Customer Success Professional Jobs in Tennessee
Customer Success Professional jobs in Tennessee are open across Nashville, Brentwood, and Memphis and other Tennessee metros, with employers like HealthStream, First Command Financial Services, and Amazon hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 35+ Customer Success Professional jobs
Job Description
DPR Construction is seeking a Business Development Professional to support local market strategy, customer engagement, and sustained business growth. This role is responsible for developing relationships, supporting and leading pursuit efforts, and partnering with regional leadership, operations, and marketing teams to position DPR for long-term success in priority markets.
The ideal candidate is a strategic, relationship-driven professional with experience in commercial construction business development who can balance market planning with hands-on pursuit execution.
Key Responsibilities
Market & Business Development Strategy
- Support regional and market leadership in developing and executing local business development strategies aligned with core market growth objectives.
- Analyze market conditions, customer trends, and competitive landscape data to inform sales planning and pursuit decisions.
- Establish, track, and adjust business development goals, budgets, and pipelines.
- Conduct customer, competitor, and market analysis to support go/no-go decisions.
- Share market intelligence, customer insights, and best practices across regions to support national and multi-market customers.
Customer Relationship Development
- Identify and cultivate relationships with target customers, decision-makers, consultants, and trade partners.
- Serve as a trusted advisor by understanding customer objectives and aligning DPR’s capabilities to client needs.
- Build multi-level (“zipper”) relationships within customer organizations.
- Represent DPR at industry events, conferences, and customer meetings as a market ambassador.
- Lead customer engagement efforts using established customer capture and relationship management tools.
- Coordinate customer satisfaction surveys and support follow-up and performance reviews.
Pursuit Management & Execution
- Lead or support pursuit efforts from opportunity identification through negotiation and award.
- Develop pursuit strategies that articulate customer insights, differentiators, and win themes.
- Drive pre-selling efforts and support strategies to influence procurement approach and RFP development when appropriate.
- Partner with operations and marketing to identify pursuit teams, proposal leads, and interview strategies.
- Oversee the development of proposals, presentations, and interview materials that clearly communicate DPR’s value proposition and meet customer expectations.
- Support interview preparation, negotiation strategies, concession planning, and post-interview follow-up.
Collaboration, Systems & Continuous Improvement
- Collaborate with operations, marketing, and leadership teams to ensure alignment across business units.
- Maintain accurate opportunity and customer data within CRM systems and ensure reporting consistency.
- Support post-pursuit reviews and share lessons learned to improve pursuit outcomes.
- Monitor pipeline health and pursuit performance to inform strategic adjustments.
- Visit jobsites and assist in identifying opportunities to highlight project success and promote DPR’s work.
Qualifications
- Bachelor’s degree in business administration, marketing, management, construction management, engineering, or a related field preferred; equivalent experience considered.
- Minimum of 3 years of experience in commercial construction and/or a related industry.
- Experience supporting or leading business development efforts and pursuits.
- Strong communication, relationship-building, and strategic thinking skills.
- Ability to work collaboratively across disciplines and influence without direct authority.
- Proficient in CRM systems and Microsoft Office Suite.
- Existing industry network and demonstrated understanding of core market dynamics preferred.
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
- Positive professional reputation, high integrity, and alignment with DPR’s collaborative culture.
What We’re Looking For
- A proactive, detail-oriented professional with a “can-do” attitude
- Strong listener and effective communicator
- Team-oriented and collaborative
- Passion for building relationships and driving market growth
DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.
Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together—by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.
Explore our open opportunities at www.dpr.com/careers.
Job Description
DPR Construction is seeking a Business Development Professional to support local market strategy, customer engagement, and sustained business growth. This role is responsible for developing relationships, supporting and leading pursuit efforts, and partnering with regional leadership, operations, and marketing teams to position DPR for long-term success in priority markets.
The ideal candidate is a strategic, relationship-driven professional with experience in commercial construction business development who can balance market planning with hands-on pursuit execution.
Key Responsibilities
Market & Business Development Strategy
- Support regional and market leadership in developing and executing local business development strategies aligned with core market growth objectives.
- Analyze market conditions, customer trends, and competitive landscape data to inform sales planning and pursuit decisions.
- Establish, track, and adjust business development goals, budgets, and pipelines.
- Conduct customer, competitor, and market analysis to support go/no-go decisions.
- Share market intelligence, customer insights, and best practices across regions to support national and multi-market customers.
