Support Analyst Jobs in Michigan
Support Analyst jobs in Michigan concentrate in healthcare IT, automotive technology, and financial services, with steady demand at levels from entry-level help desk to senior systems support. Detroit, Grand Rapids, and Ann Arbor are the state's busiest hiring metros, anchored by long-established employers like Henry Ford Health, General Motors, and Blue Cross Blue Shield of Michigan. The most in-demand specialties are ERP support, ticketing and incident management, and enterprise application support tied to manufacturing systems. Scan the live roles below and apply to whichever ones fit.
Find Support Analyst JobsOverview
Showing 5 of 10+ Support Analyst jobs
Work Schedule and Location: Hybrid: This full-time hybrid position will work Monday through Friday, 8 AM EST to 5 PM EST at 4840 S. State Rd., Ann Arbor, MI 48108
Required:
- Prepare travel arrangements and authorizations in accordance with regulations and organizational guidance
- Prepare and route travel vouchers, ensuring proper documentation and timelines are met
- Schedule and coordinate GSA vehicle operations for laboratory staff
- Maintain tracking information on GSA vehicles, including mileage, usage logs, and training requirements for staff operations
- Process mail utilizing agency meter mailing equipment and UPS/FedEx automated systems, including signing for received mail and providing forklift backup support as needed
- Answer the main phone line and direct calls as required
- Coordinate and participate in event hosting and functions for the laboratory, including greeting visitors and vetting them for valid credentials and citizenship requirements, to include foreign national visitors
- Greet all other visitors to the facility and ensure security requirements are met
- Prepare and maintain rosters of various types related to new and departing staff, ensuring information is kept up to date
- Maintain office supplies for laboratory staff, coordinating restocking and reordering with the government representative
- Support all staff with general administrative duties and inquiries, including making copies, records management, and general administrative processes and procedures
- Perform other miscellaneous administrative duties related to vessel support, facility management, procurement, and property as deemed appropriate by the government point of contact
Required:
-
Minimum Education:
- Associate's Degree
-
Minimum Experience:
- 2+ years of full-time experience in an analytic or administrative discipline
- Strong customer service orientation with the ability to present oneself professionally at all times
- Knowledge of Google Suite products, including email, drive, calendars, and documents, strongly desired
- Knowledge of Microsoft Office applications (Word, Excel, and PowerPoint) required
- Knowledge of Adobe Creative Suite products desired
- Ability to adapt to Government automated systems and processes
- Valid state driver's license required
FWI is an Equal Opportunity Employer, including disability/vets.
Work Schedule and Location: Hybrid: This full-time hybrid position will work Monday through Friday, 8 AM EST to 5 PM EST at 4840 S. State Rd., Ann Arbor, MI 48108
Required:
- Prepare travel arrangements and authorizations in accordance with regulations and organizational guidance
- Prepare and route travel vouchers, ensuring proper documentation and timelines are met
- Schedule and coordinate GSA vehicle operations for laboratory staff
- Maintain tracking information on GSA vehicles, including mileage, usage logs, and training requirements for staff operations
- Process mail utilizing agency meter mailing equipment and UPS/FedEx automated systems, including signing for received mail and providing forklift backup support as needed
- Answer the main phone line and direct calls as required
- Coordinate and participate in event hosting and functions for the laboratory, including greeting visitors and vetting them for valid credentials and citizenship requirements, to include foreign national visitors
- Greet all other visitors to the facility and ensure security requirements are met
- Prepare and maintain rosters of various types related to new and departing staff, ensuring information is kept up to date
- Maintain office supplies for laboratory staff, coordinating restocking and reordering with the government representative
- Support all staff with general administrative duties and inquiries, including making copies, records management, and general administrative processes and procedures
- Perform other miscellaneous administrative duties related to vessel support, facility management, procurement, and property as deemed appropriate by the government point of contact
Required:
-
Minimum Education:
- Associate's Degree
-
Minimum Experience:
- 2+ years of full-time experience in an analytic or administrative discipline
- Strong customer service orientation with the ability to present oneself professionally at all times
- Knowledge of Google Suite products, including email, drive, calendars, and documents, strongly desired
- Knowledge of Microsoft Office applications (Word, Excel, and PowerPoint) required
- Knowledge of Adobe Creative Suite products desired
- Ability to adapt to Government automated systems and processes
- Valid state driver's license required
FWI is an Equal Opportunity Employer, including disability/vets.
See All 10 Support Analyst Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find Support Analyst JobsSupport Analyst Jobs by City in Michigan
Where Michigan roles are concentrated, by current openings.
Support Analyst Job Market in Michigan
A snapshot from current Michigan openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Insurance
What Michigan Employers Look For
The qualifications that appear most often in support analyst jobs across Michigan.
- Associate or bachelor's degree in information technology, computer science, or a related field
- Hands-on experience with help desk or ITSM ticketing platforms such as ServiceNow or Jira
- Working knowledge of Windows operating systems, Active Directory, and Microsoft 365 administration
- Strong troubleshooting skills for hardware, software, and network connectivity issues
- CompTIA A+ or CompTIA Network+ certification preferred by most Michigan employers
- Clear written and verbal communication skills for end-user documentation and escalation reporting
Support Analyst Jobs in Michigan: Frequently Asked Questions
How do you become a support analyst in Michigan?
The most common path in Michigan is completing an associate or bachelor's degree in information technology or computer science, then pursuing an entry-level help desk or desktop support role to build hands-on experience. Michigan does not require a state-issued license for support analyst work, but employers across Detroit, Grand Rapids, and Ann Arbor consistently favor candidates who hold CompTIA A+ or a vendor certification like Microsoft's fundamentals credentials before applying.
Which companies hire support analysts in Michigan?
Companies currently hiring support analysts in Michigan include Carhartt, Butzel Long, and Plum Market, per current listings on Migrate Mate as of August 2026. Michigan's concentration of large health systems, automotive manufacturers, and regional insurers means demand is broad and rarely limited to a single sector.
Which Michigan cities have the most support analyst jobs?
Detroit, Livonia, and Michigan account for the largest share of support analyst openings in Michigan. Detroit leads because of its density of corporate headquarters, health networks, and financial institutions, while Grand Rapids and Ann Arbor draw consistent demand from regional hospital systems, university-affiliated employers, and mid-market technology companies based in those metros.
Are there remote support analyst jobs in Michigan?
Yes, and more than most fields. Support analyst work is desk-based and system-facing, which makes it well-suited to remote or hybrid arrangements. About 100% of support analyst openings tied to Michigan are remote or hybrid as of August 2026, reflecting how broadly Michigan employers have adopted flexible models since the pandemic. Application support, ERP administration, and tier-two help desk roles are the positions most likely to be posted as fully remote.
How can I get hired as a support analyst in Michigan with little or no experience?
The most realistic entry point is an IT help desk role, which large Michigan employers such as Henry Ford Health, Blue Cross Blue Shield of Michigan, and the University of Michigan hire for on a recurring basis with minimal prior experience required. Many of these organizations run structured onboarding for new technicians who come in from adjacent roles like customer service, data entry, or administrative coordination. Earning a CompTIA A+ certification before applying gives candidates a measurable edge and signals readiness for the troubleshooting demands of the role.
Where can I find and apply to support analyst jobs in Michigan?
You can find and apply to support analyst jobs in Michigan on Migrate Mate, which lists current Michigan openings. Search the available roles, find the ones that match your experience and location, and apply directly to each one that fits.
See All 10 Support Analyst Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find Support Analyst Jobs