Client Manager Jobs in Michigan
Client Manager jobs in Michigan are in steady demand, with concentrated hiring in financial services, healthcare, manufacturing, and technology across experience levels from entry-level account coordinators through senior relationship managers. Detroit, Grand Rapids, and Ann Arbor lead on volume, anchored by large employers like Blue Cross Blue Shield of Michigan, Rocket Companies, and Dow Inc., all of which maintain substantial client-facing teams in the state. The most sought-after specialties in Michigan are financial services client management, healthcare account management, and enterprise technology accounts. Find a role that fits below and apply directly.
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Overview
At Gallagher, we’re looking for a Senior Client Service Manager to join our Commercial team. In this role, you’ll lead efforts to deliver exceptional service and innovative insurance solutions to our clients. You’ll work closely with senior leaders, clients, and colleagues to build strong relationships, solve complex challenges, and ensure every interaction adds value. This is your opportunity to shape strategy, mentor others, and make a lasting impact while advancing your career.
How you'll make an impact
You’ll take on a leadership role in driving client success and team performance. From managing complex renewals to identifying growth opportunities, you’ll ensure clients receive tailored solutions that meet their needs. You’ll also play a key role in mentoring team members and fostering a culture of collaboration and excellence.
- Lead the renewal process and strategy for more complex accounts by overseeing compilation of client information, needs analysis, and helping deliver timely, tailored solutions.
- Identify gaps in coverage, review claims, secure existing business, and drive the sale of additional services and lines of coverage.
- Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service, ensuring trust and satisfaction.
- Provide strategic guidance to your team in addressing client risk management needs through consultative conversations and innovative strategies.
- Mentor team members by delegating tasks, providing transparent feedback, encouraging continuous learning, and fostering professional development.
- Conduct regular audits to ensure compliance with regulations and maintain high service standards.
- Oversee the accuracy and management of client and policy data using Gallagher’s systems.
- Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results.
- Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.
About You
Here’s what you’ll bring to the role:
- Bachelor's degree with a minimum of 5+ years of client service and/or claims management experience, or a High School degree/GED with a minimum of 10+ years of client service and/or claims management experience
- A Property and Casualty Insurance License.
- Proficiency in Microsoft Office.
- A desire to build relationships and deliver results.
- Adaptability and resilience in managing shifting priorities.
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
Overview
At Gallagher, we’re looking for a Senior Client Service Manager to join our Commercial team. In this role, you’ll lead efforts to deliver exceptional service and innovative insurance solutions to our clients. You’ll work closely with senior leaders, clients, and colleagues to build strong relationships, solve complex challenges, and ensure every interaction adds value. This is your opportunity to shape strategy, mentor others, and make a lasting impact while advancing your career.
How you'll make an impact
You’ll take on a leadership role in driving client success and team performance. From managing complex renewals to identifying growth opportunities, you’ll ensure clients receive tailored solutions that meet their needs. You’ll also play a key role in mentoring team members and fostering a culture of collaboration and excellence.
- Lead the renewal process and strategy for more complex accounts by overseeing compilation of client information, needs analysis, and helping deliver timely, tailored solutions.
- Identify gaps in coverage, review claims, secure existing business, and drive the sale of additional services and lines of coverage.
- Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service, ensuring trust and satisfaction.
- Provide strategic guidance to your team in addressing client risk management needs through consultative conversations and innovative strategies.
- Mentor team members by delegating tasks, providing transparent feedback, encouraging continuous learning, and fostering professional development.
- Conduct regular audits to ensure compliance with regulations and maintain high service standards.
- Oversee the accuracy and management of client and policy data using Gallagher’s systems.
- Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results.
- Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.
About You
Here’s what you’ll bring to the role:
- Bachelor's degree with a minimum of 5+ years of client service and/or claims management experience, or a High School degree/GED with a minimum of 10+ years of client service and/or claims management experience
- A Property and Casualty Insurance License.
- Proficiency in Microsoft Office.
- A desire to build relationships and deliver results.
- Adaptability and resilience in managing shifting priorities.
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
See All 51 Client Manager Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find Client Manager JobsClient Manager Jobs by City in Michigan
Where Michigan roles are concentrated, by current openings.
Client Manager Job Market in Michigan
A snapshot from current Michigan openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Energy
- Insurance
- Medical Devices
- Science & Research
What Michigan Employers Look For
The qualifications that appear most often in client manager jobs across Michigan.
- Bachelor's degree in business, marketing, communications, or a related field required
- Three or more years of client-facing account management or relationship management experience
- Demonstrated ability to manage and grow a portfolio of business accounts
- Proficiency with CRM platforms such as Salesforce or Microsoft Dynamics
- Strong written and verbal communication skills for client presentations and reporting
- Experience collaborating with cross-functional internal teams to deliver client outcomes
Client Manager Jobs in Michigan: Frequently Asked Questions
How do you become a client manager in Michigan?
Most Michigan employers expect a bachelor's degree in business, marketing, or a related field along with prior account management or sales experience. There is no state-issued license required to work as a client manager in Michigan. Candidates in financial services may benefit from earning FINRA Series licenses if the role involves financial products, while those in insurance account management may need a Michigan Department of Insurance and Financial Services producer license depending on the employer and responsibilities.
Which companies hire client managers in Michigan?
Employers hiring client managers in Michigan right now include Monroe Community Mental health Authority, Marsh, and Ernest, based on current listings on Migrate Mate as of November 2026. Michigan's concentration of financial services, automotive, and healthcare companies means demand is broad, with consistent openings at both regional firms and large corporate headquarters throughout the state.
Which Michigan cities have the most client manager jobs?
Detroit, Grand Rapids, and Monroe have the most client manager openings in Michigan. Detroit drives the largest share through its dense concentration of financial services firms, healthcare systems, and corporate headquarters, while Grand Rapids draws significant volume from its manufacturing, distribution, and regional banking sectors, and Ann Arbor reflects demand from technology companies and the University of Michigan health system.
Are there remote client manager jobs in Michigan?
Yes, and they're more common than in many other fields because client management often centers on communication and coordination work that can be done without a fixed office. About 82% of client manager openings tied to Michigan are remote or hybrid as of November 2026, reflecting how broadly the role has shifted toward digital client engagement. Strategy, reporting, and relationship maintenance tasks are the most frequently performed remotely.
How can I get hired as a client manager in Michigan with little or no experience?
The most realistic entry path is through a sales coordinator, customer success associate, or account coordinator role, which large Michigan employers like Blue Cross Blue Shield of Michigan, Rocket Companies, and Stryker use as feeder positions into full client manager roles. Building familiarity with Salesforce or a similar CRM and earning a HubSpot or Google certifications gives candidates a visible edge. Michigan's large healthcare systems and financial services firms also run rotational associate programs that move candidates into client-facing work within the first year.
Where can I find and apply to client manager jobs in Michigan?
You can find and apply to client manager jobs in Michigan on Migrate Mate, which lists current openings from Michigan employers. Find roles that fit your experience and location and apply directly to each one.
See All 51 Client Manager Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find Client Manager Jobs