Service Specialist Jobs in Washington
Service Specialist jobs in Washington are concentrated in Seattle, Bellevue, and Tacoma, where employers like Amazon, Boeing, and Starbucks maintain large operations and hire service specialists across customer solutions, technical support, and account management. Demand is strong at every level, from entry-level customer-facing roles to senior specialists handling complex enterprise accounts. Washington's technology and aerospace industries drive consistent openings year-round, making it one of the more active markets in the country. Find a role that fits below and apply directly.
Find Service Specialist JobsOverview
Showing 5 of 101+ Service Specialist jobs
Description
Our vision is to ensure that “All Washington's children and youth grow up safe and healthy, thriving physically, emotionally, and educationally, nurtured by family and community".
Job Title: CFWSSocial Service Specialist 1-3 In-Training (SSS3)
Location: Colfax, WA
Closes: 10/2/26
Salary: $58,392 - $93,288 Annually. This position may receive 10% assignment pay when the incumbent reaches the goal class of Social Service Specialist 3. This is in addition to the regular base salary; the required duties include performing visits in unregulated environments, such as private residences, to conduct investigations for allegations of abuse and/or neglect to assess the safety of vulnerable children.
We are currently hiring for Permanent and Non-Permanent positions.
We're looking for a proactive Child and Family Welfare Services (CFWS) Social Service Specialist (SSS3) to join our amazing Colfax team. Our office excels at teamwork, including cross-program communication, collaboration, and assistance. We pride ourselves on providing high-quality services to the children and families we serve. If you are passionate about caring for children and providing them support, apply today!
Click here to learn more about DCYF.
The Opportunity:
In this role, you will assess complex family situations, interview children and parents, evaluate child safety, develop plans to protect children in their homes and offer services to children and families.
Some of what you'll do:
- Investigate, assess, and evaluate reports of child abuse.
- Provide ongoing safety and risk assessment of the family throughout the life of the case and take appropriate action to protect children, correct parental deficits through services, and provide support to the family.
- Provide comprehensive and ongoing assessment of casework needs for child, parent(s)/guardian, and foster parent(s) with a focus and priority on child safety.
- Assess the need for out-of-home placement, and work with the family to find the most appropriate placement.
- Monitor the health and safety of children through regular visitation.
- Utilize FAMLINK to document case activities and maintain case records.
- Prepare and document cases for court proceedings.
What we are looking for (Required Qualifications):
The goal class is a Social Service Specialist 3, however, we will consider candidates at the Social Service Specialist 1 and 2 levels, with two different options to meet the qualifications through an In-Training plan.
In-Training Plan Option #1 - Experience with Required Credits OR Degree with the Required Credits
Applicants applying under this training option must have at least four (4) years of on the job social service experience and 30 semester or 45 quarter credits in a Social Service discipline OR a Bachelor’s degree (or higher) in Social Service, Human Service, or Behavioral Science, or any completed Bachelor's degree field that included 30 semester or 45 quarter credits in a Social Service discipline.
- Social Service Specialist 1: Four (4) years of paid work experience in one of the following: caring for children, social care, counseling youth, education, or home visitations AND 30 semester or 45 quarter credits in a Social Service discipline OR a Bachelor’s degree in social services, human services, behavioral sciences, or any degree which includes 30 semester or 45 quarter credits in a Social Service discipline; no experience necessary.
- Social Service Specialist 2: Five (5) years of paid social service experience AND 30 semester or 45 quarter credits in a Social Service discipline OR Bachelor’s degree in social services, human services, behavioral sciences, or any degree which includes 30 semester or 45 quarter credits in a Social Service discipline AND one (1) year of paid social service experience OR a Master's degree in social services, human services, behavioral sciences, or Master’s degree which includes 30 semester or 45 quarter credits in a Social Services discipline AND completed practicum.
