Customer Success Manager Jobs in Georgia
Customer Success Manager jobs in Georgia are in strong and consistent demand, with openings concentrated in SaaS, fintech, healthcare technology, and logistics software across seniority levels from associate through senior and director. Atlanta anchors the market as one of the Southeast's most active tech corridors, with additional hiring in Alpharetta and Savannah, where companies like NCR Voyix, Salesforce, and Fiserv maintain significant operations. The most sought-after specialties in Georgia listings are enterprise account management, onboarding, and renewal-focused customer success within B2B software. Find a role that fits below and apply directly.
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Overview
Join Intuit as a Staff Program Manager on the Customer Success team. This is a high-impact role for a builder and craftsperson: someone who can take a vision, design the blueprint, assemble the right team, and lead them from zero to fully functioning, high-performing execution.
You will be responsible for shaping strategy, architecting programs from the ground up, and organizing teams around the work so they can deliver with precision and speed. You will bring structure where there is ambiguity, create alignment across functions, and operationalize our most strategic and transformational programs that serve our global customer base.
This role requires not just strategic thinking, but a deep commitment to craft: ensuring that every process, meeting cadence, and deliverable is designed for maximum clarity, momentum, and results. You will work directly with senior leadership and executives on a regular basis, managing up and down effectively, presenting program updates and recommendations that inspire confidence, and securing buy-in and trust quickly across all levels of the organization.
Responsibilities
- Architect from the Ground Up: Design, structure, and launch multi-org programs from inception to execution, ensuring every piece of the work is owned, sequenced, and connected to our GBSG strategic objectives.
- Organize and Mobilize: Build the right team for the work, instill operational discipline, and establish clear roles, accountability, and workflows that keep everyone aligned and moving fast.
- Execute Flawlessly: Drive execution with precision, using metrics, principles, and risk mitigation strategies to ensure the work stays on track and delivers measurable business outcomes for our global customers.
- Strategic Storytelling and Influence: Tie GBSG business unit, portfolio, and program strategies together into a cohesive narrative. Use influence and data to drive alignment and buy-in at all levels.
- Partner with Senior Leadership: Engage regularly with executives to align on priorities, present progress and recommendations, and gain their trust and sponsorship quickly.
- Prioritize with Rigor: Identify the highest-impact initiatives, manage trade-offs, and escalate key decisions with clear recommendations and rationale.
- Communicate for Impact: Deliver crisp, relevant updates to diverse audiences: from front-line managers to senior executives, ensuring clarity on strategy, execution status, and next steps.
- Resolve and Adapt: Anticipate challenges, navigate competing interests, and adjust course quickly while keeping teams motivated and focused.
Qualifications
- 7+ years of experience leading complex, cross-functional SaaS programs with a proven ability to build and scale new initiatives from scratch.
- Track record of starting in ambiguity and creating clarity: designing programs, teams, and processes that deliver high-quality outcomes fast.
- Strong operational craft: expertise in program design, governance models, decision frameworks, and execution tracking.
- Skilled at using data to facilitate tough conversations, align leaders, and communicate risks, outcomes, and recommendations with confidence.
- Demonstrated ability to manage up and down effectively: build trust, secure buy-in, and present regularly to senior leadership with impact.
- Demonstrated ability to operate at both the strategic level: long-term goals and portfolio shaping, and the tactical level: quarterly performance and operational improvement.
- Highly effective communicator across multiple formats and audiences, capable of driving alignment and action through compelling narratives.
- Strong relationship-builder who can influence without authority, manage conflict gracefully, and keep momentum in complex environments.
- Passion for customer success and delivering measurable impact for global businesses and experts.
- Prior consulting experience is a bonus (especially in top tier management consulting firms)
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Mountain View $158,000 - $214,000
Overview
Join Intuit as a Staff Program Manager on the Customer Success team. This is a high-impact role for a builder and craftsperson: someone who can take a vision, design the blueprint, assemble the right team, and lead them from zero to fully functioning, high-performing execution.
You will be responsible for shaping strategy, architecting programs from the ground up, and organizing teams around the work so they can deliver with precision and speed. You will bring structure where there is ambiguity, create alignment across functions, and operationalize our most strategic and transformational programs that serve our global customer base.
This role requires not just strategic thinking, but a deep commitment to craft: ensuring that every process, meeting cadence, and deliverable is designed for maximum clarity, momentum, and results. You will work directly with senior leadership and executives on a regular basis, managing up and down effectively, presenting program updates and recommendations that inspire confidence, and securing buy-in and trust quickly across all levels of the organization.
Responsibilities
- Architect from the Ground Up: Design, structure, and launch multi-org programs from inception to execution, ensuring every piece of the work is owned, sequenced, and connected to our GBSG strategic objectives.
- Organize and Mobilize: Build the right team for the work, instill operational discipline, and establish clear roles, accountability, and workflows that keep everyone aligned and moving fast.
- Execute Flawlessly: Drive execution with precision, using metrics, principles, and risk mitigation strategies to ensure the work stays on track and delivers measurable business outcomes for our global customers.
