Service Specialist Jobs in Missouri
Service Specialist jobs in Missouri are in steady demand, concentrated in financial services, insurance, telecommunications, and healthcare administration, with openings at every level from entry-level customer-facing roles to senior technical specialists. The largest hiring activity is in St. Louis, Kansas City, and Springfield, where employers like Edward Jones, Cerner (Oracle Health), and Shelter Insurance maintain major operations and ongoing service specialist needs. The most sought-after specialties in Missouri right now are financial services support, IT service desk, and insurance claims processing. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 84+ Service Specialist jobs
Why Join Our Team?
At Master’s Transportation, you’ll join a growing, privately owned company with more than 30 years of experience delivering trusted commercial transportation solutions nationwide. With one of the country’s largest fleets and locations across the U.S., we provide customized sales, rental, leasing, financing, service, and repair solutions for organizations in education, hospitality, senior living, camps, and other industries. Our team is driven by excellence, integrity, safety, and a solution-oriented mindset. If you’re looking for a place where your work matters, your ideas are valued, and you can grow with a company that is helping move people and organizations forward, we’d like to meet you.
Benefits
- Generous paid time off and 12 paid holidays.
- Competitive medical, dental, and vision insurance options.
- Company-paid life insurance and short- and long-term disability benefits.
- 401(k) retirement plan with company match. Immediate vesting.
- Flexible Spending Account and Health Savings Account options.
- Employee discounts on travel, entertainment, and more.
- Ongoing investment in employee growth and development.
Job Title: Senior Parts Specialist
Classification: Non-Exempt
Reports To: Director of Parts
Position Type: Full Time
Work Schedule: Monday-Friday, daytime hours
Work Location: Headquarters, Kansas City, MO
Job Summary: The Senior Parts Specialist provides advanced parts support for Master’s Transportation’s Service Department by accurately identifying, sourcing, ordering, receiving, and distributing parts needed for customer repairs and internal service work. This role serves as a primary resource for complex parts research, order issues, vendor coordination, inventory accuracy, and technical guidance. The Senior Parts Specialist works closely with service technicians, service advisors, customers, and suppliers to minimize repair delays, maintain dependable parts availability, and deliver responsive service. This position does not have direct supervisory responsibility but may train team members, coordinate day-to-day priorities, and support consistent use of department procedures and systems.
Essential Functions:
- Identify and verify automotive, bus, truck, and commercial vehicle parts using vehicle information, technical specifications, catalogs, diagrams, inventory systems, and vendor resources.
- Source and order parts for customer repairs, warranty work, preventive maintenance, and internal Service Department needs while balancing availability, quality, cost, and delivery requirements.
- Serve as a senior technical resource for service technicians, service advisors, customers, and other team members on complex parts identification, substitutions, compatibility, and sourcing questions.
- Monitor open parts requests, purchase orders, backorders, special orders, and delivery timelines; communicate status updates and escalate risks that may delay service work.
- Coordinate with approved suppliers and alternate vendors to confirm pricing, availability, lead times, freight, and order accuracy.
- Receive, inspect, label, store, stage, and distribute parts in accordance with department procedures, inventory controls, and repair-order requirements.
- Ensure parts are accurately issued, transferred, returned, and credited to the correct repair order, customer account, or inventory location.
- Research and resolve discrepancies involving incorrect, damaged, missing, duplicated, or delayed parts, including returns, exchanges, warranty claims, and vendor credits.
- Support inventory accuracy through cycle counts, stock organization, bin maintenance, replenishment review, obsolete inventory identification, and investigation of variances.
- Review parts transactions and supporting documentation for completeness, accuracy, proper authorization, and compliance with established procedures.
- Maintain organized records of orders, quotes, packing slips, returns, vendor communications, inventory adjustments, and follow-up items.
- Coordinate daily parts priorities with Service Department leadership based on repair schedules, technician needs, customer commitments, and operational urgency.
- Train and guide team members on parts lookup methods, inventory technology, documentation standards, and department procedures without direct supervisory authority.
- Identify recurring sourcing, inventory, pricing, and workflow issues and recommend practical improvements to department leadership.
- Build effective working relationships with internal partners, customers, and vendors through accurate information, timely follow-up, and professional service.
- Perform other duties as assigned to support Service Department efficiency and customer satisfaction.
Competencies:
- Advanced automotive and commercial vehicle parts knowledge.
- Parts research, identification, sourcing, and compatibility verification.
- Inventory control and transaction accuracy.
- Prioritization and coordination in a fast-paced service environment.
- Problem-solving, follow-through, and escalation management.
- Professional communication and customer service.
- Vendor coordination and relationship management.
- Proficiency with parts catalogs, inventory systems, and computer-based lookup tools.
- Ability to train and guide others without direct supervisory authority.
