Customer Success Specialist Jobs in Virginia

INTRODUCTION

Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world’s top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry!

ROLE AND RESPONSIBILITIES

On-Premise Sales Consultant focused on luxury spirits and estate wines as part of the Oxford Street Merchants team. This knowledgeable and accredited team brings a passion for brand stewardship and storytelling, leaving customers with an unparalleled luxury experience.

Territory to include Alexandria and Arlington areas

Job Duties & Responsibilities:

- Plan and execute luxury consumer events to acquire new business, expose the brand and grow sales.
- Develop and maintain specific Target Accounts list to grow the luxury portfolio in designated territory.
- Drive new luxury placements and increase luxury market share through securing new Points of Distribution in key independent retail and On-Premises accounts.
- Increase by the glass presence within influential accounts.
- Identify iconic/key accounts & develop account performance & activation plans.
- Manage execution of luxury allocations in relationship with key accounts.
- Partner with brand managers and supplier personnel to develop experiences with a focus on events that acquire, sell, and retain consumers.
- Serve as brand/category product knowledge expert. Have expert knowledge on competitor brands and conduct competitive analysis.
- Conduct and plan special events in market.
- Provide specific brand expertise during interactions to leverage growth opportunities.
- Educate the consumer and trade through direct interaction including providing brand expertise/training at consumer, and key account level.
- Provide consumer, channel, and competitive insights. Use insights to collaborate with brand and supplier sales teams to develop innovative programs and ideas.

BASIC QUALIFICATIONS

Required Qualifications:

- Skills & Abilities
- Dynamic and creative storyteller with previous sales experience within the luxury wine or adult beverage industry.
- Industry certifications preferred i.e. WSET II and III, CSW, CSS, Court of Master Sommelier.
- Impeccable time management.
- Ability to multi-task and meet deadlines.
- Must have a valid Driver's License, reliable transportation, and be able to drive/travel through the designated market area.

• Years of Experience
• Proven experience working with iconic, luxury brands and interest in investing in the continued development of luxury brands while building meaningful relationships with top accounts within the on premise channel: resorts, restaurants, and country clubs is ideal.

• 2+ years of Luxury sales experience (Northern VA preferred) with a proven track record of territory growth and development.

• Education

• Bachelor's degree strongly preferred (or analogous industry experience/skills).

Candidate must pass criminal background and MVR.

Worker Sub-Type:

Regular

Time Type:

Full time

Johnson Brothers is committed to providing equal employment opportunity and equal treatment in employment without regard to race, ethnicity, color, religion, gender/gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis in protected by applicable federal, state and local law. Johnson Brothers makes employment decisions based solely on the basis of qualifications for the job.