibilities:
- Provides technical support to customers and end users by phone or email with basic start-up of WEG products.
- Provides after-hours phone support.
- Sends Field Service Request Form to customer when requested or when scope of customer request extends beyond expected boundaries of reasonable phone or email support.
- Assists field support personnel by phone or email as needed, providing drawings and using available WEG resources.
- Sends Return Authorization Request Form to customer when requested or when deemed appropriate.
- Records call and email details in the technical support database.
- Records non-conformities of WEG products in the appropriate database.
- Reviews field service reports as needed for warranty validation.
- Performs product inspections (static and power test inspections) according to each product's technical manuals. • Performs root cause analysis to determine, if possible, whether failure is a manufacturer defect or external, for warranty or denial purposes.
- Provides quotes for the repair of WEG products.
- Records details of evaluations, defective parts found with cost of each, determination of worthiness of repair in the appropriate database.
- Keeps workbenches and repairs lab organized and clean.
- Helps the parts department identify parts for customers.
- Provides backup to the Field Service Engineer and Repair Lab Engineer
About WEG Electric Corp.
WEG is the largest industrial electric motor manufacturer in the Americas and one of the largest electric motor manufacturers in the world, producing more than 21 million units annually. Founded in 1961, WEG operates mainly in the capital goods sector and has five main businesses: Motors, Energy, Automation, Coatings, and Transmission & Distribution, providing global solutions for electric motors, variable frequency drives, soft starters, controls, panels, transformers, and generators. The US corporate office is in Duluth, GA, with manufacturing units in Minnesota, Indiana, and Missouri, and over 30,000 employees worldwide. Visit our website to learn more: www.weg.net
We offer a pleasant work environment, competitive compensation, and a full benefits package. To Apply: All candidates must submit an updated resume and complete our application in order to be considered for this position. Must be authorized to work in the United States. WEG does not offer visa sponsorship for this role.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran status, or other protected status.
About the Role:
WEG Electric Corp. has an excellent opportunity for a Technical Support Specialist - Industrial Products (Service Engineering Specialist). In this role, you will support WEG motors, drives, and industrial products by providing technical troubleshooting, startup assistance, and post-sales support to customers, distributors, and field service personnel. This position is ideal for candidates with backgrounds in electrical systems, electronics, mechatronics, industrial maintenance, automation, or related technical disciplines who are looking to build a career in industrial technology.
Knowledge & Skills
- Strong troubleshooting and problem-solving skills.
- Understanding of electrical and electronic systems.
- Ability to read and interpret schematics, wiring diagrams, drawings, and technical manuals.
- Effective verbal and written communication skills.
- Ability to diagnose and resolve technical issues while providing excellent customer support.
- Experience using computer applications and support databases to document service activities.
Experience
- 1+ years of experience in technical support, industrial maintenance, electrical systems, electronics, automation, HVAC, or related technical fields.
- Troubleshooting experience with electrical, electronic, or industrial equipment preferred.
- Experience supporting customers, end users, technicians, or field service personnel is a plus.
Education
- Associate degree or technical certification in Electrical Systems, Electronics, Mechatronics, Industrial Systems Technology, Automation & Controls, or a related field preferred.
- High School Diploma or GED required.
- Recent graduates from technical and trade programs are encouraged to apply.
Primary Responsibilities:
- Provides technical support to customers and end users by phone or email with basic start-up of WEG products.
- Provides after-hours phone support.
- Sends Field Service Request Form to customer when requested or when scope of customer request extends beyond expected boundaries of reasonable phone or email support.
- Assists field support personnel by phone or email as needed, providing drawings and using available WEG resources.
- Sends Return Authorization Request Form to customer when requested or when deemed appropriate.
- Records call and email details in the technical support database.
- Records non-conformities of WEG products in the appropriate database.
- Reviews field service reports as needed for warranty validation.
- Performs product inspections (static and power test inspections) according to each product's technical manuals. • Performs root cause analysis to determine, if possible, whether failure is a manufacturer defect or external, for warranty or denial purposes.
- Provides quotes for the repair of WEG products.
- Records details of evaluations, defective parts found with cost of each, determination of worthiness of repair in the appropriate database.
