Customer Success Director Jobs in Georgia
Customer Success Director jobs in Georgia are actively posted across the technology, financial services, and enterprise software sectors, with demand concentrated at the senior-individual-contributor and people-manager levels. Atlanta leads hiring by a wide margin, followed by activity in Alpharetta and Savannah, where companies like NCR Atleos, SS&C Technologies, and Cox Enterprises have established operations and regularly recruit for customer success leadership. The most sought-after specialties in Georgia right now are SaaS account expansion, implementation success, and enterprise renewal management. Find a role that fits below and apply directly.
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Showing 5 of 67+ Customer Success Director jobs
Job Description
DUTIES & RESPONSIBILITIES:
- Develop and maintain strong client relationship throughout the customer lifecycle
- Basic knowledge of platform system and tools
- Provide best practices to clients
- Strive for excellent customer service and delivery, ensuring any concerns/complaints are dealt with and responded to promptly
- Lessons learned are identified and shared with the relevant teams
- Engage with customer to promote software adoption and onboarding strategies
- Provides renewal sales quotations and responds to requests for proposals
- Manage book of business
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :
Experience:
o Requires 0 to 2 years of related experience
o Requires a bachelor’s degree
o Must have excellent analytical and problem solving skills
o Must have the ability to work independently and handle multiple priorities and deadlines simultaneously
- Computer/Technical:
o Proficient in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook
o Demonstrate ability to learn and understand basic office software applications
o Salesforce experience is a plus
Other Skills :
o Excellent verbal and written communication, organization and follow up skills
o Excellent relationship building skills and ability to work both individually and as a member of a team are necessary
o Ability to work effectively within a fast-paced, deadline-driven environment
o Strong client focus with exceptional collaborative and influencing skills
WORKING CONDITIONS:
1. Normal office environment
2. Extending viewing of computer screens
3. Some overnight travel required
ESSENTIAL FUNCTIONS:
- Frequently sits at a computer terminal and desk
- Frequently walks to other areas within or outside of the department to distribute or gather information
- Occasional standing; occasional lifting moderate loads up to 25 lbs.; frequent bending
- Stooping, crouching while filing; occasional reaching, twisting, turning
- Frequent handling of files, pencils, and paper; frequent keyboarding, writing, and other duties requiring fingering
- Continuous hearing
- Use of near/midrange/far vision and speaking to disseminate information
About Us
Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com .
Why Work Here?
At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.
Medical, Dental & Vision Benefits
401(k) Savings Plan with Company Match
Flexible Planned Paid Time Off
Generous Sick Leave
Inclusive & Welcoming Environment
Purpose-Driven Culture
Work-Life Balance
Commitment to Community Involvement
Employer-Paid Parental Leave
Employer-Paid Short-Term Disability
Remote Work Flexibility
Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.
Job Description
DUTIES & RESPONSIBILITIES:
- Develop and maintain strong client relationship throughout the customer lifecycle
- Basic knowledge of platform system and tools
- Provide best practices to clients
- Strive for excellent customer service and delivery, ensuring any concerns/complaints are dealt with and responded to promptly
- Lessons learned are identified and shared with the relevant teams
- Engage with customer to promote software adoption and onboarding strategies
- Provides renewal sales quotations and responds to requests for proposals
- Manage book of business
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :
Experience:
o Requires 0 to 2 years of related experience
o Requires a bachelor’s degree
o Must have excellent analytical and problem solving skills
o Must have the ability to work independently and handle multiple priorities and deadlines simultaneously
- Computer/Technical:
o Proficient in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook
o Demonstrate ability to learn and understand basic office software applications
o Salesforce experience is a plus
Other Skills :
o Excellent verbal and written communication, organization and follow up skills
o Excellent relationship building skills and ability to work both individually and as a member of a team are necessary
o Ability to work effectively within a fast-paced, deadline-driven environment
o Strong client focus with exceptional collaborative and influencing skills
WORKING CONDITIONS:
1. Normal office environment
2. Extending viewing of computer screens
3. Some overnight travel required
ESSENTIAL FUNCTIONS:
- Frequently sits at a computer terminal and desk
- Frequently walks to other areas within or outside of the department to distribute or gather information
- Occasional standing; occasional lifting moderate loads up to 25 lbs.; frequent bending
- Stooping, crouching while filing; occasional reaching, twisting, turning
- Frequent handling of files, pencils, and paper; frequent keyboarding, writing, and other duties requiring fingering
- Continuous hearing
- Use of near/midrange/far vision and speaking to disseminate information
About Us
Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com .