Supervisory Responsibilities:
This position does not have direct reports or formal people-management responsibilities. The role may provide day-to-day guidance, training, and workflow support to Parts and Service team members.
Work Environment:
Service Department, parts warehouse, and shop environment.
Physical Demands:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Required Education/Experience/Certifications:
- High School Diploma, GED, or equivalent.
- Five or more years of experience in parts, customer service, inventory, or automotive service support.
- Strong working knowledge of automotive or heavy-duty parts, systems, and sourcing practices.
- Experience coordinating workflow, resolving escalations, or supporting operational processes in a team environment.
- Proficiency using parts catalogs, inventory systems, and computer-based lookup tools.
Preferred Education/Experience/Certifications:
- Experience in the automotive, truck, bus, or commercial vehicle parts industry.
- Prior experience serving as a lead, subject matter expert, trainer, or primary escalation resource.
- Experience with inventory controls, vendor coordination, and process improvement initiatives.
Travel Requirements
None
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
AAP/EEO Statement
Master’s Transportation is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. Master's Transportation is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.
Why Join Our Team?
At Master’s Transportation, you’ll join a growing, privately owned company with more than 30 years of experience delivering trusted commercial transportation solutions nationwide. With one of the country’s largest fleets and locations across the U.S., we provide customized sales, rental, leasing, financing, service, and repair solutions for organizations in education, hospitality, senior living, camps, and other industries. Our team is driven by excellence, integrity, safety, and a solution-oriented mindset. If you’re looking for a place where your work matters, your ideas are valued, and you can grow with a company that is helping move people and organizations forward, we’d like to meet you.
Benefits
- Generous paid time off and 12 paid holidays.
- Competitive medical, dental, and vision insurance options.
- Company-paid life insurance and short- and long-term disability benefits.
- 401(k) retirement plan with company match. Immediate vesting.
- Flexible Spending Account and Health Savings Account options.
- Employee discounts on travel, entertainment, and more.
- Ongoing investment in employee growth and development.
Job Title: Senior Parts Specialist
Classification: Non-Exempt
Reports To: Director of Parts
Position Type: Full Time
Work Schedule: Monday-Friday, daytime hours
Work Location: Headquarters, Kansas City, MO
Job Summary: The Senior Parts Specialist provides advanced parts support for Master’s Transportation’s Service Department by accurately identifying, sourcing, ordering, receiving, and distributing parts needed for customer repairs and internal service work. This role serves as a primary resource for complex parts research, order issues, vendor coordination, inventory accuracy, and technical guidance. The Senior Parts Specialist works closely with service technicians, service advisors, customers, and suppliers to minimize repair delays, maintain dependable parts availability, and deliver responsive service. This position does not have direct supervisory responsibility but may train team members, coordinate day-to-day priorities, and support consistent use of department procedures and systems.
Essential Functions:
- Identify and verify automotive, bus, truck, and commercial vehicle parts using vehicle information, technical specifications, catalogs, diagrams, inventory systems, and vendor resources.
- Source and order parts for customer repairs, warranty work, preventive maintenance, and internal Service Department needs while balancing availability, quality, cost, and delivery requirements.
- Serve as a senior technical resource for service technicians, service advisors, customers, and other team members on complex parts identification, substitutions, compatibility, and sourcing questions.
- Monitor open parts requests, purchase orders, backorders, special orders, and delivery timelines; communicate status updates and escalate risks that may delay service work.
- Coordinate with approved suppliers and alternate vendors to confirm pricing, availability, lead times, freight, and order accuracy.
- Receive, inspect, label, store, stage, and distribute parts in accordance with department procedures, inventory controls, and repair-order requirements.
- Ensure parts are accurately issued, transferred, returned, and credited to the correct repair order, customer account, or inventory location.
- Research and resolve discrepancies involving incorrect, damaged, missing, duplicated, or delayed parts, including returns, exchanges, warranty claims, and vendor credits.
- Support inventory accuracy through cycle counts, stock organization, bin maintenance, replenishment review, obsolete inventory identification, and investigation of variances.
- Review parts transactions and supporting documentation for completeness, accuracy, proper authorization, and compliance with established procedures.
- Maintain organized records of orders, quotes, packing slips, returns, vendor communications, inventory adjustments, and follow-up items.
- Coordinate daily parts priorities with Service Department leadership based on repair schedules, technician needs, customer commitments, and operational urgency.
- Train and guide team members on parts lookup methods, inventory technology, documentation standards, and department procedures without direct supervisory authority.
- Identify recurring sourcing, inventory, pricing, and workflow issues and recommend practical improvements to department leadership.
- Build effective working relationships with internal partners, customers, and vendors through accurate information, timely follow-up, and professional service.
- Perform other duties as assigned to support Service Department efficiency and customer satisfaction.
Competencies:
- Advanced automotive and commercial vehicle parts knowledge.
- Parts research, identification, sourcing, and compatibility verification.
