System Support Specialist Jobs
System Support Specialist jobs are open across healthcare, government, education, finance, and managed services, from entry-level technician roles to senior and lead positions, with specializations in help desk support, enterprise systems administration, and IT infrastructure. Find a role that fits from the openings below and apply directly.
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INTRODUCTION
Valero is the best-in-class producer of essential fuels and products that are foundational to modern life. We invite you to join our ~10,000 employees to drive exceptional results for our company, the energy industry, and our community.
As a Wholesale Technology & Systems Support Specialist you will be responsible for supporting the installation, maintenance, testing, and troubleshooting of point-of-sale (POS) systems and Valero’s mobile payment application.
At Valero, we are committed to advancing the future of energy through innovation, ingenuity, and unmatched execution. You can help achieve this goal if you can:
- Provide testing and support of POS software and equipment, including the most complex needs analysis, and coordinate and track issue resolution, configuration, and installation for supported locations.
- Create, review, and maintain technical documentation and payment test scripts.
- Configure POS hardware and software, and dispenser hardware and software.
- Maintain working hardware and review installation/upgrade procedures.
- Actively participate in the analysis of third-party solutions, including hands-on testing and regression testing.
- Develop training material for internal business resources.
- Provide technical support to internal and external business resources.
- Conduct research to learn current trends in technology, generate improvement suggestions, and present findings to supervisors.
- Remain current on industry trends, emerging technologies, and payment innovations to recommend improvements, new or enhanced programs for our branded customers.
- Attend various training sessions and may formally train others in the work group.
- Demonstrate a positive service attitude, exercise good judgment, maintain relationships internally and externally with customers/vendors, display excellent problem-solving skills, and possess a willingness and desire to learn and ask questions in order to grow in scope of knowledge.
- Communicate with internal stakeholders, as well as direct communication and negotiation with vendors of a variety of IT service professionals.
- Develop business communications related to industry changes and vendor enhancements and/or changes.
This position is salaried exempt status, which means you are not eligible for overtime pay.
MINIMUM QUALIFICATIONS
- Bachelor’s degree required.
- 5+ years of experience in point-of-sale (POS) systems required.
- Experience in local and wide area networking and PCI compliance required.
- Able and willing to work on-site, in-person at the Valero San Antonio location, required.
PREFERRED QUALIFICATIONS
- Bachelor’s degree or higher in Computer Information Systems or a related degree preferred.
- Gilbarco Authorized Service Contractor (ASC) and/or Verifone Authorized Service Contractor (VASC) certifications preferred.
Need more reasons to work for a company that is both professionally challenging and culturally rewarding? Take a look at some of our best-in-class benefits:
- Competitive Pay and Annual Bonus Program
- 100% match on 401(K) up to 7%, with immediate vesting
- Company-sponsored Pension Plan
- Comprehensive Healthcare and Wellness Programs
- Onsite Daycare Center
- Onsite Employee and Family Wellness Centers (Physician & Pediatrician)
- Onsite Pharmacy
- State-of-the-art 24-hour Fitness Center free for employees and spouses with access to Tennis and Basketball Facilities
- Onsite cafeteria open for breakfast and lunch
- Sprawling campus with walking paths and access to biking trails
Benefits described above are highlights only, subject to an employee’s eligibility and work location.
All successful candidates must be eligible to obtain a TWIC card (Transportation Worker Identification Credential). It is Valero’s policy that employees must wear this card at all times while working at the refinery. Please review eligibility criteria at https://www.tsa.gov/for-industry/twic.
Position level and salary will be commensurate with qualifications and experience.
Valero's employees and team-focused culture drive our success. We’re invested in our dedicated workforce through a comprehensive, customizable benefits package, while supporting a caring culture that delivers a rewarding work environment built on teamwork, excellence, and career growth. To explore the ways we build a stronger team, visit Valero.com/Careers.
Valero is an EEO Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to legally protected status, including race, color, religion, sex, national origin, age, disability, protected veteran, or any other status protected by applicable federal, state, or local laws.
Please be advised, if you are viewing this position on a website that lists an estimated salary rate/range, it was not provided by Valero. Valero’s market specific salary rate/range will be provided during the recruiting process and tends to be higher than what is estimated by such websites.
