Customer Experience Manager Jobs in Arizona
Customer Experience Manager jobs in Arizona are consistently active, with strong demand concentrated in retail, financial services, technology, and healthcare sectors, and openings ranging from entry-level customer experience coordinator roles through senior director positions. Phoenix, Scottsdale, and Tempe are the primary hiring centers, with well-established employers such as Honeywell, American Express, and Banner Health maintaining significant customer experience operations across the state. The most in-demand specializations include digital customer journey management, voice-of-customer program leadership, and omnichannel service strategy. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 24+ Customer Experience Manager jobs
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Job Description
- High school diploma or equivalent
- Typically at least three years of Contact Center customer service experience, and has successfully completed and applied training for entry-level roles
- Effective problem-solving and negotiation skills
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Proven time management skills and ability to multitask
- Experience interacting positively with unsatisfied customers
- Good communication skills including speaking clearly, articulately and accurately while using a pleasant tone and common conversational courtesies
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Location expectations
This role is designated as U.S. home-based remote.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $26.39
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Job Description
- High school diploma or equivalent
- Typically at least three years of Contact Center customer service experience, and has successfully completed and applied training for entry-level roles
- Effective problem-solving and negotiation skills
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Proven time management skills and ability to multitask
- Experience interacting positively with unsatisfied customers
- Good communication skills including speaking clearly, articulately and accurately while using a pleasant tone and common conversational courtesies
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Location expectations
This role is designated as U.S. home-based remote.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $26.39
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
See All 24 Customer Experience Manager Jobs in Arizona
Find roles in Arizona that match your experience and apply in just a few clicks.
Find JobsCustomer Experience Manager Jobs by City in Arizona
Where Arizona roles are concentrated, by current openings.
Customer Experience Manager Job Market in Arizona
A snapshot from current Arizona openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Retail
What Arizona Employers Look For
The qualifications that appear most often in customer experience manager jobs across Arizona.
- Bachelor's degree in business administration, marketing, communications, or a related field
- Three or more years of experience in customer experience, service operations, or a related role
- Demonstrated ability to lead cross-functional teams and manage frontline staff
- Proficiency with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics
- Experience analyzing customer satisfaction metrics including NPS, CSAT, and CES
- Strong written and verbal communication skills suited to executive and frontline audiences
Customer Experience Manager Jobs in Arizona: Frequently Asked Questions
How do you become a customer experience manager in Arizona?
Most customer experience manager roles in Arizona require a bachelor's degree in business, marketing, communications, or a related discipline, though some employers accept equivalent professional experience in lieu of a degree. There is no state-issued license or Arizona-specific certification required for this role. Candidates typically move into management after building experience in customer service, account management, or operations, and professional credentials such as the Certified Customer Experience Professional designation can strengthen an application.
Which companies hire customer experience managers in Arizona?
Employers hiring customer experience managers in Arizona right now include PetSmart, U.S. Bank, and Five Below, based on current listings on Migrate Mate as of August 2026. Arizona's concentration of financial services headquarters, large healthcare systems, and regional technology operations makes it one of the more consistent markets for this role in the Southwest.
Which Arizona cities have the most customer experience manager jobs?
Phoenix, Scottsdale, and Tempe have the most customer experience manager openings in Arizona. Phoenix drives the largest share of listings given its concentration of corporate headquarters, call center operations, and regional offices for national financial services, healthcare, and retail firms, while Scottsdale and Tempe contribute through their growing technology and professional services sectors.
Are there remote customer experience manager jobs in Arizona?
Yes, and more than many management roles, because customer experience work is largely desk-based and conducted through digital platforms and data systems. About 71% of customer experience manager openings tied to Arizona are remote or hybrid as of August 2026. The functions most commonly performed remotely include customer journey analysis, voice-of-customer reporting, and cross-functional program management.
How can I get hired as a customer experience manager in Arizona with little or no experience?
The most realistic entry path is moving into a customer experience coordinator or customer success associate role at a mid-size Arizona company and building toward management from there. Large Arizona employers such as American Express and Banner Health run structured associate and rotational programs that develop candidates for leadership roles. Adjacent roles in customer service, retail operations, or account support at Arizona-based firms give candidates the frontline exposure hiring managers look for, and completing a Certified Customer Experience Professional course demonstrates initiative.
Where can I find and apply to customer experience manager jobs in Arizona?
You can find and apply to customer experience manager jobs in Arizona on Migrate Mate, which lists current Arizona openings across industries and experience levels. Find roles that fit your background and apply directly to employers without creating an account or signing up.
See All 24 Customer Experience Manager Jobs in Arizona
Find roles in Arizona that match your experience and apply in just a few clicks.
Find Jobs