- Social Service Specialist 3: Six (6) years of paid social service experience AND 30 semester or 45 quarter credits in a Social Service discipline OR a Bachelor’s degree in social services, human services, behavioral sciences, or any degree that includes 30 semester or 45 quarter credits in a Social Service discipline AND Two (2) years of paid social service experience OR Master's degree in social services, human services, behavioral sciences, or any degree which includes 30 semester or 45 quarter credits in a Social Service discipline AND One (1) year of paid social service experience OR One (1) year of experience as a Social Service Specialist 2. Paid Social Service experience must include at least one year of assessing risk and safety to children and providing direct family-centered practice services.
In-Training Plan Option #2 - Experience or Degree without the Required Credits
This option is for applicants who have four (4) years of paid work experience in one of the following: caring for children, social care, counseling youth, education, or home visitations and do not have 30 semester or 45 quarter credits in the social service field but are willing to obtain them within 18 months of hire OR applicants who have a Bachelor's or Master's degree in an unrelated field and do not have the required 30 semester or 45 quarter hours in the social service field but are willing to obtain them within 18 months of hire.
This option is great for candidates who have some or most of the required credits and only need to complete a few classes to meet this requirement. Applicants who apply under this hiring option will begin employment at the Social Service Specialist 1 level and must complete the educational course requirements within 18 months of hire to advance to the next in-training step.
AND
- The ability to take action to learn and grow.
- The ability to take action to meet the needs of others.
Preferred/Desired Qualifications:
- Prior public child welfare experience.
- Case management experience.
- Demonstrated knowledge of applicable laws, rules, and policies on child protective and child welfare services.
- Demonstrated knowledge of addiction, treatment, relapse prevention, and recovery principles, and/or experience working with individuals with substance use disorder.
- Demonstrated ability to collaborate effectively and build consensus with families, community partners, and professionals around difficult or sensitive topics.
- Experience assessing risk and safety concerning child abuse and neglect or developing safety or service plans with families.
- Ability to organize information to meet FAMLINK documentation requirements.
Salary Ranges:
- Social Service Specialist 1: Range 51 ($58,392 - $78,504)
- Social Service Specialist 2: Range 56 ($66,072 – $88,788)
- Social Service Specialist 3: Range 58 ($69,348 - $93,288)
Worker Core Training (WCT):
As a Social Service Specialist, you are required to successfully complete a mandatory 9.5-week Worker Core Training (WCT). This training provides the foundational knowledge and skills needed to perform core job functions, including assessing risk and safety, supporting child well-being, gathering information, and conducting case and permanency planning. During the training, you will have opportunities to practice these skills through classroom activities, simulation exercises, and debriefs. Upon hire, you will be assigned to the nearest available training cohort. The training includes four (4) weeks at our Seattle training site (scheduled for Weeks 2, 4, 6, and 8). For those eligible for travel from their assigned duty location, DCYF covers hotel accommodations and per diem costs.
The WCT curriculum is designed to prepare Social Service Specialists for the responsibilities of the role, including:
- Understanding the child welfare system
- Familiarity with the Revised Code of Washington (RCW) related to child welfare
- Policies, procedures, and best practices
- Assessing child safety through environmental observation, interviews with children and caregivers, and collateral contacts
- Collecting records and collaborating with community partners, including medical providers, law enforcement, and chemical dependency services
- Completing assessments and documenting case notes
- Writing dependency petitions and court reports
- Preparing for and testifying in court
How do I apply?
Complete your applicant profile and attach the following:
- Transcripts (Unofficial transcripts are acceptable for application submission)
- Cover Letter
- Current resume detailing experience and education.
Supplemental Information:
The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our goal to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.
The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.
Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. This position is included in the bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information: https://wfse.org/
This recruitment may be used to fill multiple vacancies.
This position requires a minimum of at least two years of driving experience and a valid driver’s license.
The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment.
Degrees must be obtained from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA), or a foreign equivalent verified by a NACES-approved organization at naces.org. Foreign Equivalency certification must be attached to the application for degrees obtained outside the U.S.
