Client Manager Jobs in Arizona

Clear Channel Outdoor

Job Summary:

The Regional Manager, Client Partnerships optimizes overall revenue opportunities across the business by managing specific inbound revenue and key accounts in line with regional growth strategies. This role is the primary point of contact and subject matter expert of regional market assets for clients and multi-market sellers.

Job Responsibilities

• Assists in creating strategies for developing new and deepening existing business:
  • Oversees the coordination and follow-up for agencies and direct clients, including, but not limited to, market rides, presentations, entertaining, and other after-campaign actions within the region.
  • Calls on and interfaces with national advertisers as a subject matter expert on market assets.
  • Responds to questions and requests in a timely manner to drive revenue and sustain excellent direct client relations.
  • Works with the Campaign Strategists and multi-market sellers to provide intelligence on how to best sell a market/region, seeking opportunities to increase revenue by providing additional options or solutions for future campaigns.

• Provides high-quality information on the local market, assisting in proposal strategies, maximizing market inventory, and providing tactical inventory coverage options.
• Develops and supports an account plan with sales owner for the region and regional contacts in accordance with the national strategy and national sales teams.
• Develops relationships with key local influencers as assigned to drive awareness of CCOA differentiation and performance, and keeping current with status of client needs.
• Maintains a list of in-market contacts and customers for national accounts to ensure clarity around customer decision mapping and key touch points.
• Ensures the integrity of the market Playbook including sales inventory, rates, and sales strategies within CCOA’s Sales & Proposal systems.
• Monitors the region’s import activity market/region’s import activity, including outstanding proposals and pipeline.
• Manages post-contract activity; coordinates and ensures fulfillment of client campaigns including materials, production execution and posting instructions. Acts quickly to resolve issues when they arise.
• Manages, coaches, and develops the import sales specialists, and holds them accountable against metrics and customer expectations, provides recognition and feedback to maximize performance
• Performs other duties as assigned.

Job Qualifications

Education and Experience

• Bachelor’s degree in business or related field preferred, or equivalent combination of education, training, experience, or military experience.
• Five (5) + years in a successful sales, advertising, or marketing services organization.
• Three (3) + years of supervisory experience preferred.
• Deep knowledge of the outdoor advertising business & competitive environment, national strategy, pricing, budget, rate & occupancy impacts in the local market/regional preferred.

Skills

• Knowledge of Out of Home products, revenue and expense drivers preferred.
• Demonstrated insight into “sell and win the market” and an ability to guide others on competitive dynamics.
• Proficiency in market geography and the ability to navigate the market / region for client ride presentations.
• Proficiency in Microsoft Office software applications (i.e., Word, Excel, Outlook, and PowerPoint).

Competencies

• 
  Business Perspective: Using an understanding of business issues, processes, and outcomes to enhance business performance.
• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and effectively gets message across.
• Inspiring Others: Energizing and inspiring others to strive for excellence and commit to common goals and purposes, creating a sense of self-efficacy, resilience, and persistence in followers.
• Negotiating: Seeking to resolve different perspectives or matters of dispute by discovering shared interests and finding mutually acceptable solutions.
• Organizational Awareness: Understanding the workings, structure, culture, as well as the distribution of power within and beyond the organization; utilizing this understanding to solve problems and achieve desired outcomes.
• Revenue and Profitability Management: Managing the revenue stream, using internal (organizational) and external (industry, market) sources of information to achieve the organization's chosen value proposition and maximize profitability.
• Strategic Sales Planning: Identifying and developing business opportunities that are consistent with the long-term strategic plans of the organization.

Physical Demands

The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee must have the ability to sit and/or stand at a desk for a minimum of eight (8) hours a day and complete tasks requiring repetitive use of hands.
• The employee must have the ability to lift and move items up to fifteen pounds. Employee must have the ability to see written documents, computer screens and to adjust focus.
• This job is performed in a temperature-controlled office environment.

Other Requirements

• Able to travel up to 20% of the time for meetings and market rides.
• Has a valid driver’s license.
• Access to a reliable vehicle.

Location

Phoenix, AZ: 2325 East Camelback Road, Suite 250, 85016

Position Type

Regular

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.