Client Manager Jobs in Indiana
Client Manager jobs in Indiana are consistently active, with demand concentrated in financial services, insurance, healthcare administration, and B2B technology sectors across the state. Indianapolis anchors the largest share of hiring, followed by Fort Wayne and Evansville, where established employers like Salesforce, Eli Lilly, and OneAmerica regularly bring on client managers at associate, mid-level, and senior levels. The most in-demand specialties right now are benefits account management, healthcare client services, and enterprise software customer success. Scan the live roles below and apply to whichever ones fit.
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Description
Help Build a More Sustainable, Healthy, and Resilient World.
SUMMARY
Colleagues in this position have responsibility for managing medium to large-sized projects with a fee for services between $500,000 - $750,000 requiring support from multiple Practices or Service Sectors. This position has an increased role in client management and business development focusing on expanding our relationships with new and existing clients.
Key Responsibilities
DUTIES & RESPONSIBILITIES
- Guides HEAPY service delivery to ensure consistency with the appropriate service operating procedures and identified milestones.
- Oversees project execution with a strategic focus on profitability, ensuring efficient resource allocation, cost control, and streamlined workflows.
- Leads project costing and bid/proposal preparation.
- Manages projects with fees exceeding $250K,
- Drives project quality by ensuring deliverables meet HEAPY standards, client expectations, and all regulatory requirements. This includes proactively identifying and resolving issues to maintain accuracy, consistency, and technical excellence.
- Assumes a pivotal role in identifying and pursuing opportunities to initiate and introduce HEAPY service offerings within new accounts and across all verticals of the business.
- Leverages newly established client relationships to open doors to new owners and expand connections within their networks to continue to build business opportunities.
- Establishes client – HEAPY – architect - construction manager liaison network to keep all interested parties informed of project communication, planning, schedule, business development, and work progress.
- Collaborates with the Practice Director, Operations Manager, practice design managers, and project managers to form a project work team as appropriate with new clients/projects and sees that responsibilities are assigned, and execution of tasks are initiated and completed according to schedule.
- For initial projects, holds or participates in regularly scheduled project progress review meetings to ensure that:
- A project contract’s terms, conditions, and specifications are met.
- Project personnel adhere to federal and state regulatory requirements and company policies.
- Delays and cost overruns, at best, are entirely avoided, or, at worst, kept to a minimum.
- Resource requirements, equipment, materials, and quality problems are recognized for timely intervention and resolution.
- Represents the HEAPY culture, maintains colleague morale, and interacts appropriately with client counterparts.
- Upholds a strong quality culture through clear expectations, thorough reviews, and continuous improvement.
- Ensures information for progress billing purposes is submitted correctly and on time.
- In partnership with project managers, meets with client management as necessary during a project’s terms to resolve issues and upon project completion to obtain final client approvals.
- Participates actively in the client feedback process and maintains a leadership role in understanding client comments, positively engaging with the client when opportunities to improve performance and services are identified.
- Engages clients to understand potential service needs and works through those opportunities to the proposal stage and final sale.
- Engages in consistent client follow-up, identifying and cross-selling opportunities in partnership with business development partners.
- Reports on client management activities and opportunities using the Customer Relationship Management (CRM) system.
- Collaborates with business development on strategic account development, including actively pursuing new opportunities and expanding relationships with existing clients through consistent follow-up, relationship management, and value-driven solutions.
- Takes ownership of or executes capture strategies, ensuring alignment with client needs and HEAPY’s services, from early positioning through proposal and award, while collaborating with internal teams to maximize win probability.
- Proposes solutions for project risks and scope management/fee management issues.
- Additional responsibilities as requested/needed.
Skills, Knowledge and Expertise
QUALIFICATIONS
- 4-year degree or equivalent years of project management experience in the Built Environment.
- At least 8- 10 years of experience in design or process engineering, consulting engineering or A/E, plant operations or start-up, commissioning, and/or energy engineering, and/or field construction (or equivalent working knowledge/experience).
- Professional registration is preferred.
- Ability to remain sedentary at a workstation for long periods of time while operating a keyboard and using a computer screen.
- Ability to communicate in person and via phone with other individuals.
- Possession of Reliable transportation to and from the project.
- Ability to work in all elements of indoor and outdoor environments, which include heat, cold, rain, snow, wind, etc.
- Ability to access all areas of the job site with activities that include ascending and descending stairs, scaffolding, ladders, navigating elevation changes, etc.
