Customer Experience Manager Jobs in Georgia
Customer Experience Manager jobs in Georgia are in strong demand, with active hiring concentrated in financial services, retail and e-commerce, healthcare, and technology sectors at levels from entry-level specialist through senior director. Atlanta leads hiring by a wide margin, followed by Savannah and Augusta, where regional distribution, logistics, and healthcare operations drive consistent openings. Companies like Delta Air Lines, Cox Enterprises, and NCR Voyix have established Georgia footprints and hire customer experience managers across corporate, contact center, and digital product functions, with the highest demand in customer journey strategy, voice-of-customer program management, and omnichannel experience design. Find a role that fits below and apply directly.
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Showing 4 of 36+ Customer Experience Manager jobs
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Customer Experience Associate – Firearms/Sporting Goods at the Exchange?
- Greet every customer with eye contact and smile in your authentic way
- Acknowledge every waiting customer as soon as they arrive to the Firearms counter/Sporting Goods department area to let them know you’ll be right with them
- Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
- Ensure customers have an extraordinary experience while shopping
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
Job Qualifications
- Previous experience with Inventory Control procedures preferred
- Prior knowledge and experience with firearms preferred
- Understanding of ATF laws and regulations
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Able to share brand knowledge
- Excellent attention to detail
- Willing to cross-train and work in other areas of the store, as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Excellent communication skills
- Basic computer skills
- 12 months Retail experience preferred
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Customer Experience Associate – Firearms/Sporting Goods at the Exchange?
- Greet every customer with eye contact and smile in your authentic way
- Acknowledge every waiting customer as soon as they arrive to the Firearms counter/Sporting Goods department area to let them know you’ll be right with them
- Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
- Ensure customers have an extraordinary experience while shopping
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
Job Qualifications
- Previous experience with Inventory Control procedures preferred
- Prior knowledge and experience with firearms preferred
- Understanding of ATF laws and regulations
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Able to share brand knowledge
- Excellent attention to detail
- Willing to cross-train and work in other areas of the store, as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Excellent communication skills
- Basic computer skills
- 12 months Retail experience preferred
See All 36 Customer Experience Manager Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
Find JobsCustomer Experience Manager Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
Customer Experience Manager Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Retail
- Consumer Goods
- Automotive
- Sports & Recreation
What Georgia Employers Look For
The qualifications that appear most often in customer experience manager jobs across Georgia.
- Bachelor's degree in business, marketing, communications, or a related field required
- Three or more years of experience leading customer experience or service operations teams
- Proven ability to design and execute customer journey mapping and feedback programs
- Proficiency with CRM platforms such as Salesforce, HubSpot, or Zendesk
- Strong data analysis skills for interpreting NPS, CSAT, and customer retention metrics
- Experience collaborating cross-functionally with sales, product, and marketing stakeholders
Customer Experience Manager Jobs in Georgia: Frequently Asked Questions
How do you become a customer experience manager in Georgia?
Most Georgia employers expect a bachelor's degree in business, marketing, or communications, combined with several years of progressive experience in customer service or operations roles. There is no state-issued license required to work as a customer experience manager in Georgia. Candidates who hold certifications such as Certified Customer Experience Professional (CCXP) from the Customer Experience Professionals Association stand out in competitive Atlanta-area markets. Building experience in CRM platforms and measurable program outcomes is the most direct path.
Which companies hire customer experience managers in Georgia?
Employers hiring customer experience managers in Georgia right now include Five Below, TJ Maxx, and Puppy Haven, based on current listings on Migrate Mate as of August 2026. Georgia's concentration of Fortune 500 headquarters, major airlines, and regional healthcare systems means demand for this role stays consistent year-round across both corporate and contact center environments.
Which Georgia cities have the most customer experience manager jobs?
Atlanta, Augusta, and Alpharetta have the most customer experience manager openings in Georgia. Atlanta dominates because it is home to major corporate headquarters in financial services, technology, and logistics, while Savannah and Augusta generate openings tied to growing healthcare networks, port-driven commerce, and regional retail operations that require dedicated customer experience leadership.
Are there remote customer experience manager jobs in Georgia?
Yes, and more than many management roles, because customer experience managers frequently work with data, platforms, and cross-functional teams that do not require a physical presence. About 25% of customer experience manager openings tied to Georgia are remote or hybrid as of August 2026, reflecting broad adoption of distributed work in this function. Roles focused on digital experience strategy and voice-of-customer analytics tend to offer the most remote flexibility.
How can I get hired as a customer experience manager in Georgia with little or no experience?
The most realistic entry path is moving into a customer experience manager role from an adjacent position such as customer success associate, contact center team lead, or service operations coordinator. Large Georgia employers like Chick-fil-A, Equifax, and Cox Enterprises regularly hire associates and coordinators into customer-facing programs that build the skills needed to advance. Completing a CCXP certification or building a documented portfolio of process improvements and satisfaction metrics gives candidates without direct management experience a concrete edge in Georgia applications.
Where can I find and apply to customer experience manager jobs in Georgia?
You can find and apply to customer experience manager jobs in Georgia on Migrate Mate, which lists current Georgia openings from employers actively hiring for this role. Find roles that fit your experience and location, then apply directly to the ones that match.
See All 36 Customer Experience Manager Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
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