For more information about this position or if you need an accommodation throughout the application/interview process, please contact DCYF recruiter. If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at (855) 524-5627 or email support@neogov.com. Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at 360-664-1960.
Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214, NGB Form 22 or Predischarge Certification (issued not more than 120 days prior to End of Term of Service (ETS) by date of submission). If claiming preference based on Predischarge Certification, individual will be required to provide their official discharge documentation, such as a DD form 214, NGB form 22, or equivalent, within 30 days after the date of discharge. Please blackout (redact) the social security number before attaching any documents. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.
DCYF participates in the federal E-Verify program. The selected candidate must provide proof of identity and authorization to work in the United States, consistent with E-Verify requirements, on their first day of employment.
Description
Our vision is to ensure that “All Washington's children and youth grow up safe and healthy, thriving physically, emotionally, and educationally, nurtured by family and community".
Job Title: CFWSSocial Service Specialist 1-3 In-Training (SSS3)
Location: Colfax, WA
Closes: 10/2/26
Salary: $58,392 - $93,288 Annually. This position may receive 10% assignment pay when the incumbent reaches the goal class of Social Service Specialist 3. This is in addition to the regular base salary; the required duties include performing visits in unregulated environments, such as private residences, to conduct investigations for allegations of abuse and/or neglect to assess the safety of vulnerable children.
We are currently hiring for Permanent and Non-Permanent positions.
We're looking for a proactive Child and Family Welfare Services (CFWS) Social Service Specialist (SSS3) to join our amazing Colfax team. Our office excels at teamwork, including cross-program communication, collaboration, and assistance. We pride ourselves on providing high-quality services to the children and families we serve. If you are passionate about caring for children and providing them support, apply today!
Click here to learn more about DCYF.
The Opportunity:
In this role, you will assess complex family situations, interview children and parents, evaluate child safety, develop plans to protect children in their homes and offer services to children and families.
Some of what you'll do:
- Investigate, assess, and evaluate reports of child abuse.
- Provide ongoing safety and risk assessment of the family throughout the life of the case and take appropriate action to protect children, correct parental deficits through services, and provide support to the family.
- Provide comprehensive and ongoing assessment of casework needs for child, parent(s)/guardian, and foster parent(s) with a focus and priority on child safety.
- Assess the need for out-of-home placement, and work with the family to find the most appropriate placement.
- Monitor the health and safety of children through regular visitation.
- Utilize FAMLINK to document case activities and maintain case records.
- Prepare and document cases for court proceedings.
What we are looking for (Required Qualifications):
The goal class is a Social Service Specialist 3, however, we will consider candidates at the Social Service Specialist 1 and 2 levels, with two different options to meet the qualifications through an In-Training plan.
In-Training Plan Option #1 - Experience with Required Credits OR Degree with the Required Credits
Applicants applying under this training option must have at least four (4) years of on the job social service experience and 30 semester or 45 quarter credits in a Social Service discipline OR a Bachelor’s degree (or higher) in Social Service, Human Service, or Behavioral Science, or any completed Bachelor's degree field that included 30 semester or 45 quarter credits in a Social Service discipline.
- Social Service Specialist 1: Four (4) years of paid work experience in one of the following: caring for children, social care, counseling youth, education, or home visitations AND 30 semester or 45 quarter credits in a Social Service discipline OR a Bachelor’s degree in social services, human services, behavioral sciences, or any degree which includes 30 semester or 45 quarter credits in a Social Service discipline; no experience necessary.
- Social Service Specialist 2: Five (5) years of paid social service experience AND 30 semester or 45 quarter credits in a Social Service discipline OR Bachelor’s degree in social services, human services, behavioral sciences, or any degree which includes 30 semester or 45 quarter credits in a Social Service discipline AND one (1) year of paid social service experience OR a Master's degree in social services, human services, behavioral sciences, or Master’s degree which includes 30 semester or 45 quarter credits in a Social Services discipline AND completed practicum.
