Customer Specialist Jobs in Washington
Customer Specialist jobs in Washington are concentrated in technology services, retail banking, healthcare administration, and e-commerce, with demand at every level from entry-level support to senior account roles. Most hiring is in Seattle, Bellevue, and Spokane, where companies like Amazon, Microsoft, and Kaiser Permanente Washington maintain large, ongoing customer-facing operations. The highest demand is in technical support, patient account services, and SaaS client success. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 76+ Customer Specialist jobs
Champion Window - Customer Support Specialist (on-site position)
As a Customer Support Specialist, you will work with customer support concerns, including scheduling warranty appointments, ordering parts, and maintain customer records through the process of installation and service.
NOT a reomote position - on-site position.
Responsibilities:
- Answer incoming customer experience support concerns including promptly returning messages via phone, text and email
- Make outbound calls to customers to provide updates on installation and service status
- Schedule warranty appointments for the Service Department
- Enter and maintain all customer records and job-related information into CRM Database
- Provide work orders to Service Measure Tech daily
- Audit orders for accuracy after confirmation is uploaded
- Generate and distribute Uninstalled and Accounts Receivable reports prior to scheduled meeting
- Provide support for PSG/CSC for assigned division(s)
- Manage routine customer concerns and help facilitate escalated customer concerns and ensure timely resolution
- Process electronic credit card and check payments
- Assist with receiving product(s) in CRM Database and/or F&O
- Support division(s) in Accounts Receivable collections and management
- Other duties as assigned
- High school diploma or GED equivalent
- 5 year’s customer support experience preferred
- Experience in the home improvement industry a plus
- Must be service-oriented team player with high a high energy level; capable of multi-tasking, self-direction and working well with others
- Able to communicate clearly both verbal and written; customer service/multi-phone line experience helpful
- Excellent work ethic, solid attendance record and attention to detail
- Excellent written and oral communication skills including phone skills
Champion Window is an Equal Employment Opportunity Employer
If you need assistance with completing the online application due to a disability, please contact Champion Window.
Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career.
Champion Window - Customer Support Specialist (on-site position)
As a Customer Support Specialist, you will work with customer support concerns, including scheduling warranty appointments, ordering parts, and maintain customer records through the process of installation and service.
NOT a reomote position - on-site position.
Responsibilities:
- Answer incoming customer experience support concerns including promptly returning messages via phone, text and email
- Make outbound calls to customers to provide updates on installation and service status
- Schedule warranty appointments for the Service Department
- Enter and maintain all customer records and job-related information into CRM Database
- Provide work orders to Service Measure Tech daily
- Audit orders for accuracy after confirmation is uploaded
- Generate and distribute Uninstalled and Accounts Receivable reports prior to scheduled meeting
- Provide support for PSG/CSC for assigned division(s)
- Manage routine customer concerns and help facilitate escalated customer concerns and ensure timely resolution
- Process electronic credit card and check payments
- Assist with receiving product(s) in CRM Database and/or F&O
- Support division(s) in Accounts Receivable collections and management
- Other duties as assigned
- High school diploma or GED equivalent
- 5 year’s customer support experience preferred
- Experience in the home improvement industry a plus
- Must be service-oriented team player with high a high energy level; capable of multi-tasking, self-direction and working well with others
- Able to communicate clearly both verbal and written; customer service/multi-phone line experience helpful
- Excellent work ethic, solid attendance record and attention to detail
- Excellent written and oral communication skills including phone skills
Champion Window is an Equal Employment Opportunity Employer
If you need assistance with completing the online application due to a disability, please contact Champion Window.
Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career.
See All 76 Customer Specialist Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
Find Customer Specialist JobsCustomer Specialist Jobs by City in Washington
Where Washington roles are concentrated, by current openings.
Customer Specialist Job Market in Washington
A snapshot from current Washington openings, updated as new roles post.
Who's Hiring
- Sherwin-Williams10
- State of Washington5
- CarMax4
- JCPenney3
- Amazon Web Services3
Top Industries Hiring
- Technology & Software
- Distribution & Wholesale
What Washington Employers Look For
The qualifications that appear most often in customer specialist jobs across Washington.
- Proven experience handling inbound customer inquiries by phone, chat, or email
- Proficiency with CRM platforms such as Salesforce, Zendesk, or ServiceNow
- Strong written and verbal communication skills in a professional setting
- Ability to meet performance metrics including resolution time and satisfaction scores
- Experience working in a team environment within retail, tech, or healthcare industries
- High school diploma or equivalent required, with a preference for associate or bachelor's degree
Customer Specialist Jobs in Washington: Frequently Asked Questions
How do you become a customer specialist in Washington?
Most Washington employers require a high school diploma or GED at minimum, with many preferring some college coursework or an associate degree in business or communications. No state-issued license is required for most customer specialist roles in Washington. Candidates who complete customer service certificate programs through community colleges like Bellevue College or Spokane Falls Community College, and who build familiarity with CRM tools, are consistently preferred by Washington employers.
Which companies hire customer specialists in Washington?
Employers hiring customer specialists in Washington right now include Sherwin-Williams, State of Washington, and CarMax, based on current listings on Migrate Mate as of September 2026. Washington's large technology and healthcare sectors mean many of these openings are in technical support and patient account services roles.
Which Washington cities have the most customer specialist jobs?
Seattle, Vancouver, and Spokane have the most customer specialist openings in Washington. Seattle and Bellevue drive the bulk of demand through their dense concentration of technology firms and financial services companies, while Spokane supports steady hiring through regional healthcare systems and insurance operations that serve eastern Washington and the broader Inland Northwest.
Are there remote customer specialist jobs in Washington?
Yes, and more than many fields, since most customer specialist work is desk-based and communication-driven. About 22% of customer specialist openings tied to Washington are remote or hybrid as of September 2026, reflecting how well the role adapts to distributed work. Technical support and SaaS client success roles are the most consistently available in remote or hybrid formats.
How can I get hired as a customer specialist in Washington with little or no experience?
The most realistic entry path is applying to associate or tier-one support roles at Washington's large technology and healthcare employers, where structured onboarding programs are common. Amazon and Kaiser Permanente Washington both run new-hire training pipelines that bring candidates up to speed without prior industry experience. Lateral moves from retail sales, call center, or front desk reception roles are recognized by Washington hiring managers as directly relevant, and completing a CRM fundamentals certificate from Bellevue College strengthens any application.
Where can I find and apply to customer specialist jobs in Washington?
You can find and apply to customer specialist jobs in Washington on Migrate Mate, which lists current Washington openings. Search the roles available, find the ones that match your background and location, and apply directly to the ones that fit.
See All 76 Customer Specialist Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
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