Customer Service Representative Jobs in Indiana
Customer Service Representative jobs in Indiana are concentrated in Indianapolis, Fort Wayne, and Bloomington, where call centers, insurance carriers, and healthcare networks generate steady demand for both in-person and remote-capable roles. Companies with a durable Indiana presence include Salesforce, Eli Lilly, and Anthem Blue Cross Blue Shield, all of which maintain large customer-facing operations in the state. The most in-demand specialties are healthcare customer support, financial services account management, and technical helpdesk assistance. Find a role that fits below and apply directly.
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Showing 5 of 105+ Customer Service Representative jobs
Indianapolis, IN, US, 46204
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Indiana Department of Health (IDOH):
The Indiana Department of Health’s mission is to promote, protect, and improve the health and safety of all Hoosiers so that they can reach their optimal health regardless of where they live, learn, work, or play.
Role Overview:
This position is overall responsible for the accurate and timely handling of large amounts of data pertaining to the Vital Records for those citizens with connections to the State of Indiana. This position involves research for problem solving and interaction with, including, but not limited to, citizens, family members, attorneys, placement agencies, government agencies, and local health departments in assuring accurate records are being issued to those qualified to receive information they are requesting from the state relative to birth, death and marriage certificates.
Salary:
The salary for this position traditionally starts at $34,216.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.
A Day in the Life:
The essential functions of this role are as follows:
- Compile information relative to the assigned program area.
- Coordinate correspondence for information requests.
- Organize and maintain current and historical files related to the program.
- Organize program reports, applications, and maintain consultative services.
- Maintain and organize program assets.
- Prepare all program related training materials.
The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
What You'll Need for Success:
Individuals in this role should minimally be able to articulate or demonstrate the following:
- General knowledge of the program area.
- Basic knowledge of the rules and regulations pertaining to the assigned program area and its affects upon other agency operations.
- Ability to gather and compile program materials.
- Ability to communicate effectively.
- Ability to operate effectively in a group decision-making process.
- Tact in dealing with other agency personnel and the public.
- Basic knowledge of accounting principles.
A degree is not required.
Individuals should have the ability to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports:
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account, which includes bi-weekly state contribution
- Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
- Two (2) fully-funded pension plan options
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
- 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
- Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation, personal, and sick leave time off
- 12 paid holidays, 14 on election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parking for most positions Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
Indianapolis, IN, US, 46204
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Indiana Department of Health (IDOH):
The Indiana Department of Health’s mission is to promote, protect, and improve the health and safety of all Hoosiers so that they can reach their optimal health regardless of where they live, learn, work, or play.
Role Overview:
This position is overall responsible for the accurate and timely handling of large amounts of data pertaining to the Vital Records for those citizens with connections to the State of Indiana. This position involves research for problem solving and interaction with, including, but not limited to, citizens, family members, attorneys, placement agencies, government agencies, and local health departments in assuring accurate records are being issued to those qualified to receive information they are requesting from the state relative to birth, death and marriage certificates.
Salary:
The salary for this position traditionally starts at $34,216.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.
A Day in the Life:
The essential functions of this role are as follows:
- Compile information relative to the assigned program area.
- Coordinate correspondence for information requests.
- Organize and maintain current and historical files related to the program.
- Organize program reports, applications, and maintain consultative services.
- Maintain and organize program assets.
- Prepare all program related training materials.
The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
What You'll Need for Success:
Individuals in this role should minimally be able to articulate or demonstrate the following:
- General knowledge of the program area.
- Basic knowledge of the rules and regulations pertaining to the assigned program area and its affects upon other agency operations.
- Ability to gather and compile program materials.
- Ability to communicate effectively.
- Ability to operate effectively in a group decision-making process.
- Tact in dealing with other agency personnel and the public.
- Basic knowledge of accounting principles.
A degree is not required.
Individuals should have the ability to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports:
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account, which includes bi-weekly state contribution
- Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
- Two (2) fully-funded pension plan options
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
- 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
- Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation, personal, and sick leave time off
- 12 paid holidays, 14 on election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parking for most positions Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
See All 105+ Customer Service Representative Jobs in Indiana
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Find JobsCustomer Service Representative Jobs by City in Indiana
Where Indiana roles are concentrated, by current openings.
Customer Service Representative Job Market in Indiana
A snapshot from current Indiana openings, updated as new roles post.
Who's Hiring
- Circle K13
- Planet Fitness - National Fitness Partners11
- State of Indiana7
- GetGo6
- R1 RCM5
Top Industries Hiring
- Insurance
What Indiana Employers Look For
The qualifications that appear most often in customer service representative jobs across Indiana.
- High school diploma or GED equivalent required by most Indiana employers
- One or more years of customer-facing or call center experience preferred
- Proficiency with CRM software such as Salesforce or Zendesk
- Strong written and verbal communication skills in a professional setting
- Ability to handle high call or ticket volumes while maintaining accuracy
- Familiarity with HIPAA compliance practices for healthcare-sector roles
Customer Service Representative Jobs in Indiana: Frequently Asked Questions
How do you become a customer service representative in Indiana?
Most customer service representative roles in Indiana require a high school diploma or equivalent, though associate or bachelor's degrees improve access to roles in healthcare, finance, and insurance. Indiana does not require a state-issued license for general customer service work. Candidates strengthen their applications by completing industry certifications such as the HDI Customer Service Representative credential or a CompTIA certification for technical support roles, and by gaining experience through retail, hospitality, or administrative positions.
Which companies hire customer service representatives in Indiana?
Companies currently hiring customer service representatives in Indiana include Circle K, Planet Fitness - National Fitness Partners, and State of Indiana, per current listings on Migrate Mate as of September 2026. Indiana's concentration of insurance, healthcare, and logistics employers makes it a particularly active state for both full-time and contract customer service hiring year-round.
Which Indiana cities have the most customer service representative jobs?
Indianapolis, Fort Wayne, and Elkhart have the most customer service representative openings in Indiana. Indianapolis drives the largest share of listings as the state's corporate and healthcare hub, home to major employers in insurance and pharmaceutical services, while Fort Wayne and smaller metros attract openings tied to regional banks, utilities, and manufacturing support centers.
Are there remote customer service representative jobs in Indiana?
Yes, and more than most fields, because customer service representative work is well suited to remote and hybrid arrangements. About 25% of customer service representative openings tied to Indiana are remote or hybrid as of September 2026, reflecting the role's phone, chat, and email-based nature. Remote opportunities are especially common in healthcare billing support, software helpdesk, and financial account servicing positions.
How can I get hired as a customer service representative in Indiana with little or no experience?
The most realistic entry path is applying to retail banking, insurance, or healthcare front-desk roles, which Indiana employers routinely use as on-ramps for full customer service positions. Large Indiana-based organizations such as Indiana University Health and OneAmerica Financial hire entry-level customer service associates and provide paid training. A completed HDI or Salesforce Trailhead certification signals readiness to hiring managers and gives candidates without a formal service history a concrete credential to list.
Where can I find and apply to customer service representative jobs in Indiana?
You can find and apply to customer service representative jobs in Indiana on Migrate Mate, which lists current Indiana openings across industries and experience levels. Find roles that fit your background and apply directly to the employers posting them.
See All 105+ Customer Service Representative Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
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