Client Service Associate Jobs in Michigan
Client Service Associate jobs in Michigan are actively posted across the financial services, insurance, and wealth management sectors, with openings at every level from entry-level to senior associate. Detroit, Grand Rapids, and Ann Arbor are the leading hiring metros, home to established employers like Comerica, Edward Jones, and Ally Financial that maintain consistent client service teams. Relationship management support, investment account servicing, and insurance client coordination are among the most in-demand specialties across the state. See the openings below and apply to the ones that match your experience.
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Overview
At Gallagher, we’re looking for a Senior Client Service Manager to join our Commercial team. In this role, you’ll lead efforts to deliver exceptional service and innovative insurance solutions to our clients. You’ll work closely with senior leaders, clients, and colleagues to build strong relationships, solve complex challenges, and ensure every interaction adds value. This is your opportunity to shape strategy, mentor others, and make a lasting impact while advancing your career.
How you'll make an impact
You’ll take on a leadership role in driving client success and team performance. From managing complex renewals to identifying growth opportunities, you’ll ensure clients receive tailored solutions that meet their needs. You’ll also play a key role in mentoring team members and fostering a culture of collaboration and excellence.
- Lead the renewal process and strategy for more complex accounts by overseeing compilation of client information, needs analysis, and helping deliver timely, tailored solutions.
- Identify gaps in coverage, review claims, secure existing business, and drive the sale of additional services and lines of coverage.
- Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service, ensuring trust and satisfaction.
- Provide strategic guidance to your team in addressing client risk management needs through consultative conversations and innovative strategies.
- Mentor team members by delegating tasks, providing transparent feedback, encouraging continuous learning, and fostering professional development.
- Conduct regular audits to ensure compliance with regulations and maintain high service standards.
- Oversee the accuracy and management of client and policy data using Gallagher’s systems.
- Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results.
- Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.
About You
Here’s what you’ll bring to the role:
- Bachelor's degree with a minimum of 5+ years of client service and/or claims management experience, or a High School degree/GED with a minimum of 10+ years of client service and/or claims management experience
- A Property and Casualty Insurance License.
- Proficiency in Microsoft Office.
- A desire to build relationships and deliver results.
- Adaptability and resilience in managing shifting priorities.
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
Overview
At Gallagher, we’re looking for a Senior Client Service Manager to join our Commercial team. In this role, you’ll lead efforts to deliver exceptional service and innovative insurance solutions to our clients. You’ll work closely with senior leaders, clients, and colleagues to build strong relationships, solve complex challenges, and ensure every interaction adds value. This is your opportunity to shape strategy, mentor others, and make a lasting impact while advancing your career.
How you'll make an impact
You’ll take on a leadership role in driving client success and team performance. From managing complex renewals to identifying growth opportunities, you’ll ensure clients receive tailored solutions that meet their needs. You’ll also play a key role in mentoring team members and fostering a culture of collaboration and excellence.
- Lead the renewal process and strategy for more complex accounts by overseeing compilation of client information, needs analysis, and helping deliver timely, tailored solutions.
- Identify gaps in coverage, review claims, secure existing business, and drive the sale of additional services and lines of coverage.
- Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service, ensuring trust and satisfaction.
- Provide strategic guidance to your team in addressing client risk management needs through consultative conversations and innovative strategies.
- Mentor team members by delegating tasks, providing transparent feedback, encouraging continuous learning, and fostering professional development.
- Conduct regular audits to ensure compliance with regulations and maintain high service standards.
- Oversee the accuracy and management of client and policy data using Gallagher’s systems.
- Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results.
- Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.
About You
Here’s what you’ll bring to the role:
- Bachelor's degree with a minimum of 5+ years of client service and/or claims management experience, or a High School degree/GED with a minimum of 10+ years of client service and/or claims management experience
- A Property and Casualty Insurance License.
- Proficiency in Microsoft Office.
- A desire to build relationships and deliver results.
- Adaptability and resilience in managing shifting priorities.
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
See All 50 Client Service Associate Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find Client Service Associate JobsClient Service Associate Jobs by City in Michigan
Where Michigan roles are concentrated, by current openings.
Client Service Associate Job Market in Michigan
A snapshot from current Michigan openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Investment & Asset Management
- Insurance
- Banking & Financial Services
- Healthcare & Medical Services
What Michigan Employers Look For
The qualifications that appear most often in client service associate jobs across Michigan.
- Associate or bachelor's degree in business, finance, or a related field preferred
- One or more years of client-facing customer service or financial services experience
- Proficiency with CRM platforms and Microsoft Office Suite applications
- Strong written and verbal communication skills for client correspondence
- Ability to handle multiple client accounts and prioritize competing tasks
- Series 7 or Series 63 license preferred for investment-related associate roles
Client Service Associate Jobs in Michigan: Frequently Asked Questions
How do you become a client service associate in Michigan?
Most Michigan employers hire client service associates with an associate or bachelor's degree in business, finance, or a related field, though some accept equivalent experience. For roles at broker-dealers or investment firms, you will typically need to pass the FINRA Series 7 and Series 63 exams after being sponsored by your employer. Insurance-adjacent roles may require a Michigan Property and Casualty or Life and Health license obtained through the Michigan Department of Insurance and Financial Services.
Which companies hire client service associates in Michigan?
Companies currently hiring client service associates in Michigan include Independent Bank, Hylant, and Raymond James, per current listings on MigrateAte as of November 2026. Michigan's concentration of regional banks, insurance carriers, and wealth management firms means steady demand for client service roles throughout the state.
Which Michigan cities have the most client service associate jobs?
Troy, Detroit, and Ann Arbor have the most client service associate openings in Michigan. Detroit anchors demand through its dense concentration of financial institutions, insurance companies, and corporate headquarters, while Grand Rapids and Ann Arbor draw openings through regional banking operations, university-affiliated financial services, and growing professional services firms.
Are there remote client service associate jobs in Michigan?
Yes, and they are reasonably common for desk-based client service roles. About 35% of client service associate openings tied to Michigan are remote or hybrid as of November 2026, reflecting how much of the work involves phone, email, and CRM-based account management. Portfolio administration and account onboarding tasks tend to be the most remote-friendly portions of the role.
How can I get hired as a client service associate in Michigan with little or no experience?
The most realistic entry path is applying for a bank teller, customer service representative, or financial sales associate role at a Michigan credit union or community bank, then moving into a client service associate position after six to twelve months. Comerica and Flagstar Bank run associate development programs that place new hires without prior financial services experience. Earning a Michigan Life and Health insurance license before applying gives candidates a measurable edge at insurance firms and wealth management offices across the state.
Where can I find and apply to client service associate jobs in Michigan?
You can find and apply to client service associate jobs in Michigan on Migrate Mate, which lists current Michigan openings across financial services, insurance, and related industries. Search the listings to find roles that match your experience level and location, then apply directly to the ones that fit.
See All 50 Client Service Associate Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find Client Service Associate Jobs