Service Specialist Jobs in Missouri
Service Specialist jobs in Missouri are in steady demand, concentrated in financial services, insurance, telecommunications, and healthcare administration, with openings at every level from entry-level customer-facing roles to senior technical specialists. The largest hiring activity is in St. Louis, Kansas City, and Springfield, where employers like Edward Jones, Cerner (Oracle Health), and Shelter Insurance maintain major operations and ongoing service specialist needs. The most sought-after specialties in Missouri right now are financial services support, IT service desk, and insurance claims processing. Scan the live roles below and apply to whichever ones fit.
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The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store’s installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Work with installers/professional customers to develop sales relationships.
Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner.
Ensure delivery vehicles are serviced and maintained according to company standards.
Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices.
Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers.
Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store.
Ensures customers’ new core and warranty returns are picked up and credited in a timely manner.
Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly.
Assist on front counter as needed and, on the retail counter as needed.
Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed.
Assist with customer labor claims, making sure they are processed quickly and efficiently.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Strong background in mechanics.
Above average communication skills.
Desired:
Hands-on knowledge of automotive repairs.
ASE Certification.
Fluency in multiple languages (Spanish is highly desired).
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call 417-862-2674, ext. 68901, and provide your requested accommodation, and position details.
Consistent with internal policy and applicable law, the Company electronically monitors the use of Company-provided systems, including telephone conversations and transmissions, Internet access and usage, and electronic mail and transmissions. The Company additionally employs video cameras in common internal and external areas.
The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store’s installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Work with installers/professional customers to develop sales relationships.
Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner.
Ensure delivery vehicles are serviced and maintained according to company standards.
Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices.
Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers.
Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store.
Ensures customers’ new core and warranty returns are picked up and credited in a timely manner.
Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly.
Assist on front counter as needed and, on the retail counter as needed.
Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed.
Assist with customer labor claims, making sure they are processed quickly and efficiently.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Strong background in mechanics.
Above average communication skills.
Desired:
Hands-on knowledge of automotive repairs.
ASE Certification.
Fluency in multiple languages (Spanish is highly desired).
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call 417-862-2674, ext. 68901, and provide your requested accommodation, and position details.
Consistent with internal policy and applicable law, the Company electronically monitors the use of Company-provided systems, including telephone conversations and transmissions, Internet access and usage, and electronic mail and transmissions. The Company additionally employs video cameras in common internal and external areas.
See All 90 Service Specialist Jobs in Missouri
Find roles in Missouri that match your experience and apply in just a few clicks.
Find Service Specialist JobsService Specialist Jobs by City in Missouri
Where Missouri roles are concentrated, by current openings.
Service Specialist Job Market in Missouri
A snapshot from current Missouri openings, updated as new roles post.
Who's Hiring
- O'Reilly Auto Parts15
- SSM Health Physical Therapy9
- Sherwin-Williams6
- Select Medical3
- Select Physical Therapy3
Top Industries Hiring
- Healthcare & Medical Services
What Missouri Employers Look For
The qualifications that appear most often in service specialist jobs across Missouri.
- Associate or bachelor's degree in business, communications, or a related field preferred
- One or more years of customer service or technical support experience in a professional setting
- Proficiency with CRM platforms, ticketing systems, or enterprise software used in Missouri industries
- Strong written and verbal communication skills for client-facing or cross-department coordination
- Ability to manage multiple service requests simultaneously in a high-volume environment
- Familiarity with industry-specific compliance standards relevant to Missouri financial or healthcare sectors
Service Specialist Jobs in Missouri: Frequently Asked Questions
How do you become a service specialist in Missouri?
Most service specialist roles in Missouri require a high school diploma or associate degree at minimum, with a bachelor's degree preferred for positions in financial services, insurance, or healthcare administration. Some specializations carry additional requirements: financial services specialists may need FINRA Series licenses, while insurance-focused roles may require a Missouri Department of Commerce and Insurance producer license. Employers typically provide on-the-job training, and relevant certifications in customer success or IT service management strengthen candidacy.
Which companies hire service specialists in Missouri?
Companies currently hiring service specialists in Missouri include O'Reilly Auto Parts, SSM Health Physical Therapy, and Sherwin-Williams, per current listings on Migrate Mate as of November 2026. Missouri's concentration of financial services headquarters, regional insurance carriers, and large healthcare systems means service specialist demand remains consistent across multiple industries throughout the year.
Which Missouri cities have the most service specialist jobs?
The Missouri cities with the most service specialist openings are Kansas City, St. Louis, and Springfield. St. Louis leads due to its dense concentration of financial services firms, healthcare networks, and corporate headquarters, while Kansas City's insurance industry and technology sector drive strong demand there, and Springfield's regional anchor employers in healthcare and retail services account for its share of openings.
Are there remote service specialist jobs in Missouri?
Yes, and they are more available than in many comparable roles. About 17% of service specialist openings tied to Missouri are remote or hybrid as of November 2026, reflecting the desk-based and communication-centered nature of much of the work. The parts of the role most likely to be remote include account management, customer success coordination, and IT service desk support, where physical presence is rarely required.
How can I get hired as a service specialist in Missouri with little or no experience?
The most realistic entry path is applying to associate or junior service representative roles at Missouri's large financial services and insurance employers, which regularly hire candidates without direct experience. Edward Jones runs structured entry-level training programs in St. Louis, and regional insurance carriers like Shelter Insurance in Columbia offer new-hire development tracks. Adjacent roles such as customer service representative, administrative coordinator, or call center associate are common stepping stones. Completing a relevant certification in customer success or IT service management before applying gives candidates a measurable edge.
Where can I find and apply to service specialist jobs in Missouri?
You can find and apply to service specialist jobs in Missouri on Migrate Mate, which lists current Missouri openings updated regularly. Search the available roles, identify the ones that match your background and target industry, and apply directly through each listing. No account or profile setup is required to search and apply.
See All 90 Service Specialist Jobs in Missouri
Find roles in Missouri that match your experience and apply in just a few clicks.
Find Service Specialist Jobs