Client Service Associate Jobs in Tennessee
Client service associate jobs in Tennessee are actively hiring, with strong demand concentrated in banking and financial services, insurance, and wealth management firms clustered in Nashville, Memphis, and Knoxville. Large employers with a lasting Tennessee presence, including Regions Bank, Unum Group, and HCA Healthcare, regularly bring on client service associates across entry-level and mid-career levels. The most sought-after specialties in the state are retirement account servicing, group benefits administration, and healthcare billing support. See the openings below and apply to the ones that match your experience.
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Position Overview
We are seeking a detail-oriented and client-focused Aviation Client Service Advisor to join our team. The Client Service Advisor is responsible for servicing and supporting client accounts, managing renewals, maintaining strong insurance company relationships, and ensuring a high level of customer satisfaction.
This role is ideal for an experienced customer service, insurance or aviation professional who thrives in a service-driven environment and is committed to delivering accurate, timely, and proactive client support.
Key Responsibilities
Client Account Servicing
- Serve as the point of contact for assigned client accounts
- Manage day-to-day servicing needs including policy changes, endorsements, certificates, and audits
- Respond promptly and professionally to client inquiries and service requests
- Conduct policy reviews to ensure appropriate coverage and alignment with client needs
Renewals & Retention
- Help manage the renewal process from start to finish, including data collection, submissions, quote review, and renewal presentations
- Coordinate with producers and insurance companies to obtain competitive renewal coverage options
- Support agency retention efforts by providing consistent, high-quality service
Carrier & Underwriting Coordination
- Work closely with insurance company underwriters to obtain quotes and negotiate pricing and coverage terms
- Prepare and submit accurate applications with supporting documentation
- Monitor underwriting guidelines and requirements to ensure compliance
Compliance & Administrative Duties
- Maintain accurate and up-to-date client records in Applied EPIC
- Ensure policies, endorsements and documentation comply with state regulations and agency procedures
- Assist with customer claims
- Maintain required licenses and complete continuing education as required
- Invoicing and payment follow up
Collaboration & Support
- Work collaboratively with producers, account managers, and leadership
- Assist with onboarding new accounts
- Identify opportunities for process improvement and operational efficiency
Qualifications
Experience
- Minimum of 3 years of customer service experience, insurance or aviation experience is a plus.
- Ability to manage multiple accounts and deadlines with accuracy and attention to detail
Education
- Associates or Bachelors degree preferred with an emphasis on Business Administration, Finance, Risk Management & Insurance, Marketing, Accounting or a related field
- Equivalent insurance industry experience may be considered in lieu of a degree
Skills & Competencies
- Strong written and verbal communication skills
- High level of organization and attention to detail
- Ability to work on your own or as a part of a team
- Client-focused mindset with strong problem-solving abilities
- Ability to explain insurance concepts clearly and professionally
- Proficiency with Microsoft Office and insurance agency systems
Compensation & Benefits
- Starting salary of $55,000 and higher, based on experience and qualifications
- Performance-based increases and career advancement opportunities
- Paid time off and paid holidays
- Health, dental, vision, and retirement benefits (as applicable)
- Continuing education and professional development support
Why Join Us?
- Competitive compensation with long-term growth potential
- Supportive, team-oriented work environment
- Opportunity to work with established carriers and a diverse client base
- Emphasis on service excellence and client retention
- Stability and career growth within a respected insurance organization
See All 14 Client Service Associate Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find Client Service Associate JobsClient Service Associate Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Client Service Associate Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Consulting & Professional Services
What Tennessee Employers Look For
The qualifications that appear most often in client service associate jobs across Tennessee.
- Associate or bachelor's degree in business, finance, or a related field preferred
- One or more years of customer-facing experience in banking, insurance, or healthcare
- Proficiency in CRM platforms such as Salesforce or similar client management software
- Strong written and verbal communication skills for client-facing correspondence and calls
- Ability to handle multiple client accounts simultaneously while maintaining accuracy
- Familiarity with Tennessee-specific compliance requirements for financial or insurance services
Client Service Associate Jobs in Tennessee: Frequently Asked Questions
How do you become a client service associate in Tennessee?
Most Tennessee employers require at minimum a high school diploma, though an associate or bachelor's degree in business, finance, or a related field strengthens your candidacy considerably. For client service associate roles inside brokerage or investment firms, you may need to obtain FINRA Series 7 or Series 63 licensing, which requires employer sponsorship and passing a proctored exam. Roles in insurance servicing often require a Tennessee Department of Commerce and Insurance producer license before you can handle policy transactions.
Which companies hire client service associates in Tennessee?
Employers hiring client service associates in Tennessee right now include Banfield Pet Hospital, Truist, and Gallagher, based on current listings on Migrate Mate as of August 2026. Tennessee's concentration of insurance carriers, regional banks, and large healthcare systems means hiring stays consistent throughout the year rather than peaking seasonally.
Which Tennessee cities have the most client service associate jobs?
Nashville, Franklin, and Brentwood hold the greatest concentration of client service associate openings in Tennessee. Nashville leads because it serves as the regional headquarters for major banking, insurance, and healthcare organizations, while Memphis draws volume from logistics, financial services, and regional bank branches, and Knoxville benefits from a growing mix of credit unions, insurance offices, and university-affiliated institutions.
Are there remote client service associate jobs in Tennessee?
Yes, and they are more common for this role than in many fields, since client service associate work is largely phone- and computer-based. About 67% of client service associate openings tied to Tennessee are remote or hybrid as of August 2026, reflecting the role's strong suitability for distributed work. Account servicing, inbound support queues, and back-office client correspondence are the functions most frequently offered remotely by Tennessee employers.
How can I get hired as a client service associate in Tennessee with little or no experience?
The most realistic entry path is applying for retail banking associate or insurance customer service representative roles at Tennessee-based financial institutions, which routinely hire candidates without prior industry experience and train on the job. Employers such as Regions Bank and Tennessee-based credit unions run new-hire cohort programs that bridge the gap for recent graduates. Earning a FINRA SIE exam certificate independently, or completing a community college business program at an institution like Nashville State Community College, demonstrates initiative and gives your application a tangible edge.
Where can I find and apply to client service associate jobs in Tennessee?
You can find and apply to client service associate jobs in Tennessee on Migrate Mate, which lists current Tennessee openings updated regularly. Search the listings, find the roles that match your background and preferred location, and apply directly to the ones that fit.
See All 14 Client Service Associate Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find Client Service Associate Jobs