Why Work Here?
At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.
Medical, Dental & Vision Benefits
401(k) Savings Plan with Company Match
Flexible Planned Paid Time Off
Generous Sick Leave
Inclusive & Welcoming Environment
Purpose-Driven Culture
Work-Life Balance
Commitment to Community Involvement
Employer-Paid Parental Leave
Employer-Paid Short-Term Disability
Remote Work Flexibility
Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.
See All 67 Customer Success Director Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
Find JobsCustomer Success Director Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
Customer Success Director Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Electronics & Hardware
- Banking & Financial Services
- Consulting & Professional Services
- Retail
What Georgia Employers Look For
The qualifications that appear most often in customer success director jobs across Georgia.
- Bachelor's degree in business, marketing, communications, or a related field required
- Five or more years of customer success or account management experience at a senior level
- Demonstrated ability to lead and develop a team of customer success managers
- Proven experience managing enterprise accounts with measurable retention and expansion outcomes
- Proficiency with CRM and customer success platforms such as Salesforce or Gainsight
- Strong executive communication skills and experience presenting to C-suite stakeholders
Customer Success Director Jobs in Georgia: Frequently Asked Questions
How do you become a customer success director in Georgia?
Customer success director roles in Georgia do not require a state-issued license or credential. Most employers expect a bachelor's degree in business, communications, or a related discipline combined with progressive experience in customer success or account management. Georgia-based technology and financial services companies typically promote from within or hire candidates who have led customer success teams at SaaS or enterprise software firms, so building a measurable retention and expansion record is the most direct path.
Which companies hire customer success directors in Georgia?
Georgia customer success director roles are posted by Samsara, Intuit, and Stripe and others right now, based on current listings on Migrate Mate as of September 2026. Atlanta's dense concentration of technology headquarters and financial services firms makes Georgia one of the more active states for this leadership role.
Which Georgia cities have the most customer success director jobs?
Atlanta, Georgia, and Alpharetta are the Georgia cities with the most customer success director openings. Atlanta dominates because it serves as the regional headquarters for a large number of enterprise technology and financial services companies, while Alpharetta's technology corridor and Savannah's growing logistics and professional services sector contribute steady demand outside the core metro.
Are there remote customer success director jobs in Georgia?
Yes, and more than most fields. Customer success director work is largely desk-based and relationship-driven, making it well suited to remote and hybrid arrangements. About 76% of customer success director openings tied to Georgia are remote or hybrid as of September 2026, reflecting how broadly distributed enterprise client bases tend to be. Strategic oversight, renewal management, and team leadership functions are the areas most frequently offered in a remote capacity.
How can I get hired as a customer success director in Georgia with little or no experience?
The most realistic entry path is moving into a customer success manager role first and building a retention and expansion record before stepping into director-level interviews. Georgia's large SaaS and fintech employers, including companies headquartered along the Alpharetta technology corridor, regularly hire from adjacent roles such as account manager, implementation consultant, and technical support lead. Earning a Gainsight or HubSpot customer success certification strengthens a profile considerably for Georgia employers who prioritize platform fluency alongside leadership potential.
Where can I find and apply to customer success director jobs in Georgia?
You can find and apply to customer success director jobs in Georgia on Migrate Mate, which lists current openings tied to the state. Search the available roles, find the ones that fit your experience and target industry, and apply directly from the listing.
See All 67 Customer Success Director Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
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