Customer Service Lead Jobs in Arizona
Customer Service Lead jobs in Arizona concentrate in retail, financial services, telecommunications, and healthcare administration, with consistent hiring at every level from front-line team lead to senior operations supervisor. Phoenix, Tucson, and Scottsdale are the largest hiring metros, home to established employers such as American Express, Verizon, and Banner Health, all of which maintain large customer operations centers in the state. Escalation management, workforce coaching, and omnichannel support oversight are the most in-demand specialties across Arizona listings. Scan the live roles below and apply to whichever ones fit.
Find Customer Service Lead JobsOverview
Showing 5 of 27+ Customer Service Lead jobs
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people.
Customer Experience Lead & Route Sales Associate – 1-800-GOT-JUNK? Tucson
Location: Tucson, AZ
Position Type: Full-Time (Weekday & Weekend shifts available)
Pay & Earning Potential: $15.50/hr base + uncapped profit share + customer tips (Earn up to $27.00+/hour total compensation!)
Work Active. Earn Big. Fast-Track Your Career in Tucson!
Are you tired of staring at a computer screen or doing repetitive warehouse shifts? Do you want a high-energy, fun, outdoorsy job where no two days are the same, you get paid to stay in shape, and your hustle directly controls your paycheck?
Join our 1-800-GOT-JUNK? Tucson team! Operated by Southwind, an award-winning franchise group recognized as a Best Place to Work, we are growing fast in Southern Arizona. We're looking for motivated, energetic, and outgoing individuals who are ready to work hard, have fun, and build a real career path!
Why You'll Love Working With Us
- Uncapped Earning Potential: Earn an average of $25.00- $27.00+ per hour through a reliable base wage ($15.50/hr), uncapped profit sharing and tips
- Get Paid to Stay Fit: Ditch the gym membership! Stay active, outdoors, and moving every day while exploring Tucson.
- Rapid Career Progression: We promote 100% based on merit and performance, not tenure. Over 85% of our General Managers started right on the trucks!
- Paid Professional Training: No previous junk removal experience required. We train you in high-value transferable skills—consultative sales, customer service, leadership, and route operations.
- Full Benefits Package: Health, Dental, and Vision coverage, plus retirement/401(k) options for full-time team members.
- 100% Covered DOT Certification: We arrange and cover 100% of the cost for your required commercial vehicle DOT Medical Card.
- Epic Team Culture: Work alongside high-energy team partners in a supportive, competitive, and celebratory environment with daily challenges and team incentives.
What Makes This Job Fun & Exciting
Every day is an adventure. You and your Truck Team partner will head out across Tucson to deliver exceptional customer experiences. You will:
- Drive cool company trucks along assigned service routes.
- Meet interesting new people face-to-face every day.
- Deliver on-site estimates, solve logistics "puzzles," and close sales on the spot.
- Safely remove, haul, and sort unwanted items.
- Make a positive community impact by donating and recycling items responsibly to keep waste out of landfills.
Career Advancement & Progression Pathways
At Southwind and 1-800-GOT-JUNK?, we don't just offer jobs—we build careers. If you bring the drive, we provide the ladder!
Your Career Advancement Pathway:
- Truck Team Member / Customer Experience Lead: Master route sales, hands-on customer interactions, and daily truck operations.
- Certified Sales Leader (CSL): Take charge of on-site revenue generation, high-value estimates, and team sales goals.
- Senior Sales Leader / Operations Lead: Coach junior teammates, manage daily route efficiency, and run field operations.
- Director of Operations / Director of People Development: Oversee multi-truck operations, team development, and location culture.
- General Manager: Manage full business unit P&Ls and lead market operations!
What We're Looking For
- Age & Driver's License: Must be 21+ years old with a valid driver's license and clean driving history.
- Physical Capability: Active, high-energy, and able to repeatedly lift 50–75+ lbs throughout an active shift.