LOCATION
Location: US-TX-San Antonio
JOB
Job: Information Services
PRIMARY LOCATION
US-TX-San Antonio
JOB POSTING
Jun 15, 2026, 12:42:03 PM
UNPOSTING DATE
Ongoing
INTRODUCTION
Valero is the best-in-class producer of essential fuels and products that are foundational to modern life. We invite you to join our ~10,000 employees to drive exceptional results for our company, the energy industry, and our community.
As a Wholesale Technology & Systems Support Specialist you will be responsible for supporting the installation, maintenance, testing, and troubleshooting of point-of-sale (POS) systems and Valero’s mobile payment application.
At Valero, we are committed to advancing the future of energy through innovation, ingenuity, and unmatched execution. You can help achieve this goal if you can:
- Provide testing and support of POS software and equipment, including the most complex needs analysis, and coordinate and track issue resolution, configuration, and installation for supported locations.
- Create, review, and maintain technical documentation and payment test scripts.
- Configure POS hardware and software, and dispenser hardware and software.
- Maintain working hardware and review installation/upgrade procedures.
- Actively participate in the analysis of third-party solutions, including hands-on testing and regression testing.
- Develop training material for internal business resources.
- Provide technical support to internal and external business resources.
- Conduct research to learn current trends in technology, generate improvement suggestions, and present findings to supervisors.
- Remain current on industry trends, emerging technologies, and payment innovations to recommend improvements, new or enhanced programs for our branded customers.
- Attend various training sessions and may formally train others in the work group.
- Demonstrate a positive service attitude, exercise good judgment, maintain relationships internally and externally with customers/vendors, display excellent problem-solving skills, and possess a willingness and desire to learn and ask questions in order to grow in scope of knowledge.
- Communicate with internal stakeholders, as well as direct communication and negotiation with vendors of a variety of IT service professionals.
- Develop business communications related to industry changes and vendor enhancements and/or changes.
This position is salaried exempt status, which means you are not eligible for overtime pay.
MINIMUM QUALIFICATIONS
- Bachelor’s degree required.
- 5+ years of experience in point-of-sale (POS) systems required.
- Experience in local and wide area networking and PCI compliance required.
- Able and willing to work on-site, in-person at the Valero San Antonio location, required.
PREFERRED QUALIFICATIONS
- Bachelor’s degree or higher in Computer Information Systems or a related degree preferred.
- Gilbarco Authorized Service Contractor (ASC) and/or Verifone Authorized Service Contractor (VASC) certifications preferred.
Need more reasons to work for a company that is both professionally challenging and culturally rewarding? Take a look at some of our best-in-class benefits:
- Competitive Pay and Annual Bonus Program
- 100% match on 401(K) up to 7%, with immediate vesting
- Company-sponsored Pension Plan
- Comprehensive Healthcare and Wellness Programs
- Onsite Daycare Center
- Onsite Employee and Family Wellness Centers (Physician & Pediatrician)
- Onsite Pharmacy
- State-of-the-art 24-hour Fitness Center free for employees and spouses with access to Tennis and Basketball Facilities
- Onsite cafeteria open for breakfast and lunch
- Sprawling campus with walking paths and access to biking trails
Benefits described above are highlights only, subject to an employee’s eligibility and work location.
All successful candidates must be eligible to obtain a TWIC card (Transportation Worker Identification Credential). It is Valero’s policy that employees must wear this card at all times while working at the refinery. Please review eligibility criteria at https://www.tsa.gov/for-industry/twic.
Position level and salary will be commensurate with qualifications and experience.
Valero's employees and team-focused culture drive our success. We’re invested in our dedicated workforce through a comprehensive, customizable benefits package, while supporting a caring culture that delivers a rewarding work environment built on teamwork, excellence, and career growth. To explore the ways we build a stronger team, visit Valero.com/Careers.
Valero is an EEO Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to legally protected status, including race, color, religion, sex, national origin, age, disability, protected veteran, or any other status protected by applicable federal, state, or local laws.
Please be advised, if you are viewing this position on a website that lists an estimated salary rate/range, it was not provided by Valero. Valero’s market specific salary rate/range will be provided during the recruiting process and tends to be higher than what is estimated by such websites.