- Capable of working in physical positions that may include maneuvering oneself into different positions traditionally achieved by kneeling, sitting, standing, squatting, bending over, etc.
- Ability to move, transport, or position items weighing up to 25 lbs.
- Ability to apply established protocols and practices in a timely manner and follow safety guidelines for both the company and clients.
- Ability to gather, organize, and evaluate information related to projects and calculations (such as finances, timelines, etc.).
- Ability to perform local travel (<30%)
- Ability to perform distant travel as needed (<15%)
Benefits
- Built for People, Not Just Projects – a collaborative, colleague-first culture where you can do your best work
- Thrive with HEAPY Benefits – premium medical, dental & vision coverage designed with you in mind
- Invest in Your Future – 401(k) with competitive contributions to help you plan ahead
- Be Rewarded for Your Impact – 10–15% annual bonus potential tied to company performance and your contributions
- Own Your Time – open PTO and paid sick time that gives you the flexibility to recharge when you need it
- Wellness Week – we hit pause the final week of the year so you can rest, reset, and reflect
- Feel Your Best – annual wellness benefit bonus focused on your overall well-being
- Grow with Purpose – annual professional development stipend to support your career goals
About HEAPY
See All 21 Client Manager Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
Find Client Manager JobsClient Manager Jobs by City in Indiana
Where Indiana roles are concentrated, by current openings.
Client Manager Job Market in Indiana
A snapshot from current Indiana openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Consulting & Professional Services
- Technology & Software
- Construction & Real Estate
What Indiana Employers Look For
The qualifications that appear most often in client manager jobs across Indiana.
- Bachelor's degree in business, marketing, communications, or a related field required
- Two or more years managing client relationships or accounts in a B2B environment
- Proficiency with CRM platforms such as Salesforce or HubSpot for tracking client activity
- Demonstrated ability to retain accounts, resolve issues, and grow revenue within a book of business
- Strong written and verbal communication skills for presenting to clients and internal stakeholders
- Experience collaborating with sales, operations, and product teams to deliver client outcomes
Client Manager Jobs in Indiana: Frequently Asked Questions
How do you become a client manager in Indiana?
Most client manager roles in Indiana require a bachelor's degree in business, marketing, or a related field, along with prior experience in account management, sales, or customer success. Indiana does not issue a state license specifically for client managers in most industries, though client managers working in insurance must hold an active Indiana Department of Insurance producer license. Candidates who complete CRM certifications or professional development through organizations like the Indiana Chamber of Commerce often stand out in a competitive hiring pool.
Which companies hire client managers in Indiana?
Employers hiring client managers in Indiana right now include Hylant, EPIC Insurance Brokers & Consultants, and Jacobs, based on current listings on Migrate Mate as of September 2026. Indiana's concentration of insurance carriers, health systems, and enterprise technology firms means client manager demand is broad and relatively steady throughout the year.
Which Indiana cities have the most client manager jobs?
Indianapolis, Carmel, and Indiana have the most client manager openings in Indiana. Indianapolis drives the largest volume because it is home to the state's biggest insurance carriers, health networks, and corporate headquarters, while Fort Wayne and Evansville contribute steady hiring through regional financial services firms and manufacturing-sector account teams based in those markets.
Are there remote client manager jobs in Indiana?
Yes, and more than many roles, since client managers often work through calls, video meetings, and email rather than on a physical job site. About 80% of client manager openings tied to Indiana are remote or hybrid as of September 2026, reflecting how widely the role has shifted to distributed work. Enterprise software customer success and insurance account management tend to be the most remote-friendly specialties within this field.
How can I get hired as a client manager in Indiana with little or no experience?
The most realistic entry path is through a customer-facing support or inside sales role that builds the relationship skills client managers use daily. Large Indiana employers like Salesforce, OneAmerica, and Anthem regularly post associate account coordinator and client services representative roles that serve as structured on-ramps. Adjacent roles in customer service, sales development, or project coordination at Indiana-based insurers or health systems transfer directly. Earning a CRM platform certification before applying gives candidates a concrete, demonstrable skill that hiring managers at Indiana firms consistently value.
Where can I find and apply to client manager jobs in Indiana?
You can find and apply to client manager jobs in Indiana on Migrate Mate, which lists current Indiana openings updated regularly. Search the listings, identify the roles that match your experience and location, and apply directly to each one that fits.
See All 21 Client Manager Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
Find Client Manager Jobs