Front Desk Agent Jobs in Indiana
Front Desk Agent jobs in Indiana are consistently active, with demand concentrated in hospitality, healthcare, and corporate office settings and openings ranging from entry-level to senior guest services roles. Indianapolis, Fort Wayne, and Bloomington lead hiring volume, anchored by employers like IHG Hotels and Resorts, Indiana University Health, and Marriott properties with long-standing Indiana operations. The most in-demand specialties include hotel front desk, medical office reception, and corporate guest services. See the openings below and apply to the ones that match your experience.
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Showing 5 of 38+ Front Desk Agent jobs
Job Description
We are seeking dependable, guest-focused individuals for Front Desk Agent positions. This role requires flexibility to work mixed shifts, including day, evening, and overnight (night audit) shifts. Both part-time opportunities are available.
The ideal candidate delivers excellent customer service, handles front desk operations efficiently, and accurately completes night audit duties when scheduled.
Responsibilities
- Perform guest check-in and check-out procedures accurately and professionally
- Manage phone and online reservations
- Register guests and verify required information and payment methods
- Welcome guests and assign rooms based on availability and preferences
- Provide information about hotel amenities, services, and local attractions
- Address guest concerns and resolve issues promptly and professionally
- Coordinate with housekeeping to ensure rooms meet cleanliness and readiness standards
- Assist with group reservations and special guest requests
- Upsell rooms, services, and amenities when appropriate
- Maintain accurate records of reservations, payments, and guest accounts
- Follow IHG brand standards, safety procedures, and hotel policies
Qualifications & Skills
- Previous experience in hotel front desk or night audit preferred (training available)
- Experience with similar systems is a plus
- Familiarity with online travel agencies.
- Strong customer service and communication skills
- Ability to work flexible schedules, including weekends, holidays, and overnight shifts
- Basic computer and math skills
- Professional appearance and positive attitude
Benefits
- Employee hotel discounts
- Flexible scheduling for Part-Time employees
- Opportunity to pick up additional hours through cross-training
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Job Description
We are seeking dependable, guest-focused individuals for Front Desk Agent positions. This role requires flexibility to work mixed shifts, including day, evening, and overnight (night audit) shifts. Both part-time opportunities are available.
The ideal candidate delivers excellent customer service, handles front desk operations efficiently, and accurately completes night audit duties when scheduled.
Responsibilities
- Perform guest check-in and check-out procedures accurately and professionally
- Manage phone and online reservations
- Register guests and verify required information and payment methods
- Welcome guests and assign rooms based on availability and preferences
- Provide information about hotel amenities, services, and local attractions
- Address guest concerns and resolve issues promptly and professionally
- Coordinate with housekeeping to ensure rooms meet cleanliness and readiness standards
- Assist with group reservations and special guest requests
- Upsell rooms, services, and amenities when appropriate
- Maintain accurate records of reservations, payments, and guest accounts
- Follow IHG brand standards, safety procedures, and hotel policies
Qualifications & Skills
- Previous experience in hotel front desk or night audit preferred (training available)
- Experience with similar systems is a plus
- Familiarity with online travel agencies.
- Strong customer service and communication skills
- Ability to work flexible schedules, including weekends, holidays, and overnight shifts
- Basic computer and math skills
- Professional appearance and positive attitude
Benefits
- Employee hotel discounts
- Flexible scheduling for Part-Time employees
- Opportunity to pick up additional hours through cross-training
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
See All 38 Front Desk Agent Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
Find Front Desk Agent JobsFront Desk Agent Jobs by City in Indiana
Where Indiana roles are concentrated, by current openings.
Front Desk Agent Job Market in Indiana
A snapshot from current Indiana openings, updated as new roles post.
Who's Hiring
What Indiana Employers Look For
The qualifications that appear most often in front desk agent jobs across Indiana.
- High school diploma or equivalent required by most Indiana employers
- Prior customer service or reception experience in hospitality or healthcare settings
- Proficiency with property management systems such as Opera or similar hotel software
- Strong verbal communication skills for in-person and phone guest interactions
- Ability to work flexible shifts including evenings, weekends, and holidays
- Familiarity with basic cash handling and point-of-sale transaction processing
Front Desk Agent Jobs in Indiana: Frequently Asked Questions
How do you become a front desk agent in Indiana?
Front desk agent roles in Indiana require no state-issued license, so the path starts with a high school diploma and customer service experience. Most Indiana employers in hospitality expect familiarity with property management software, while healthcare front desk roles often prefer candidates who have completed a medical office administration program at an Indiana community college such as Ivy Tech Community College. A hospitality certificate strengthens applications considerably.
Which companies hire front desk agents in Indiana?
Indiana front desk agent roles are posted by General Hotels Corporation, Midwest Hotel, and Ivy Hospitality and others right now, based on current listings on Migrate Mate as of November 2026. Indiana's strong convention and university hospital sector means hotels, health systems, and university-affiliated properties are among the most consistent sources of front desk openings in the state.
Which Indiana cities have the most front desk agent jobs?
Indianapolis, Carmel, and Crawfordsville have the most front desk agent openings in Indiana. Indianapolis dominates due to its convention center hotels, major health systems, and corporate headquarters, while Fort Wayne and Bloomington generate steady openings through regional hospital networks and Indiana University's extensive hospitality and healthcare operations.
Are there remote front desk agent jobs in Indiana?
Yes, but they're rare. About 0% of front desk agent openings tied to Indiana are remote or hybrid as of November 2026, reflecting how heavily the role depends on in-person guest interaction. The portions of the role most likely to appear in a remote format are reservation coordination and administrative support functions for larger hotel or healthcare groups.
How can I get hired as a front desk agent in Indiana with little or no experience?
The most realistic entry path is applying for front desk associate or guest services representative openings at Indiana's larger hotel groups and health systems, which regularly hire candidates without direct experience. Ivy Tech Community College's hospitality and medical office programs provide credentials Indiana employers recognize. Lateral moves from roles like retail cashier, call center representative, or food service supervisor translate well, and completing a customer service certificate gives candidates a clear edge.
Where can I find and apply to front desk agent jobs in Indiana?
You can find and apply to front desk agent jobs in Indiana on Migrate Mate, which lists current Indiana openings. Search the roles that fit your experience and location, then apply directly to the ones that match.
See All 38 Front Desk Agent Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
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