Customer Success Director Jobs in Missouri
Customer Success Director jobs in Missouri are concentrated in Kansas City and St. Louis, where companies like Cerner (now Oracle Health), Mastercard, and Emerson Electric maintain large technology and enterprise software operations that routinely hire at the director level. Demand is strongest in SaaS platform management, enterprise account retention, and B2B professional services, reflecting the state's growing technology and financial services sectors. Openings range from first-time directors stepping up from senior manager roles to seasoned leaders overseeing regional customer success teams. See the openings below and apply to the ones that match your experience.
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Everway Strategies, a sales and development firm, seeks a Customer Success Associate to innovate AT&T’s reach. You’ll talk to customers through sales, ensuring every interaction reflects AT&T’s commitment to service. The Customer Success Associate's professionalism will foster trust, while their mindset expands AT&T’s influence.
As a Customer Success Associate, you get trained from day one on how to connect with our customers. You’ll practice sales under supervision, then step out on your own once you have the sales rhythm down. The Customer Success Associate explains AT&T internet and data plans in plain terms and turns interest into signed sales.
Responsibilities of the Customer Success Associate
- Meet customers and help them understand how AT&T services can improve their daily connectivity and overall experience.
- Identify customer needs quickly and present AT&T plans in simple, relatable terms that support confident decision‑making.
- Act as a dependable contact by offering helpful guidance, resolving concerns, and supporting smooth transitions into new services.
- Maintain strong performance by staying focused on AT&T customer metrics and adapting communication to each customer.
- Combine service and sales by turning customer conversations into opportunities to introduce AT&T’s most relevant solutions.
- Reinforce AT&T’s reputation by delivering respectful, solution-focused sales interactions that build trust and long‑term satisfaction.
Qualifications of the Customer Success Associate
- Strong interest in customer service or sales is a plus; no prior experience needed.
- Motivated to meet daily and weekly sales goals within assigned territories.
- Approaches customer concerns with confidence, offering AT&T alternatives that fit.
Pay: $800.00 - $1,300.00 per week
Work Location: In person
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Find JobsCustomer Success Director Jobs by City in Missouri
Where Missouri roles are concentrated, by current openings.
Customer Success Director Job Market in Missouri
A snapshot from current Missouri openings, updated as new roles post.
Who's Hiring
What Missouri Employers Look For
The qualifications that appear most often in customer success director jobs across Missouri.
- Bachelor's degree in business, communications, or a related field required
- Five or more years of customer success or account management experience required
- Proven experience managing enterprise or mid-market B2B client portfolios
- Demonstrated ability to lead and develop customer success teams of five or more
- Proficiency with CRM platforms such as Salesforce or Gainsight
- Strong cross-functional collaboration skills with sales, product, and support teams
Customer Success Director Jobs in Missouri: Frequently Asked Questions
How do you become a customer success director in Missouri?
Customer success director is not a licensed or state-regulated role in Missouri, so there is no state board or credential required to work in this position. Most Missouri employers expect a bachelor's degree in business, communications, or a related field, combined with several years of progressively senior customer success or account management experience. Earning a certification such as the Customer Success Association's CSM credential can strengthen a candidacy, particularly at Missouri's larger technology and financial services employers.
Which companies hire customer success directors in Missouri?
Missouri customer success director roles are posted by Wolters Kluwer, SS&C, and Vertage and others right now, based on current listings on Migrate Mate as of November 2026. Kansas City and St. Louis anchor most of the hiring, with technology, healthcare IT, and financial services firms making up the largest share of open director-level positions.
Which Missouri cities have the most customer success director jobs?
St. Louis, Clayton, and Missouri have the most customer success director openings in Missouri. Kansas City leads because of its dense concentration of enterprise software, fintech, and healthcare technology firms, while St. Louis draws demand from large corporate headquarters and the region's growing SaaS and professional services sector.
Are there remote customer success director jobs in Missouri?
Yes, and more than most fields, since customer success director work is primarily conducted through digital communication, platform analytics, and virtual client meetings. About 67% of customer success director openings tied to Missouri are remote or hybrid as of November 2026, making it one of the more flexible senior roles in the state. Strategic account reviews and executive business reviews are the parts of the role most commonly handled fully remotely.
How can I get hired as a customer success director in Missouri with little or no experience?
The most realistic path is moving into a customer success manager role first, then building toward director-level responsibilities over time. Missouri-based technology companies in Kansas City and St. Louis regularly hire customer success managers and senior account managers from adjacent roles such as implementation consultant, solutions engineer, or support team lead. Completing a recognized customer success certification, building a portfolio of measurable retention or expansion results, and targeting companies that have established CS team structures gives candidates without a formal director title the strongest foundation for making the transition.
Where can I find and apply to customer success director jobs in Missouri?
You can find and apply to customer success director jobs in Missouri on Migrate Mate, which lists current Missouri openings updated regularly. Search for roles that match your industry background and experience level, then apply directly to the ones that fit.
See All 14 Customer Success Director Jobs in Missouri
Find roles in Missouri that match your experience and apply in just a few clicks.
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