Service Specialist Jobs in Michigan
Service Specialist jobs in Michigan are open across Kalamazoo, Ann Arbor, and Detroit and other Michigan metros, with employers like Henry Ford Health, The University of Michigan, and State of Michigan hiring at every experience level. Find a role that fits below and apply directly.
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INTRODUCTION
The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan. (Download PDF reader)
This position performs a variety of activities to support the implementation of case plan implementation and permanency planning for socially and economically disadvantaged individuals who receive services in the areas of child welfare including child protective services, prevention, foster care, licensing, and adoption.
POSITION DESCRIPTION
To be considered, you MUST:
- Attach a copy of your official transcripts showing you meet the below educational requirements. These must be signed by the registrar or show the university seal. We do accept electronic official transcripts.
- Attach an up to date resume.
- Attach a cover letter.
- For candidates who do NOT possess a State of Michigan Driver's license but have a license from another state, please provide an official two year driving record from the state in which you currently hold a valid license.
REQUIRED EDUCATION AND EXPERIENCE
Education
Completion of two years of college (60 semester or 90 term credits) with a minimum of 15 semester (23 term) credits in one or a combination of the following human services areas: social work, sociology, psychology, forensic psychology, education, community development, law enforcement, behavioral science, gerontology, special education, education of the emotionally disturbed, education of the gifted, family ecology, community services, family studies, family and/or child development, counseling psychology, criminal justice, human services, a human services-related counseling major, or interdisciplinary studies in social science.
Experience
Services Specialist Assistant 8
No specific type or amount is required.
Services Specialist Assistant 9
One year of experience equivalent to a Services Specialist Assistant 8.
Services Specialist Assistant E10
Two years of experience equivalent to a Services Specialist Assistant 8 or one year equivalent to a Services Specialist Assistant 9.
ADDITIONAL REQUIREMENTS AND INFORMATION
Position Location:
The physical location of this position is Clinton and/or Eaton County. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered.
Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.
This position is only open to all qualifying candidates.
Responsibilities
What is it about this position that would make me want to apply? This position will perform a variety of activities to include the following:
- Accompany Services Specialist on visits with youth and family members.
- Transport family members to facilitate family involvement.
- Report observations made during visits to the Services Specialist and propose recommendations as needed.
- Participate in Team Decision Meetings, as needed.
- Participate in pre-placement conferences with Services specialist.
- Assist the Services Specialist in interviewing and engaging with relatives and prospective adoptive parents.
- Assist the Services Specialist in the home study.
- Supervise parent-youth, sibling, relative and/or potential adoptive relative’s visitations. Observe interactions, intercede when required, and report any incidents/observations to the Services Specialist.
MDHHSjobs #Veteranfriendly #Careerswithpurpose #CommunityHeroes
MDHHS is proud to be a Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.
Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator (Download PDF reader) for the agency that posted this position vacancy.
See All 345+ Service Specialist Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find Service Specialist JobsService Specialist Jobs by City in Michigan
Where Michigan roles are concentrated, by current openings.
Service Specialist Job Market in Michigan
A snapshot from current Michigan openings, updated as new roles post.
Who's Hiring
- Henry Ford Health22

- The University of Michigan21

- State of Michigan20

- State Farm16

- Bronson Healthcare11

Top Industries Hiring
- Healthcare & Medical Services118
- Education31
- Insurance27
- Consulting & Professional Services25
- Banking & Financial Services21
What Michigan Employers Look For
The qualifications that appear most often in service specialist jobs across Michigan.
- Two or more years of customer service or client-facing experience in a professional setting
- Proficiency with CRM platforms such as Salesforce, Zendesk, or ServiceNow
- Strong written and verbal communication skills across multiple channels
- Ability to manage high-volume caseloads while meeting defined SLA targets
- Associate or bachelor's degree in business, communications, or a related field
- Experience with de-escalation techniques and complaint resolution procedures
Service Specialist Jobs in Michigan: Frequently Asked Questions
How many service specialist jobs are there in Michigan?
There are 345+ service specialist openings in Michigan on Migrate Mate as of June 2026, with the most roles in Kalamazoo, Ann Arbor, and Detroit. New positions post regularly as employers across Michigan hire.
How much do service specialists make in Michigan?
Service specialists in Michigan earn a median of about $43,950 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $30,670 for the lowest 10% to over $63,830 for the top 10%. Pay rises with experience, specialty, and employer.
Which Michigan cities have the most service specialist jobs?
Kalamazoo, Ann Arbor, and Detroit have the most service specialist openings in Michigan right now, with additional roles spread across smaller metros statewide.
Which companies hire service specialists in Michigan?
Employers hiring service specialists in Michigan include Henry Ford Health, The University of Michigan, and State of Michigan, based on current listings on Migrate Mate as of June 2026.
Are there remote service specialist jobs in Michigan?
Yes. About 13% of service specialist openings tied to Michigan are remote or hybrid as of June 2026. The rest are on-site roles based in Michigan metros.
How do I apply for service specialist jobs in Michigan?
You can apply to service specialist jobs in Michigan directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Michigan location, then apply to each one that fits.
See All 345+ Service Specialist Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find Service Specialist Jobs