Customer Specialist Jobs in Seattle, WA
Customer Specialist jobs in Seattle are concentrated in South Lake Union, Capitol Hill, and the Financial District, with strong demand from technology, healthcare, and e-commerce sectors. Employers hiring right now include Amazon Web Services, Zenoti, and iRobot. Find a role that fits below and apply directly.
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Champion Window - Customer Support Specialist (on-site position)
As a Customer Support Specialist, you will work with customer support concerns, including scheduling warranty appointments, ordering parts, and maintain customer records through the process of installation and service.
NOT a reomote position - on-site position.
Responsibilities:
- Answer incoming customer experience support concerns including promptly returning messages via phone, text and email
- Make outbound calls to customers to provide updates on installation and service status
- Schedule warranty appointments for the Service Department
- Enter and maintain all customer records and job-related information into CRM Database
- Provide work orders to Service Measure Tech daily
- Audit orders for accuracy after confirmation is uploaded
- Generate and distribute Uninstalled and Accounts Receivable reports prior to scheduled meeting
- Provide support for PSG/CSC for assigned division(s)
- Manage routine customer concerns and help facilitate escalated customer concerns and ensure timely resolution
- Process electronic credit card and check payments
- Assist with receiving product(s) in CRM Database and/or F&O
- Support division(s) in Accounts Receivable collections and management
- Other duties as assigned
- High school diploma or GED equivalent
- 5 year’s customer support experience preferred
- Experience in the home improvement industry a plus
- Must be service-oriented team player with high a high energy level; capable of multi-tasking, self-direction and working well with others
- Able to communicate clearly both verbal and written; customer service/multi-phone line experience helpful
- Excellent work ethic, solid attendance record and attention to detail
- Excellent written and oral communication skills including phone skills
Champion Window is an Equal Employment Opportunity Employer
If you need assistance with completing the online application due to a disability, please contact Champion Window.
Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career.
Champion Window - Customer Support Specialist (on-site position)
As a Customer Support Specialist, you will work with customer support concerns, including scheduling warranty appointments, ordering parts, and maintain customer records through the process of installation and service.
NOT a reomote position - on-site position.
Responsibilities:
- Answer incoming customer experience support concerns including promptly returning messages via phone, text and email
- Make outbound calls to customers to provide updates on installation and service status
- Schedule warranty appointments for the Service Department
- Enter and maintain all customer records and job-related information into CRM Database
- Provide work orders to Service Measure Tech daily
- Audit orders for accuracy after confirmation is uploaded
- Generate and distribute Uninstalled and Accounts Receivable reports prior to scheduled meeting
- Provide support for PSG/CSC for assigned division(s)
- Manage routine customer concerns and help facilitate escalated customer concerns and ensure timely resolution
- Process electronic credit card and check payments
- Assist with receiving product(s) in CRM Database and/or F&O
- Support division(s) in Accounts Receivable collections and management
- Other duties as assigned
- High school diploma or GED equivalent
- 5 year’s customer support experience preferred
- Experience in the home improvement industry a plus
- Must be service-oriented team player with high a high energy level; capable of multi-tasking, self-direction and working well with others
- Able to communicate clearly both verbal and written; customer service/multi-phone line experience helpful
- Excellent work ethic, solid attendance record and attention to detail
- Excellent written and oral communication skills including phone skills
Champion Window is an Equal Employment Opportunity Employer
If you need assistance with completing the online application due to a disability, please contact Champion Window.
Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career.
See All 76 Customer Specialist Jobs in Seattle
Find roles in Seattle that match your experience and apply in just a few clicks.
Find Customer Specialist JobsCustomer Specialist Job Market in Seattle
Who's Hiring
- Amazon Web Services21
- Zenoti7
- iRobot7
- Recology7
- Rippling7
Top Industries Hiring
- Technology & Software
- Distribution & Wholesale
Customer Specialist Jobs in Seattle: Frequently Asked Questions
How do I get a customer specialist job in Seattle?
The strongest entry point in Seattle is targeting its technology and cloud services companies in South Lake Union, where customer specialist roles are plentiful and turnover is steady. Healthcare systems and e-commerce operations also hire consistently. Candidates who can demonstrate experience with CRM platforms, de-escalation, and handling high-volume accounts stand out. Tailoring your application to a company's specific product or service line gives you a clear edge in Seattle's competitive market.
Which companies hire customer specialists in Seattle?
Companies currently hiring customer specialists in Seattle include Amazon Web Services, Zenoti, and iRobot, per current listings on Migrate Mate as of September 2026. Seattle's employer mix skews heavily toward enterprise tech firms, regional healthcare networks, and consumer retail brands with large local operations.
Are there remote customer specialist jobs in Seattle?
Yes, though availability depends on the role type: desk-based and account management positions are frequently remote, while roles tied to in-person service or retail floors are not. About 25% of customer specialist openings tied to Seattle are remote or hybrid as of September 2026. Technology and SaaS employers in Seattle offer the highest concentration of fully remote customer specialist positions.
How can I get a customer specialist job in Seattle with little or no experience?
The most realistic entry path in Seattle is through retail or hospitality operations, where major employers regularly hire candidates with no formal experience and promote internally into specialist roles. Seattle's many regional healthcare clinics and credit unions also hire entry-level customer service associates who can move into specialist positions. Familiarity with tools like Salesforce or Zendesk, even through free certifications, noticeably strengthens applications in Seattle's tech-adjacent hiring environment.
Which industries hire the most customer specialists in Seattle?
Most customer specialist openings in Seattle sit in Technology & Software and Distribution & Wholesale, per current listings on Migrate Mate as of September 2026. Seattle's role as a hub for cloud computing, life sciences, and direct-to-consumer retail drives consistent demand across those sectors throughout the year.
Related Jobs in Washington
See All 76 Customer Specialist Jobs in Seattle
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