LOCATION
Location: US-TX-San Antonio
JOB
Job: Information Services
PRIMARY LOCATION
US-TX-San Antonio
JOB POSTING
Jun 15, 2026, 12:42:03 PM
UNPOSTING DATE
Ongoing
See All 866+ System Support Specialist Jobs
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Find JobsSystem Support Specialist Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- The University of Kansas Health System15
- M.C. Dean14
- Infojini13
- Rippling12
- St. Luke's Health System12
Top Industries Hiring
- Technology & Software224
- Healthcare & Medical Services138
- Consulting & Professional Services91
- Education80
- Manufacturing66
What Employers Look For
The qualifications that appear most often in system support specialist jobs.
- CompTIA A+ or equivalent certification demonstrating foundational hardware and software support knowledge
- Experience with help desk or IT ticketing systems such as ServiceNow, Jira, or Remedy
- Proficiency in troubleshooting Windows and macOS operating systems in enterprise environments
- Familiarity with Active Directory, user account management, and basic network connectivity issues
- Strong written and verbal communication skills for supporting non-technical end users
- Associate or bachelor's degree in information technology, computer science, or a related field
Tips for Your System Support Specialist Job Search
Tailor your resume to ticket systems
Recruiters screening system support specialist resumes look for named platforms like ServiceNow, Jira, or Zendesk. List the specific tools you've worked in and the average ticket volume you managed, not just generic 'troubleshooting experience.'
Apply early to roles that fit
Migrate Mate lists system support specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight your certifications by level
CompTIA A+, Network+, and Microsoft certifications signal different competency tiers to hiring managers. Group yours clearly on your resume and note whether each is current, so screeners don't have to guess if they're still valid.
Filter openings by environment type
System support roles in cloud-heavy shops require different day-to-day skills than on-premises enterprise environments. When you search, prioritize listings that name the infrastructure stack so you're not underqualified on day one.
Prepare a live troubleshooting walkthrough
Many hiring panels give a scenario-based technical question, not just behavioral prompts. Walk interviewers through your diagnostic process step by step, naming the tools you'd use and the order you'd escalate if the first fix fails.
Negotiate scope before you negotiate salary
Before countering an offer, confirm whether on-call rotation, after-hours coverage, or travel is built into the role. System support positions vary widely on these points, and scope directly affects how you frame your ask.
System Support Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most system support specialists?
The companies hiring the most system support specialists right now include The University of Kansas Health System, M.C. Dean, and Infojini, with the largest share of openings in Texas, California, and Florida, based on current listings on Migrate Mate as of June 2026. Healthcare systems, managed service providers, and large government contractors consistently post the highest volumes of these roles.
How many system support specialist jobs are remote?
About 14% of system support specialist openings are fully remote or hybrid as of June 2026, though the share varies significantly by sub-discipline. Roles focused on cloud platform support, software troubleshooting, and remote end-user assistance tend to offer the most location flexibility, while positions requiring hands-on hardware work or on-site infrastructure access are almost always in person.
How do you become a system support specialist?
Start by earning a foundational certification like CompTIA A+, which most entry-level postings list as a baseline requirement. Build hands-on experience through a help desk role, internship, or lab environment where you troubleshoot real operating system and network issues. From there, add specialized certifications in networking, cloud platforms, or a specific OS depending on the environment you want to work in.
Can you get a system support specialist job with little experience?
Yes, many entry-level system support specialist roles are designed for candidates coming from help desk positions or completing their first IT certification. Employers hiring at this level typically prioritize demonstrated problem-solving ability and communication skills over years of experience. A home lab, a CompTIA A+ certification, and one or two internship or volunteer IT projects are enough to qualify for junior postings at midsize companies and managed service providers.
What does the system support specialist interview process look like?
Most hiring processes include an initial phone screen, a technical interview with scenario-based questions covering common hardware, software, and network issues, and a final round with the hiring manager or team lead. Some employers add a practical component where candidates walk through a live or simulated troubleshooting scenario. The entire process typically moves faster than in software engineering roles because teams need positions filled quickly to maintain service levels.
Where can I find and apply to system support specialist jobs?
You can find and apply to system support specialist jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience level, preferred environment, and location, then apply directly to each one that fits.
See All 866+ System Support Specialist Jobs
Jump back to the full list of openings and apply to any system support specialist role that fits.
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