Customer Specialist Jobs in Washington
Customer Specialist jobs in Washington are concentrated in technology services, retail banking, healthcare administration, and e-commerce, with demand at every level from entry-level support to senior account roles. Most hiring is in Seattle, Bellevue, and Spokane, where companies like Amazon, Microsoft, and Kaiser Permanente Washington maintain large, ongoing customer-facing operations. The highest demand is in technical support, patient account services, and SaaS client success. Scan the live roles below and apply to whichever ones fit.
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As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you. You’ll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.
You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back.
With Orkin’s award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant.
Ready to start a career with staying power? Apply now!
As a Customer Service Specialist, you’ll play a pivotal role in ensuring every customer has an experience that’s the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
You will…
- Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
- Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules—don’t worry, we will train you!
- Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
- Use your sharp listening skills and probing questions to identify the customer’s concern and evaluate their needs
- Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
- Reschedule unserviced accounts within 24 hours
- Participate in quality assurance processes, programs and initiatives
- Safeguards customer’s privacy and other proprietary information
- Competitive earnings ranging from $22 to $24 per hour
- Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
- 401(k) plan with company match, employee stock purchase plan
- Paid vacation, holidays, and sick leave
- Employee discounts, tuition reimbursement, dependent scholarship awards
- Industry leading, quality, comprehensive training program
- Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
- The Pest Management Industry is growing – and is a recession resistant line of business
- You have a service-oriented mindset that leads you to build loyalty and trust with clients
- You hold yourself responsible to commitments
- You value being part of a team
- You want to join a company that supports the community
- Orkin is financially stable and growing as the largest subsidiary of Rollins (NYSE: ROL), headquartered in Atlanta, GA
Are you ready to join the Best in Pests?
Qualifications:- Previous experience in Customer Service or Sales preferred
- High School Diploma or equivalent required
- Excellent interpersonal and communication skills
- Basic computer skills in various software and web-based applications
- Proficient in Microsoft Office
- Strong attention to detail and follow through
- Demonstrated ability to prioritize tasks and manage time efficiently
Physical Demands / Working Environment:
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
- Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time
- Be able to regularly lift and/or move up to 25 pounds
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
See All 58 Customer Specialist Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
Find Customer Specialist JobsCustomer Specialist Jobs by City in Washington
Where Washington roles are concentrated, by current openings.
Customer Specialist Job Market in Washington
A snapshot from current Washington openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Technology & Software
- Distribution & Wholesale
- Biotechnology & Pharmaceuticals
- E-Commerce & Online Marketplaces
What Washington Employers Look For
The qualifications that appear most often in customer specialist jobs across Washington.
- Proven experience handling inbound customer inquiries by phone, chat, or email
- Proficiency with CRM platforms such as Salesforce, Zendesk, or ServiceNow
- Strong written and verbal communication skills in a professional setting
- Ability to meet performance metrics including resolution time and satisfaction scores
- Experience working in a team environment within retail, tech, or healthcare industries
- High school diploma or equivalent required, with a preference for associate or bachelor's degree
Customer Specialist Jobs in Washington: Frequently Asked Questions
How do you become a customer specialist in Washington?
Most Washington employers require a high school diploma or GED at minimum, with many preferring some college coursework or an associate degree in business or communications. No state-issued license is required for most customer specialist roles in Washington. Candidates who complete customer service certificate programs through community colleges like Bellevue College or Spokane Falls Community College, and who build familiarity with CRM tools, are consistently preferred by Washington employers.
Which companies hire customer specialists in Washington?
Employers hiring customer specialists in Washington right now include Sherwin-Williams, State of Washington, and JCPenney, based on current listings on Migrate Mate as of August 2026. Washington's large technology and healthcare sectors mean many of these openings are in technical support and patient account services roles.
Which Washington cities have the most customer specialist jobs?
Seattle, Spokane, and Sequim have the most customer specialist openings in Washington. Seattle and Bellevue drive the bulk of demand through their dense concentration of technology firms and financial services companies, while Spokane supports steady hiring through regional healthcare systems and insurance operations that serve eastern Washington and the broader Inland Northwest.
Are there remote customer specialist jobs in Washington?
Yes, and more than many fields, since most customer specialist work is desk-based and communication-driven. About 50% of customer specialist openings tied to Washington are remote or hybrid as of August 2026, reflecting how well the role adapts to distributed work. Technical support and SaaS client success roles are the most consistently available in remote or hybrid formats.
How can I get hired as a customer specialist in Washington with little or no experience?
The most realistic entry path is applying to associate or tier-one support roles at Washington's large technology and healthcare employers, where structured onboarding programs are common. Amazon and Kaiser Permanente Washington both run new-hire training pipelines that bring candidates up to speed without prior industry experience. Lateral moves from retail sales, call center, or front desk reception roles are recognized by Washington hiring managers as directly relevant, and completing a CRM fundamentals certificate from Bellevue College strengthens any application.
Where can I find and apply to customer specialist jobs in Washington?
You can find and apply to customer specialist jobs in Washington on Migrate Mate, which lists current Washington openings. Search the roles available, find the ones that match your background and location, and apply directly to the ones that fit.
See All 58 Customer Specialist Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
Find Customer Specialist Jobs