- Social Service Specialist 3: Six (6) years of paid social service experience AND 30 semester or 45 quarter credits in a Social Service discipline OR a Bachelor’s degree in social services, human services, behavioral sciences, or any degree that includes 30 semester or 45 quarter credits in a Social Service discipline AND Two (2) years of paid social service experience OR Master's degree in social services, human services, behavioral sciences, or any degree which includes 30 semester or 45 quarter credits in a Social Service discipline AND One (1) year of paid social service experience OR One (1) year of experience as a Social Service Specialist 2. Paid Social Service experience must include at least one year of assessing risk and safety to children and providing direct family-centered practice services.
In-Training Plan Option #2 - Experience or Degree without the Required Credits
This option is for applicants who have four (4) years of paid work experience in one of the following: caring for children, social care, counseling youth, education, or home visitations and do not have 30 semester or 45 quarter credits in the social service field but are willing to obtain them within 18 months of hire OR applicants who have a Bachelor's or Master's degree in an unrelated field and do not have the required 30 semester or 45 quarter hours in the social service field but are willing to obtain them within 18 months of hire.
This option is great for candidates who have some or most of the required credits and only need to complete a few classes to meet this requirement. Applicants who apply under this hiring option will begin employment at the Social Service Specialist 1 level and must complete the educational course requirements within 18 months of hire to advance to the next in-training step.
AND
- The ability to take action to learn and grow.
- The ability to take action to meet the needs of others.
Preferred/Desired Qualifications:
- Prior public child welfare experience.
- Case management experience.
- Demonstrated knowledge of applicable laws, rules, and policies on child protective and child welfare services.
- Demonstrated knowledge of addiction, treatment, relapse prevention, and recovery principles, and/or experience working with individuals with substance use disorder.
- Demonstrated ability to collaborate effectively and build consensus with families, community partners, and professionals around difficult or sensitive topics.
- Experience assessing risk and safety concerning child abuse and neglect or developing safety or service plans with families.
- Ability to organize information to meet FAMLINK documentation requirements.
Salary Ranges:
- Social Service Specialist 1: Range 51 ($58,392 - $78,504)
- Social Service Specialist 2: Range 56 ($66,072 – $88,788)
- Social Service Specialist 3: Range 58 ($69,348 - $93,288)
Worker Core Training (WCT):
As a Social Service Specialist, you are required to successfully complete a mandatory 9.5-week Worker Core Training (WCT). This training provides the foundational knowledge and skills needed to perform core job functions, including assessing risk and safety, supporting child well-being, gathering information, and conducting case and permanency planning. During the training, you will have opportunities to practice these skills through classroom activities, simulation exercises, and debriefs. Upon hire, you will be assigned to the nearest available training cohort. The training includes four (4) weeks at our Seattle training site (scheduled for Weeks 2, 4, 6, and 8). For those eligible for travel from their assigned duty location, DCYF covers hotel accommodations and per diem costs.
The WCT curriculum is designed to prepare Social Service Specialists for the responsibilities of the role, including:
- Understanding the child welfare system
- Familiarity with the Revised Code of Washington (RCW) related to child welfare
- Policies, procedures, and best practices
- Assessing child safety through environmental observation, interviews with children and caregivers, and collateral contacts
- Collecting records and collaborating with community partners, including medical providers, law enforcement, and chemical dependency services
- Completing assessments and documenting case notes
- Writing dependency petitions and court reports
- Preparing for and testifying in court
How do I apply?
Complete your applicant profile and attach the following:
- Transcripts (Unofficial transcripts are acceptable for application submission)
- Cover Letter
- Current resume detailing experience and education.
Supplemental Information:
The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our goal to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.
The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.
Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. This position is included in the bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information: https://wfse.org/
This recruitment may be used to fill multiple vacancies.
This position requires a minimum of at least two years of driving experience and a valid driver’s license.
The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment.
Degrees must be obtained from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA), or a foreign equivalent verified by a NACES-approved organization at naces.org. Foreign Equivalency certification must be attached to the application for degrees obtained outside the U.S.
