Customer Success Professional Jobs in Massachusetts

INTRODUCTION

Let’s go North, together. Join our mission to build the largest suite of credit card processing and merchant services. It’s one simple payment platform backed by the most diverse payment companies. From credit card processing to back-office management, North points the way to smarter, faster, and just plain better payment solutions.

ROLE

Sales Professional – SaaS, Software & Payment Processing

At North, we’re on a mission to be the easiest payments company to do business with - because let’s face it, running a restaurant or shop is already enough of a juggling act! That’s why we created the North Direct Field Sales (NDFS) team: to swoop in and save the day (or at least the checkout process). North is shaking up how restaurants and retailers thrive, and we want you to be part of this revolution! As an NDFS Sales Professional, you’ll bring North’s state-of-the-art SaaS platform to life for local businesses—like a techy superhero, minus the cape. We're building something BIG and we cannot do it without top sales talent. Are you a passionate sales whiz who loves building connections and sealing deals? You’ll be using your consultative superpowers to help businesses find the perfect fit for their payment needs—all while working from home, with a flexible schedule that lets you be the boss of your calendar. Oh, and about that green stuff. Sure, money can’t buy happiness—but it can definitely buy pizza, vacations, and the occasional inflatable flamingo for your pool. That’s why our top sales pros earn the most lucrative compensation in the SaaS & Payments space – we call it North ’25. Which includes sky-high weekly commissions, residuals for the life of their accounts, and even a slice of portfolio equity. So if you’re ready to rock your neighborhood (or at least your sales territory), come join North and help us create a future where payments are the least of a business owner’s worries!

What you’ll do:

- Put together your ultimate playlist of local businesses and guide them through the entire sales cycle—first call to final high-five. Bonus points if you’re a lead-generation wizard.
- Forge rock-solid partnerships with local POS dealers, web designers, and BNI folks to build an unstoppable referral network.
- Perform demos so dazzling, prospects will feel like they’re front-row at a magic show.
- Team up with our awesome colleagues across North to make sure your promises turn into real results.
- Use Salesforce like a pro—think Jedi-level control over all your sales activities.
- Get to know the competition like it’s your favorite soap opera—and find ways to make North shine like polaris.

BASIC QUALIFICATIONS

- You’re at least 18 and have a valid driver’s license.
- Charisma that could charm the socks off anyone (plus strong communication, organizational, and presentation skills).
- Thrives in a fast-paced, startup vibe—where every day’s an adventure and “boring” doesn’t exist.
- A self-starter who can pivot on a dime and still shine brighter than the Vegas strip.
- Cold-calling and local canvassing experience? Even better.
- Knowledge of restaurants is a plus (because who doesn’t love good food?).
- Sales experience preferred, especially if you’re the type who loves the thrill of the chase and the rush of the close.
- This is a remote field sales role, but you’ve gotta live in the area—no teleportation allowed (yet).

Career path and perks:

- We’re big fans of promoting from within. Sales leadership, business development, revenue operations—the sky’s the limit.
- W2 status with medical, dental, life, and disability insurance—so you can stay healthy and happy.
- First-year pros in the top 25% can expect $90,000–$105,000+ with uncapped weekly commissions, lifetime residuals, and portfolio equity. Show us the money!
- We’ve got shout-outs galore, with peer and company recognition programs to keep you feeling like the rockstar you are.
- A 401(k) with matching to help you save up for that future yacht (or that future hammock).

Who we are:

North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else.

What we offer:

We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:
- Medical, Dental, & Vision Coverage
- 401(k) + Match
- Education Assistance
- Mental Health Support & Well-Being Program
- Company-funded Lifestyle Spending Account

Let’s go North, together! Our most important resource is our people. Join our diverse team of innovators and doers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling. At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.