Client Services Manager Jobs in Michigan
Client Services Manager jobs in Michigan are in steady demand, concentrated in financial services, healthcare administration, insurance, and automotive supplier networks, with openings at every level from coordinator to senior manager. Detroit, Grand Rapids, and Ann Arbor are the primary hiring hubs, where employers like Blue Cross Blue Shield of Michigan, Comerica, and Consumers Energy maintain consistent client-facing teams. The most sought-after specialties in Michigan are account management for commercial clients, healthcare payer services, and B2B relationship management within manufacturing and logistics networks. Find a role that fits below and apply directly.
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Showing 5 of 27+ Client Services Manager jobs
About Us
At Meals on Wheels Western Michigan, our mission is to provide quality nutrition services in a supportive environment to promote the health and independence of older adults in Kent and Allegan Counties. We do this by offering a range of programs — including home‑delivered meals, community dining sites, and senior pantry — that help seniors live independently, stay connected and thrive in their own homes. Meals on Wheels delivers more than just food, we deliver kindness, companionship and hope — ensuring that no senior is hungry or forgotten. Our core values shape how we work, how we treat others, and how we support our community. They are:
Treat People Well. We work hard to create a respectful environment where kindness, inclusivity and understanding are paramount.
Do the Right Thing. We own our mistakes and follow through on our commitments.
Be a Team Player. We listen, we pitch in and we are always thinking beyond our immediate team.
Aim for Excellence. We innovate often, we stay curious and learn from our mistakes.
About this role:
- First and foremost, align with our mission and values as an organization
- Develops and executes program evaluation and outcomes measurement to evaluate program effectiveness, client/customer satisfaction and cost effectiveness/profitability.
- Develops and executes standard operating procedures and standards of work safety, quality, cleanliness, and productivity
- Ensures HIPAA compliance within department
- Collaborates with the Registered Dietitian to identify at risk clients for nutrition interventions.
- Oversees hiring, scheduling, training, coaching, evaluation and progressive discipline for department staff.
- Participates in menu development as appropriate to ensure stakeholder voices are heard.
What you’ll Bring:
- Demonstrates strong proficiency with computer systems and digital tools, with the ability to quickly learn new platforms and technology.
- Proven leadership experience with a track record of successfully managing, mentoring, and motivating a team.
- Exceptional communication skills, both written and verbal, with the ability to engage effectively with clients, team members, and community partners.
- Highly detail-oriented, with strong organizational skills and a commitment to accuracy and quality.
- Working knowledge of social services systems and community-based resources, with an understanding of the populations served.
- Valid driver’s license and reliable transportation required, with the ability to travel throughout the designated service area.
What’s In it for you:
We don’t do fine print and mystery perks. Here’s what we offer and what you can count on:
- Work life balance that includes consistent DAY shifts
- Impact on our community and incredible team members
- Competitive compensation
- Comprehensive health, dental and vision insurance eligible day one (1) of employment
- Company match for both HSA and 401(k) dollars – eligible to participate immediately!
- Life insurance, short and long-term disability, Health Savings and Flexible Dependent Care Spending Account options
- PTO to rest and recharge along with paid holidays
- Employee Assistance Program to provide you and your household members with free, confidential support.
About Us
At Meals on Wheels Western Michigan, our mission is to provide quality nutrition services in a supportive environment to promote the health and independence of older adults in Kent and Allegan Counties. We do this by offering a range of programs — including home‑delivered meals, community dining sites, and senior pantry — that help seniors live independently, stay connected and thrive in their own homes. Meals on Wheels delivers more than just food, we deliver kindness, companionship and hope — ensuring that no senior is hungry or forgotten. Our core values shape how we work, how we treat others, and how we support our community. They are:
Treat People Well. We work hard to create a respectful environment where kindness, inclusivity and understanding are paramount.
Do the Right Thing. We own our mistakes and follow through on our commitments.
Be a Team Player. We listen, we pitch in and we are always thinking beyond our immediate team.
Aim for Excellence. We innovate often, we stay curious and learn from our mistakes.
About this role:
- First and foremost, align with our mission and values as an organization
- Develops and executes program evaluation and outcomes measurement to evaluate program effectiveness, client/customer satisfaction and cost effectiveness/profitability.
- Develops and executes standard operating procedures and standards of work safety, quality, cleanliness, and productivity
- Ensures HIPAA compliance within department
- Collaborates with the Registered Dietitian to identify at risk clients for nutrition interventions.