For more information about this position or if you need an accommodation throughout the application/interview process, please contact DCYF recruiter. If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at (855) 524-5627 or email support@neogov.com. Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at 360-664-1960.
Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214, NGB Form 22 or Predischarge Certification (issued not more than 120 days prior to End of Term of Service (ETS) by date of submission). If claiming preference based on Predischarge Certification, individual will be required to provide their official discharge documentation, such as a DD form 214, NGB form 22, or equivalent, within 30 days after the date of discharge. Please blackout (redact) the social security number before attaching any documents. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.
DCYF participates in the federal E-Verify program. The selected candidate must provide proof of identity and authorization to work in the United States, consistent with E-Verify requirements, on their first day of employment.
See All 101+ Service Specialist Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
Find Service Specialist JobsService Specialist Jobs by City in Washington
Where Washington roles are concentrated, by current openings.
Service Specialist Job Market in Washington
A snapshot from current Washington openings, updated as new roles post.
Who's Hiring
- State of Washington15
- O'Reilly Auto Parts12
- Sherwin-Williams10
- ICCU6
- Washington State Health Care Authority6
Top Industries Hiring
- Government & Public Sector
- Insurance
- Science & Research
- Technology & Software
- Healthcare & Medical Services
What Washington Employers Look For
The qualifications that appear most often in service specialist jobs across Washington.
- High school diploma or equivalent with two or more years of customer service experience
- Demonstrated ability to resolve customer issues using company systems and escalation protocols
- Proficiency with CRM platforms such as Salesforce or ServiceNow in a live service environment
- Strong written and verbal communication skills for multi-channel customer interactions
- Ability to meet Washington state background check requirements for regulated service environments
- Experience collaborating with cross-functional teams including sales, operations, and technical support
Service Specialist Jobs in Washington: Frequently Asked Questions
How do you become a service specialist in Washington?
Most service specialist roles in Washington require a high school diploma and prior customer service experience, with no state-issued license needed for the majority of positions. Employers in regulated industries such as financial services or healthcare may require role-specific certifications like Series 6 or industry-recognized credentials. Washington's large technology employers often provide internal onboarding programs, and community colleges across the state offer customer service and business communication courses that strengthen applications.
Which companies hire service specialists in Washington?
Washington service specialist roles are posted by State of Washington, O'Reilly Auto Parts, and Sherwin-Williams and others right now, based on current listings on Migrate Mate as of September 2026. Washington's concentration of technology, aerospace, and retail headquarters means openings appear across a wide range of industries with varying specialization requirements.
Which Washington cities have the most service specialist jobs?
Spokane, Seattle, and Kent have the most service specialist openings in Washington. Seattle and Bellevue lead because of the dense cluster of corporate headquarters and technology campuses in the Puget Sound region, while Tacoma draws openings from logistics, healthcare, and regional operations centers that serve the broader South Sound market.
Are there remote service specialist jobs in Washington?
Yes, and more than many comparable roles. About 38% of service specialist openings tied to Washington are remote or hybrid as of September 2026, reflecting how much of the work is phone and digital-based. Roles focused on account management, technical support triage, and customer success are the most likely to offer fully remote or flexible arrangements.
How can I get hired as a service specialist in Washington with little or no experience?
The most realistic entry path is applying for customer service associate or service coordinator roles at Washington's large retail and technology employers, which regularly hire without prior specialist experience. Amazon operates customer service associate programs in Washington that serve as a common starting point, and companies like Nordstrom and Starbucks hire entry-level service staff into structured training tracks. Earning a customer service certification through Bellevue College or South Seattle College gives candidates a measurable edge when competing against similarly positioned applicants.
Where can I find and apply to service specialist jobs in Washington?
You can find and apply to service specialist jobs in Washington on Migrate Mate, which lists current Washington openings. Find the roles that fit your background and apply directly to the employers posting them.
See All 101+ Service Specialist Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
Find Service Specialist Jobs