- Schedule Availability: Full-time availability (4–5 shifts per week, including 1 mandatory weekend shift).
- Customer-First Mindset: Outgoing, personable, reliable, and excited to communicate with customers and close sales.
- Growth Mindset: Coachable, competitive, and driven by performance-based earnings.
Ready to Turn Effort into Earnings?
Don't settle for an ordinary job when you can build an exceptional career! Apply today to join the 1-800-GOT-JUNK? Tucson team and take the first step toward your future.
Southwind and 1-800-GOT-JUNK? are proud to be Equal Opportunity, Affirmative Action, and Veteran-friendly employers.
Mission Statement: Anything is possible. Invest in people. Change the world.
Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people.
Customer Experience Lead & Route Sales Associate – 1-800-GOT-JUNK? Tucson
Location: Tucson, AZ
Position Type: Full-Time (Weekday & Weekend shifts available)
Pay & Earning Potential: $15.50/hr base + uncapped profit share + customer tips (Earn up to $27.00+/hour total compensation!)
Work Active. Earn Big. Fast-Track Your Career in Tucson!
Are you tired of staring at a computer screen or doing repetitive warehouse shifts? Do you want a high-energy, fun, outdoorsy job where no two days are the same, you get paid to stay in shape, and your hustle directly controls your paycheck?
Join our 1-800-GOT-JUNK? Tucson team! Operated by Southwind, an award-winning franchise group recognized as a Best Place to Work, we are growing fast in Southern Arizona. We're looking for motivated, energetic, and outgoing individuals who are ready to work hard, have fun, and build a real career path!
Why You'll Love Working With Us
- Uncapped Earning Potential: Earn an average of $25.00- $27.00+ per hour through a reliable base wage ($15.50/hr), uncapped profit sharing and tips
- Get Paid to Stay Fit: Ditch the gym membership! Stay active, outdoors, and moving every day while exploring Tucson.
- Rapid Career Progression: We promote 100% based on merit and performance, not tenure. Over 85% of our General Managers started right on the trucks!
- Paid Professional Training: No previous junk removal experience required. We train you in high-value transferable skills—consultative sales, customer service, leadership, and route operations.
- Full Benefits Package: Health, Dental, and Vision coverage, plus retirement/401(k) options for full-time team members.
- 100% Covered DOT Certification: We arrange and cover 100% of the cost for your required commercial vehicle DOT Medical Card.
- Epic Team Culture: Work alongside high-energy team partners in a supportive, competitive, and celebratory environment with daily challenges and team incentives.
What Makes This Job Fun & Exciting
Every day is an adventure. You and your Truck Team partner will head out across Tucson to deliver exceptional customer experiences. You will:
- Drive cool company trucks along assigned service routes.
- Meet interesting new people face-to-face every day.
- Deliver on-site estimates, solve logistics "puzzles," and close sales on the spot.
- Safely remove, haul, and sort unwanted items.
- Make a positive community impact by donating and recycling items responsibly to keep waste out of landfills.
Career Advancement & Progression Pathways
At Southwind and 1-800-GOT-JUNK?, we don't just offer jobs—we build careers. If you bring the drive, we provide the ladder!
Your Career Advancement Pathway:
- Truck Team Member / Customer Experience Lead: Master route sales, hands-on customer interactions, and daily truck operations.
- Certified Sales Leader (CSL): Take charge of on-site revenue generation, high-value estimates, and team sales goals.
- Senior Sales Leader / Operations Lead: Coach junior teammates, manage daily route efficiency, and run field operations.
- Director of Operations / Director of People Development: Oversee multi-truck operations, team development, and location culture.
- General Manager: Manage full business unit P&Ls and lead market operations!
What We're Looking For
- Age & Driver's License: Must be 21+ years old with a valid driver's license and clean driving history.
- Physical Capability: Active, high-energy, and able to repeatedly lift 50–75+ lbs throughout an active shift.