- Inventory control and transaction accuracy.
- Prioritization and coordination in a fast-paced service environment.
- Problem-solving, follow-through, and escalation management.
- Professional communication and customer service.
- Vendor coordination and relationship management.
- Proficiency with parts catalogs, inventory systems, and computer-based lookup tools.
- Ability to train and guide others without direct supervisory authority.
Supervisory Responsibilities:
This position does not have direct reports or formal people-management responsibilities. The role may provide day-to-day guidance, training, and workflow support to Parts and Service team members.
Work Environment:
Service Department, parts warehouse, and shop environment.
Physical Demands:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Required Education/Experience/Certifications:
- High School Diploma, GED, or equivalent.
- Five or more years of experience in parts, customer service, inventory, or automotive service support.
- Strong working knowledge of automotive or heavy-duty parts, systems, and sourcing practices.
- Experience coordinating workflow, resolving escalations, or supporting operational processes in a team environment.
- Proficiency using parts catalogs, inventory systems, and computer-based lookup tools.
Preferred Education/Experience/Certifications:
- Experience in the automotive, truck, bus, or commercial vehicle parts industry.
- Prior experience serving as a lead, subject matter expert, trainer, or primary escalation resource.
- Experience with inventory controls, vendor coordination, and process improvement initiatives.
Travel Requirements
None
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
AAP/EEO Statement
Master’s Transportation is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. Master's Transportation is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.
See All 84 Service Specialist Jobs in Missouri
Find roles in Missouri that match your experience and apply in just a few clicks.
Find Service Specialist JobsService Specialist Jobs by City in Missouri
Where Missouri roles are concentrated, by current openings.
Service Specialist Job Market in Missouri
A snapshot from current Missouri openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Healthcare & Medical Services
What Missouri Employers Look For
The qualifications that appear most often in service specialist jobs across Missouri.
- Associate or bachelor's degree in business, communications, or a related field preferred
- One or more years of customer service or technical support experience in a professional setting
- Proficiency with CRM platforms, ticketing systems, or enterprise software used in Missouri industries
- Strong written and verbal communication skills for client-facing or cross-department coordination
- Ability to manage multiple service requests simultaneously in a high-volume environment
- Familiarity with industry-specific compliance standards relevant to Missouri financial or healthcare sectors
Service Specialist Jobs in Missouri: Frequently Asked Questions
How do you become a service specialist in Missouri?
Most service specialist roles in Missouri require a high school diploma or associate degree at minimum, with a bachelor's degree preferred for positions in financial services, insurance, or healthcare administration. Some specializations carry additional requirements: financial services specialists may need FINRA Series licenses, while insurance-focused roles may require a Missouri Department of Commerce and Insurance producer license. Employers typically provide on-the-job training, and relevant certifications in customer success or IT service management strengthen candidacy.
Which companies hire service specialists in Missouri?
Companies currently hiring service specialists in Missouri include O'Reilly Auto Parts, Sherwin-Williams, and SSM Health Physical Therapy, per current listings on Migrate Mate as of September 2026. Missouri's concentration of financial services headquarters, regional insurance carriers, and large healthcare systems means service specialist demand remains consistent across multiple industries throughout the year.
Which Missouri cities have the most service specialist jobs?
The Missouri cities with the most service specialist openings are Kansas City, St. Louis, and Springfield. St. Louis leads due to its dense concentration of financial services firms, healthcare networks, and corporate headquarters, while Kansas City's insurance industry and technology sector drive strong demand there, and Springfield's regional anchor employers in healthcare and retail services account for its share of openings.
Are there remote service specialist jobs in Missouri?
Yes, and they are more available than in many comparable roles. About 46% of service specialist openings tied to Missouri are remote or hybrid as of September 2026, reflecting the desk-based and communication-centered nature of much of the work. The parts of the role most likely to be remote include account management, customer success coordination, and IT service desk support, where physical presence is rarely required.
How can I get hired as a service specialist in Missouri with little or no experience?
The most realistic entry path is applying to associate or junior service representative roles at Missouri's large financial services and insurance employers, which regularly hire candidates without direct experience. Edward Jones runs structured entry-level training programs in St. Louis, and regional insurance carriers like Shelter Insurance in Columbia offer new-hire development tracks. Adjacent roles such as customer service representative, administrative coordinator, or call center associate are common stepping stones. Completing a relevant certification in customer success or IT service management before applying gives candidates a measurable edge.
Where can I find and apply to service specialist jobs in Missouri?
You can find and apply to service specialist jobs in Missouri on Migrate Mate, which lists current Missouri openings updated regularly. Search the available roles, identify the ones that match your background and target industry, and apply directly through each listing. No account or profile setup is required to search and apply.
See All 84 Service Specialist Jobs in Missouri
Find roles in Missouri that match your experience and apply in just a few clicks.
Find Service Specialist Jobs