Customer Service Lead Jobs in Missouri

Customer Service Lead jobs in Missouri are open across Kansas City, Springfield, and Columbia and other Missouri metros, with employers like Dollar General, Bass Pro Shops, and Tractor Supply hiring at every experience level. Find a role that fits below and apply directly.

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Overview

Open roles131+
Top employerDollar General
Top cityKansas City, MO
Cities hiring84
Work type97% On-site
Top industryRetail

Showing 5 of 131+ Customer Service Lead jobs

BlueScope Buildings North America, Inc.
Associate Sales Lead
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BlueScope Buildings North America, Inc.
Added 5d ago
Associate Sales Lead
BlueScope Buildings North America, Inc.
Kansas City, Missouri
Sales
Customer Service & Support
Account Management
Customer Support
On-Site
Bachelor's

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JPMorganChase
Branch Operations Lead
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JPMorganChase
Added 5d ago
Branch Operations Lead
JPMorganChase
Springfield, Missouri
Customer Service & Support
Account Management
Business Operations
Retail Banking & Branch Management
On-Site
High School

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JPMorganChase
Branch Operations Lead
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JPMorganChase
Added 6d ago
Branch Operations Lead
JPMorganChase
Lees Summit, Missouri
Customer Service & Support
Account Management
Business Operations
Retail Banking & Branch Management
On-Site
High School

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JPMorganChase
Branch Operations Lead
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JPMorganChase
Added 1w ago
Branch Operations Lead
JPMorganChase
St Louis, Missouri
Customer Service & Support
Account Management
Business Operations
Retail Banking & Branch Management
On-Site
High School

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CoxHealth
Team Lead Patient Access
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CoxHealth
Added 1w ago
Team Lead Patient Access
CoxHealth
Springfield, Missouri
Customer Service & Support
Healthcare Administration
Medical Coding & Billing
Patient Services & Wellbeing
On-Site
High School
10,000+

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See All 131+ Customer Service Lead Jobs in Missouri

Find roles in Missouri that match your experience and apply in just a few clicks.

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Customer Service Lead Jobs by City in Missouri

Where Missouri roles are concentrated, by current openings.

Kansas City
12 jobs
Springfield
11 jobs
Columbia
8 jobs
St. Louis
8 jobs
Boonville
3 jobs
Branson
3 jobs
Chesterfield
3 jobs
Dittmer
2 jobs
Moberly
2 jobs

Customer Service Lead Job Market in Missouri

A snapshot from current Missouri openings, updated as new roles post.

Who's Hiring

  • Dollar General
    Dollar General45
  • Bass Pro Shops
    Bass Pro Shops7
  • Tractor Supply
    Tractor Supply7
  • Club Car Wash
    Club Car Wash6
  • American Eagle Outfitters
    American Eagle Outfitters5

Top Industries Hiring

  • Retail86
  • Food & Beverage7
  • Healthcare & Medical Services7
  • Insurance7
  • Manufacturing7

What Missouri Employers Look For

The qualifications that appear most often in customer service lead jobs across Missouri.

  • 2 or more years of customer service experience with at least 1 year in a supervisory or lead role
  • Proficiency with CRM and ticketing platforms such as Salesforce, Zendesk, or ServiceNow
  • Demonstrated ability to coach, onboard, and performance-manage frontline customer service agents
  • Strong written and verbal communication skills for escalation handling and cross-department coordination
  • High school diploma or equivalent required, with an associate or bachelor's degree preferred by many employers
  • Familiarity with workforce management tools and the ability to create or adjust agent schedules

Customer Service Lead Jobs in Missouri: Frequently Asked Questions

How many customer service lead jobs are there in Missouri?

There are 131+ customer service lead openings in Missouri on Migrate Mate as of June 2026, with the most roles in Kansas City, Springfield, and Columbia. New positions post regularly as employers across Missouri hire.

How much do customer service leads make in Missouri?

Customer service leads in Missouri earn a median of about $63,050 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $42,090 for the lowest 10% to over $100,300 for the top 10%. Pay rises with experience, specialty, and employer.

Which Missouri cities have the most customer service lead jobs?

Kansas City, Springfield, and Columbia have the most customer service lead openings in Missouri right now, with additional roles spread across smaller metros statewide.

Which companies hire customer service leads in Missouri?

Employers hiring customer service leads in Missouri include Dollar General, Bass Pro Shops, and Tractor Supply, based on current listings on Migrate Mate as of June 2026.

Are there remote customer service lead jobs in Missouri?

Yes. About 3% of customer service lead openings tied to Missouri are remote or hybrid as of June 2026. The rest are on-site roles based in Missouri metros.

How do I apply for customer service lead jobs in Missouri?

You can apply to customer service lead jobs in Missouri directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Missouri location, then apply to each one that fits.

See All 131+ Customer Service Lead Jobs in Missouri

Find roles in Missouri that match your experience and apply in just a few clicks.

Find Customer Service Lead Jobs