- Keeps workbenches and repairs lab organized and clean.
- Helps the parts department identify parts for customers.
- Provides backup to the Field Service Engineer and Repair Lab Engineer
About WEG Electric Corp.
WEG is the largest industrial electric motor manufacturer in the Americas and one of the largest electric motor manufacturers in the world, producing more than 21 million units annually. Founded in 1961, WEG operates mainly in the capital goods sector and has five main businesses: Motors, Energy, Automation, Coatings, and Transmission & Distribution, providing global solutions for electric motors, variable frequency drives, soft starters, controls, panels, transformers, and generators. The US corporate office is in Duluth, GA, with manufacturing units in Minnesota, Indiana, and Missouri, and over 30,000 employees worldwide. Visit our website to learn more: www.weg.net
We offer a pleasant work environment, competitive compensation, and a full benefits package. To Apply: All candidates must submit an updated resume and complete our application in order to be considered for this position. Must be authorized to work in the United States. WEG does not offer visa sponsorship for this role.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran status, or other protected status.
See All 10 Technical Support Specialist Jobs in Georgia
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Find JobsTechnical Support Specialist Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
Technical Support Specialist Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
What Georgia Employers Look For
The qualifications that appear most often in technical support specialist jobs across Georgia.
- Hands-on experience troubleshooting hardware, software, and network connectivity issues
- Associate or bachelor's degree in information technology, computer science, or a related field
- CompTIA A+ or CompTIA Network+ certification preferred by most Georgia employers
- Proficiency with ticketing platforms such as ServiceNow, Jira, or Zendesk
- Strong written and verbal communication skills for end-user and internal team support
- Familiarity with Active Directory, Microsoft 365, and remote desktop support tools
Technical Support Specialist Jobs in Georgia: Frequently Asked Questions
How do you become a technical support specialist in Georgia?
Technical support specialist roles in Georgia do not require a state-issued license, so entry typically starts with an associate or bachelor's degree in information technology or a related field. Earning vendor-neutral credentials such as CompTIA A+ or CompTIA Network+ significantly improves candidacy with Georgia employers. Many local community colleges, including Georgia Piedmont Technical College and Southern Crescent Technical College, offer IT support programs that align directly with what Georgia hiring managers expect.
Which companies hire technical support specialists in Georgia?
Georgia technical support specialist roles are posted by Ricoh, RINNAI, and Sunday and others right now, based on current listings on Migrate Mate as of September 2026. Georgia's density of fintech headquarters, logistics firms, and healthcare networks creates steady, year-round demand for technical support talent at multiple experience levels.
Which Georgia cities have the most technical support specialist jobs?
Atlanta, Duluth, and Suwanee lead Georgia for technical support specialist openings. Atlanta drives the majority of demand as the home base for major technology, financial services, and healthcare IT employers, while Alpharetta's concentration of fintech and SaaS companies and Savannah's growing logistics and port-adjacent tech operations account for strong hiring outside the core metro.
Are there remote technical support specialist jobs in Georgia?
Yes, and more than most fields. Technical support work is well suited to remote delivery because most troubleshooting is done over the phone, chat, or remote desktop tools rather than in person. About 75% of technical support specialist openings tied to Georgia are remote or hybrid as of September 2026, reflecting how broadly Georgia employers have adopted distributed support models. Cloud infrastructure and enterprise software support roles tend to offer the most remote flexibility.
How can I get hired as a technical support specialist in Georgia with little or no experience?
The most realistic entry path is landing an IT help desk or desktop support associate role, which Georgia employers treat as the standard starting point. Large Georgia technology employers and healthcare networks such as Piedmont Healthcare and NCR Voyix regularly hire entry-level support staff and provide on-the-job training. Completing a CompTIA A+ certification before applying gives candidates a measurable edge, and Georgia's technical college system offers short-term IT support programs that carry direct credibility with local hiring managers.
Where can I find and apply to technical support specialist jobs in Georgia?
You can find and apply to technical support specialist jobs in Georgia on Migrate Mate, which lists current Georgia openings across Atlanta, Alpharetta, Savannah, and other markets in the state. Search the listings to find roles that match your experience level and specialty, then apply directly to the ones that fit.
See All 10 Technical Support Specialist Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
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