- Strategic Storytelling and Influence: Tie GBSG business unit, portfolio, and program strategies together into a cohesive narrative. Use influence and data to drive alignment and buy-in at all levels.
- Partner with Senior Leadership: Engage regularly with executives to align on priorities, present progress and recommendations, and gain their trust and sponsorship quickly.
- Prioritize with Rigor: Identify the highest-impact initiatives, manage trade-offs, and escalate key decisions with clear recommendations and rationale.
- Communicate for Impact: Deliver crisp, relevant updates to diverse audiences: from front-line managers to senior executives, ensuring clarity on strategy, execution status, and next steps.
- Resolve and Adapt: Anticipate challenges, navigate competing interests, and adjust course quickly while keeping teams motivated and focused.
Qualifications
- 7+ years of experience leading complex, cross-functional SaaS programs with a proven ability to build and scale new initiatives from scratch.
- Track record of starting in ambiguity and creating clarity: designing programs, teams, and processes that deliver high-quality outcomes fast.
- Strong operational craft: expertise in program design, governance models, decision frameworks, and execution tracking.
- Skilled at using data to facilitate tough conversations, align leaders, and communicate risks, outcomes, and recommendations with confidence.
- Demonstrated ability to manage up and down effectively: build trust, secure buy-in, and present regularly to senior leadership with impact.
- Demonstrated ability to operate at both the strategic level: long-term goals and portfolio shaping, and the tactical level: quarterly performance and operational improvement.
- Highly effective communicator across multiple formats and audiences, capable of driving alignment and action through compelling narratives.
- Strong relationship-builder who can influence without authority, manage conflict gracefully, and keep momentum in complex environments.
- Passion for customer success and delivering measurable impact for global businesses and experts.
- Prior consulting experience is a bonus (especially in top tier management consulting firms)
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Mountain View $158,000 - $214,000
See All 63 Customer Success Manager Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
Find Customer Success Manager JobsCustomer Success Manager Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
Customer Success Manager Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Electronics & Hardware
- Banking & Financial Services
- Consulting & Professional Services
What Georgia Employers Look For
The qualifications that appear most often in customer success manager jobs across Georgia.
- Bachelor's degree in business, communications, or a related field required
- Two or more years of experience in customer success or account management
- Demonstrated proficiency with CRM platforms such as Salesforce or Gainsight
- Strong written and verbal communication skills for managing enterprise client relationships
- Experience tracking customer health metrics, churn reduction, and renewal rates
- Ability to collaborate cross-functionally with sales, product, and support teams
Customer Success Manager Jobs in Georgia: Frequently Asked Questions
How do you become a customer success manager in Georgia?
Customer success manager roles in Georgia require no state-issued license, so the path centers on education and demonstrated experience. Most Georgia employers expect a bachelor's degree in business, communications, marketing, or a related field. From there, candidates typically move into the role from account management, sales operations, or technical support positions. Earning a platform certification such as Gainsight PX or HubSpot Customer Success strengthens a candidacy considerably in Georgia's technology-heavy hiring market.
Which companies hire customer success managers in Georgia?
Employers hiring customer success managers in Georgia right now include Intuit, Samsara, and Zeta Global, based on current listings on Migrate Mate as of November 2026. Georgia's concentration of fintech, SaaS, and logistics technology companies means demand for the role is spread across both established enterprise firms and growth-stage startups headquartered in the Atlanta metro.
Which Georgia cities have the most customer success manager jobs?
Atlanta, Duluth, and Augusta have the most customer success manager openings in Georgia. Atlanta dominates because it serves as the Southeast's primary technology and financial services hub, home to major corporate headquarters and a dense cluster of SaaS companies, while Alpharetta functions as a significant secondary market driven by its large concentration of enterprise software and cybersecurity firms just north of the city.
Are there remote customer success manager jobs in Georgia?
Yes, and more than most fields. Customer success is a desk-based, relationship-driven role that translates well to remote and hybrid arrangements. About 85% of customer success manager openings tied to Georgia are remote or hybrid as of November 2026, reflecting how broadly the industry has embraced distributed work. Renewal management, onboarding coordination, and digital-touch customer success roles are the most likely to offer fully remote schedules.
How can I get hired as a customer success manager in Georgia with little or no experience?
The most realistic entry path is moving from a customer-facing adjacent role such as technical support specialist, sales development representative, or account coordinator into a junior or associate customer success position. Georgia employers including large Atlanta-based fintech and SaaS firms regularly hire associates with strong communication skills and CRM familiarity rather than years of direct experience. Completing a recognized customer success certification and building a portfolio of documented client outcomes or support ticket resolution history gives candidates a measurable edge in competitive Georgia applicant pools.
Where can I find and apply to customer success manager jobs in Georgia?
You can find and apply to customer success manager jobs in Georgia on Migrate Mate, which lists current Georgia openings across Atlanta, Alpharetta, Savannah, and beyond. Find the roles that fit your experience and target industry, then apply directly to each one.
See All 63 Customer Success Manager Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
Find Customer Success Manager Jobs