Customer Success Professional Jobs
Customer Success Professional jobs are open across SaaS, fintech, healthtech, and enterprise software, from associate and coordinator levels up to director and VP, with specializations in onboarding, renewals, and technical account management. Find a role that fits from the openings below and apply directly.
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Showing 5 of 2,679+ Customer Success Professional jobs
SUMMARY
The Supplier Success Professional will provide front-line support to suppliers by resolving inquiries, verifying compliance documentation, and ensuring a seamless onboarding and service experience across multiple communication channels. This position requires being fluent in both Spanish and English.
If within a commutable distance to one of our offices, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home).
Pay rate: $16.50/hour USD
This position will start on June 8, 2026, and requires 100% attendance for 8 weeks of training.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provide professional support to Avetta customers via phone, email, chat, and other service channels
- Resolve complex supplier issues with a focus on customer experience and compliance accuracy
- Verify and process regulatory documents including insurance, safety manuals, and OSHA/MSHA records
- Accurately log all interactions in Salesforce (Service Cloud) and follow up as needed
- Support customer billing and subscription inquiries
- Collaborate with internal departments to resolve supplier needs and improve service delivery
- Participate in outbound campaigns and annual update verifications
- Maintain high standards in interaction quality, verification accuracy, and productivity metrics
- Regular and predictive attendance
IDEAL QUALIFICATIONS:
- Fluency in Spanish and English required.
- Prior experience in customer service or call center environments preferred
- Strong written and verbal communication skills
- Proficiency with PC applications and CRM systems (Salesforce preferred)
- High attention to detail, adaptability, and self-motivation
- Demonstrated ability to learn and apply new systems and processes
- Familiarity with compliance documentation and supplier onboarding is a plus
- High tolerance for stress and ability to manage multiple priorities
- Fluency in verbal & written communication for additional language as required by posting and business need
SUMMARY
The Supplier Success Professional will provide front-line support to suppliers by resolving inquiries, verifying compliance documentation, and ensuring a seamless onboarding and service experience across multiple communication channels. This position requires being fluent in both Spanish and English.
If within a commutable distance to one of our offices, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home).
Pay rate: $16.50/hour USD
This position will start on June 8, 2026, and requires 100% attendance for 8 weeks of training.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provide professional support to Avetta customers via phone, email, chat, and other service channels
- Resolve complex supplier issues with a focus on customer experience and compliance accuracy
- Verify and process regulatory documents including insurance, safety manuals, and OSHA/MSHA records
- Accurately log all interactions in Salesforce (Service Cloud) and follow up as needed
- Support customer billing and subscription inquiries
- Collaborate with internal departments to resolve supplier needs and improve service delivery
- Participate in outbound campaigns and annual update verifications
- Maintain high standards in interaction quality, verification accuracy, and productivity metrics
- Regular and predictive attendance
IDEAL QUALIFICATIONS:
- Fluency in Spanish and English required.
- Prior experience in customer service or call center environments preferred
- Strong written and verbal communication skills
- Proficiency with PC applications and CRM systems (Salesforce preferred)
- High attention to detail, adaptability, and self-motivation
- Demonstrated ability to learn and apply new systems and processes
- Familiarity with compliance documentation and supplier onboarding is a plus
- High tolerance for stress and ability to manage multiple priorities
- Fluency in verbal & written communication for additional language as required by posting and business need
See All 2,679+ Customer Success Professional Jobs
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Find JobsCustomer Success Professional Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- JPMorganChase311
- First Command Financial Services131
- Veeva Systems69
- Bank of America52
- Google50
Top Industries Hiring
- Technology & Software752
- Banking & Financial Services233
- Consulting & Professional Services230
- Investment & Asset Management202
- Insurance168
What Employers Look For
The qualifications that appear most often in customer success professional jobs.
- 3-5 years of customer success or account management experience in a B2B SaaS environment
- Demonstrated ability to drive renewals, reduce churn, and expand accounts
- Proficiency with CRM and CS platforms such as Salesforce, Gainsight, or Totango
- Strong written and verbal communication skills for executive-level stakeholder engagement
- Experience managing a defined book of business and conducting regular business reviews
- Bachelor's degree in business, communications, or a related field preferred
Tips for Your Customer Success Professional Job Search
Quantify retention and expansion metrics
Employers want to see net revenue retention, churn reduction, or upsell numbers on your resume. Replace vague descriptions of relationship management with specific outcomes tied to renewals, QBRs, or expansion revenue you influenced directly.
Apply early to roles that fit
Migrate Mate lists customer success professional openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Tailor your resume to the product tier
Customer success roles at PLG companies differ sharply from high-touch enterprise positions. Read the job description for signals like ARR thresholds, account counts, and escalation ownership, then mirror that language in your resume and cover letter.
Filter openings by industry vertical
Your domain expertise matters more than most candidates realize. If you have a background in healthcare or fintech, prioritize listings in those verticals where your product intuition reduces ramp time and signals genuine fit to hiring managers.
Prepare a customer story for every interview
Most customer success interviews hinge on behavioral questions about at-risk accounts or churn prevention. Have two or three detailed stories ready that walk through how you identified the risk, what actions you took, and what the outcome was.
Negotiate on scope, not just title
Before accepting an offer, clarify account load, product maturity, and cross-functional support. A role with 200 accounts and no support tooling is a different job than one with 50 strategic accounts and a dedicated solutions engineer.
Customer Success Professional Jobs: Frequently Asked Questions
Which companies are hiring the most customer success professionals?
The companies hiring the most customer success professionals right now include JPMorganChase, First Command Financial Services, and Veeva Systems, with the largest share of openings in California, New York, and Texas, based on current listings on Migrate Mate as of June 2026. SaaS and cloud software companies consistently represent the highest volume of postings across all experience levels.
How many customer success professional jobs are remote?
About 29% of customer success professional openings are fully remote or hybrid as of June 2026, making it one of the more flexible roles in the go-to-market function. Renewal-focused and digital-led positions tend to offer the most remote flexibility, while high-touch enterprise and on-site implementation roles are more likely to require in-person presence.
How do you become a customer success professional?
Start by building experience in a client-facing role such as support, account coordination, or implementation, where you develop product knowledge and communication skills. From there, move into a junior customer success or onboarding role to learn renewal cycles and account management. Certifications from programs like Gainsight Pulse or SuccessHACKER can accelerate your transition and signal commitment to the discipline.
Can you get hired as a customer success professional with little experience?
Yes, many companies hire associates or onboarding specialists with limited direct customer success experience if you can demonstrate strong communication, problem-solving, and product curiosity. Highlight any client-facing experience, even from support or retail, and show familiarity with SaaS tools and concepts. Targeting smaller companies or startups is often the most direct path into a first CS role.
What does the customer success professional interview process look like?
Most customer success interview processes include a recruiter screen, a hiring manager conversation focused on past account outcomes, and a panel or case study round. The case study typically asks you to diagnose an at-risk account scenario or present a success plan. Some companies add a stakeholder role-play exercise to assess how you handle difficult customer conversations before extending an offer.
Where can I find and apply to customer success professional jobs?
You can find and apply to customer success professional jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience level, industry background, and preferred work arrangement, then apply directly to each listing that fits.
See All 2,679+ Customer Success Professional Jobs
Jump back to the full list of openings and apply to any customer success professional role that fits.
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