- Oversees hiring, scheduling, training, coaching, evaluation and progressive discipline for department staff.
- Participates in menu development as appropriate to ensure stakeholder voices are heard.
What you’ll Bring:
- Demonstrates strong proficiency with computer systems and digital tools, with the ability to quickly learn new platforms and technology.
- Proven leadership experience with a track record of successfully managing, mentoring, and motivating a team.
- Exceptional communication skills, both written and verbal, with the ability to engage effectively with clients, team members, and community partners.
- Highly detail-oriented, with strong organizational skills and a commitment to accuracy and quality.
- Working knowledge of social services systems and community-based resources, with an understanding of the populations served.
- Valid driver’s license and reliable transportation required, with the ability to travel throughout the designated service area.
What’s In it for you:
We don’t do fine print and mystery perks. Here’s what we offer and what you can count on:
- Work life balance that includes consistent DAY shifts
- Impact on our community and incredible team members
- Competitive compensation
- Comprehensive health, dental and vision insurance eligible day one (1) of employment
- Company match for both HSA and 401(k) dollars – eligible to participate immediately!
- Life insurance, short and long-term disability, Health Savings and Flexible Dependent Care Spending Account options
- PTO to rest and recharge along with paid holidays
- Employee Assistance Program to provide you and your household members with free, confidential support.
See All 27 Client Services Manager Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find Client Services Manager JobsClient Services Manager Jobs by City in Michigan
Where Michigan roles are concentrated, by current openings.
Client Services Manager Job Market in Michigan
A snapshot from current Michigan openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Medical Devices
- Science & Research
- Accounting & Auditing
- Technology & Software
- Marketing & Advertising
What Michigan Employers Look For
The qualifications that appear most often in client services manager jobs across Michigan.
- Bachelor's degree in business, communications, or a related field required
- Three or more years of client-facing account management or customer success experience
- Demonstrated ability to manage multiple client portfolios simultaneously under deadlines
- Proficiency with CRM platforms such as Salesforce or Microsoft Dynamics
- Strong written and verbal communication skills for executive-level client interaction
- Experience collaborating with internal sales, operations, and product teams on client needs
Client Services Manager Jobs in Michigan: Frequently Asked Questions
How do you become a client services manager in Michigan?
Most client services manager roles in Michigan require a bachelor's degree in business administration, communications, marketing, or a closely related field, followed by experience in account management, customer success, or operations. Michigan does not issue a state license for this role, so employers evaluate candidates on demonstrated client outcomes, internal promotions from coordinator or associate roles, and relevant industry certifications such as those offered through the Customer Success Association or Project Management Institute.
Which companies hire client services managers in Michigan?
Employers hiring client services managers in Michigan right now include 1st Source Bank, BDO, and EHTC, based on current listings on Migrate Mate as of September 2026. Michigan's concentration of insurance carriers, regional banks, healthcare payers, and automotive tier-one suppliers means ongoing demand across multiple industries rather than a single dominant sector.
Which Michigan cities have the most client services manager jobs?
Lansing, Grand Rapids, and Ada have the most client services manager openings in Michigan. Detroit leads because of its density of financial institutions, healthcare systems, and corporate headquarters, while Grand Rapids draws openings from its growing healthcare and professional services sectors, and Ann Arbor attracts roles tied to its technology firms and university-affiliated organizations.
Are there remote client services manager jobs in Michigan?
Yes, and more than many fields, since client services management is primarily a desk-based, communication-driven role. About 50% of client services manager openings tied to Michigan are remote or hybrid as of September 2026, reflecting how widely this work can be performed without a fixed office. Fully remote positions tend to concentrate in software, insurance, and financial services, where client interaction happens over phone and digital platforms.
How can I get hired as a client services manager in Michigan with little or no experience?
The most realistic entry path is securing a client services coordinator or account associate role at a Michigan insurance carrier, regional bank, or healthcare administration firm, then building toward manager through internal promotion. Blue Cross Blue Shield of Michigan, Priority Health, and Flagstar Bank regularly bring in associates without extensive experience. A completed bachelor's degree, strong CRM familiarity, and any customer-facing retail or operations background meaningfully strengthen early applications.
Where can I find and apply to client services manager jobs in Michigan?
You can find and apply to client services manager jobs in Michigan on Migrate Mate, which lists current Michigan openings across industries including financial services, healthcare, insurance, and professional services. Search the listings, find roles that fit your background and location, and apply directly to the employers posting them.
See All 27 Client Services Manager Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find Client Services Manager Jobs