- Schedule Availability: Full-time availability (4–5 shifts per week, including 1 mandatory weekend shift).
- Customer-First Mindset: Outgoing, personable, reliable, and excited to communicate with customers and close sales.
- Growth Mindset: Coachable, competitive, and driven by performance-based earnings.
Ready to Turn Effort into Earnings?
Don't settle for an ordinary job when you can build an exceptional career! Apply today to join the 1-800-GOT-JUNK? Tucson team and take the first step toward your future.
Southwind and 1-800-GOT-JUNK? are proud to be Equal Opportunity, Affirmative Action, and Veteran-friendly employers.
Mission Statement: Anything is possible. Invest in people. Change the world.
Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!
See All 27 Customer Service Lead Jobs in Arizona
Find roles in Arizona that match your experience and apply in just a few clicks.
Find Customer Service Lead JobsCustomer Service Lead Jobs by City in Arizona
Where Arizona roles are concentrated, by current openings.
Customer Service Lead Job Market in Arizona
A snapshot from current Arizona openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Retail
What Arizona Employers Look For
The qualifications that appear most often in customer service lead jobs across Arizona.
- Two or more years of experience in a customer service or contact center role
- Demonstrated ability to coach, mentor, or supervise a team of service representatives
- Proficiency with CRM platforms such as Salesforce or ServiceNow
- Strong conflict resolution skills with experience handling escalated customer issues
- High school diploma or equivalent required, associate or bachelor's degree preferred
- Familiarity with call center metrics including CSAT, AHT, and first-call resolution rates
Customer Service Lead Jobs in Arizona: Frequently Asked Questions
How do you become a customer service lead in Arizona?
Most customer service lead roles in Arizona require no state-issued license, so the path runs through experience rather than credentialing. Employers typically expect a history in customer-facing roles followed by a shift into informal leadership, such as acting as a floor mentor or handling escalations. Completing a professional certificate in customer experience or contact center management strengthens an application, and Arizona-based community colleges like Mesa Community College offer related business and communications programs.
Which companies hire customer service leads in Arizona?
Employers hiring customer service leads in Arizona right now include Bashas' Supermarkets, COBBLESTONE AUTO SPA, and Circle K, based on current listings on Migrate Mate as of September 2026. Arizona's concentration of financial services operations, insurance companies, and large healthcare networks means demand stays active across multiple industries throughout the year.
Which Arizona cities have the most customer service lead jobs?
Phoenix, Mesa, and Tempe account for the largest share of customer service lead openings in Arizona. Phoenix dominates because it hosts major corporate contact centers for financial services and telecom firms, while Tucson and Scottsdale draw consistent hiring from healthcare systems and regional insurance operations that have established service hubs there.
Are there remote customer service lead jobs in Arizona?
Yes, and more than many management roles, since customer service lead work is largely phone- and screen-based rather than tied to a physical location. About 33% of customer service lead openings tied to Arizona are remote or hybrid as of September 2026, reflecting broad employer comfort with distributed service teams. Coaching, quality monitoring, and scheduling responsibilities are the duties most commonly performed fully remotely.
How can I get hired as a customer service lead in Arizona with little or no experience?
The most realistic path is starting as a customer service representative at a large Arizona employer and moving into a lead role by taking on escalations and peer mentoring. Companies like American Express and Banner Health run structured advancement programs that identify high performers for team lead positions without requiring prior supervisory experience. Earning a customer service or contact center certificate from an Arizona community college and gaining familiarity with CRM tools gives candidates a measurable edge when applying internally or externally.
Where can I find and apply to customer service lead jobs in Arizona?
You can find and apply to customer service lead jobs in Arizona on Migrate Mate, which lists current openings across the state. Search the listings, find the roles that match your experience and location, and apply directly to the ones that fit.
See All 27 Customer Service Lead Jobs in Arizona
Find roles in Arizona that match your experience and apply in just a few clicks.
Find Customer Service Lead Jobs