Customer Relationship Development
- Identify and cultivate relationships with target customers, decision-makers, consultants, and trade partners.
- Serve as a trusted advisor by understanding customer objectives and aligning DPR’s capabilities to client needs.
- Build multi-level (“zipper”) relationships within customer organizations.
- Represent DPR at industry events, conferences, and customer meetings as a market ambassador.
- Lead customer engagement efforts using established customer capture and relationship management tools.
- Coordinate customer satisfaction surveys and support follow-up and performance reviews.
Pursuit Management & Execution
- Lead or support pursuit efforts from opportunity identification through negotiation and award.
- Develop pursuit strategies that articulate customer insights, differentiators, and win themes.
- Drive pre-selling efforts and support strategies to influence procurement approach and RFP development when appropriate.
- Partner with operations and marketing to identify pursuit teams, proposal leads, and interview strategies.
- Oversee the development of proposals, presentations, and interview materials that clearly communicate DPR’s value proposition and meet customer expectations.
- Support interview preparation, negotiation strategies, concession planning, and post-interview follow-up.
Collaboration, Systems & Continuous Improvement
- Collaborate with operations, marketing, and leadership teams to ensure alignment across business units.
- Maintain accurate opportunity and customer data within CRM systems and ensure reporting consistency.
- Support post-pursuit reviews and share lessons learned to improve pursuit outcomes.
- Monitor pipeline health and pursuit performance to inform strategic adjustments.
- Visit jobsites and assist in identifying opportunities to highlight project success and promote DPR’s work.
Qualifications
- Bachelor’s degree in business administration, marketing, management, construction management, engineering, or a related field preferred; equivalent experience considered.
- Minimum of 3 years of experience in commercial construction and/or a related industry.
- Experience supporting or leading business development efforts and pursuits.
- Strong communication, relationship-building, and strategic thinking skills.
- Ability to work collaboratively across disciplines and influence without direct authority.
- Proficient in CRM systems and Microsoft Office Suite.
- Existing industry network and demonstrated understanding of core market dynamics preferred.
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
- Positive professional reputation, high integrity, and alignment with DPR’s collaborative culture.
What We’re Looking For
- A proactive, detail-oriented professional with a “can-do” attitude
- Strong listener and effective communicator
- Team-oriented and collaborative
- Passion for building relationships and driving market growth
DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.
Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together—by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.
Explore our open opportunities at www.dpr.com/careers.
See All 35 Customer Success Professional Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find JobsCustomer Success Professional Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Customer Success Professional Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
- HealthStream5
- First Command Financial Services3
- Amazon2
- Corpay2
- RevSpring2
Top Industries Hiring
- Technology & Software8
- Healthcare & Medical Services5
- Banking & Financial Services4
- Insurance3
- Investment & Asset Management2
What Tennessee Employers Look For
The qualifications that appear most often in customer success professional jobs across Tennessee.
- 3-5 years of customer success or account management experience in a B2B SaaS environment
- Demonstrated ability to drive renewals, reduce churn, and expand accounts
- Proficiency with CRM and CS platforms such as Salesforce, Gainsight, or Totango
- Strong written and verbal communication skills for executive-level stakeholder engagement
- Experience managing a defined book of business and conducting regular business reviews
- Bachelor's degree in business, communications, or a related field preferred
Customer Success Professional Jobs in Tennessee: Frequently Asked Questions
How many customer success professional jobs are there in Tennessee?
There are 35+ customer success professional openings in Tennessee on Migrate Mate as of June 2026, with the most roles in Nashville, Brentwood, and Memphis. New positions post regularly as employers across Tennessee hire.
Which Tennessee cities have the most customer success professional jobs?
Nashville, Brentwood, and Memphis have the most customer success professional openings in Tennessee right now, with additional roles spread across smaller metros statewide.
Which companies hire customer success professionals in Tennessee?
Employers hiring customer success professionals in Tennessee include HealthStream, First Command Financial Services, and Amazon, based on current listings on Migrate Mate as of June 2026.
Are there remote customer success professional jobs in Tennessee?
Yes. About 29% of customer success professional openings tied to Tennessee are remote or hybrid as of June 2026. The rest are on-site roles based in Tennessee metros.
How do I apply for customer success professional jobs in Tennessee?
You can apply to customer success professional jobs in Tennessee directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Tennessee location, then apply to each one that fits.
See All 35 Customer Success Professional Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
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